| Mar'20 | Dec'19 | Sep'19 | Jun'19 | Mar'19 | Dec'18 | Sep'18 | Jun'18 | Mar'18 | Dec'17 | Sep'17 | Jun'17 | Mar'17 | Dec'16 | Sep'16 | Jun'16 | Mar'16 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue | ||||||||||||||||
Total revenue | ||||||||||||||||
278,912 | 260,352 | 251,950 | 240,743 | 235,351 | 226,743 | 217,089 | 206,789 | 190,104 | 176,737 | 159,922 | 146,019 | 135,288 | 132,923 | 0 | 0 | 0 |
Cost of revenue | ||||||||||||||||
Total cost of revenue | ||||||||||||||||
93,894 | 93,841 | 93,278 | 89,419 | 87,942 | 84,925 | 81,372 | 77,893 | 72,956 | 64,597 | 56,539 | 51,131 | 48,053 | 50,123 | 0 | 0 | 0 |
Gross profit | ||||||||||||||||
185,018 | 166,511 | 158,672 | 151,324 | 147,409 | 141,818 | 135,717 | 128,896 | 117,148 | 112,140 | 103,383 | 94,888 | 87,235 | 82,800 | 0 | 0 | 0 |
Operating expenses | ||||||||||||||||
Sales and marketing | ||||||||||||||||
123,021 | 117,440 | 116,363 | 114,227 | 111,619 | 105,992 | 98,278 | 92,536 | 87,927 | 81,966 | 74,163 | 68,918 | 59,974 | 54,137 | 0 | 0 | 0 |
Research and development | ||||||||||||||||
60,125 | 58,043 | 54,750 | 50,790 | 48,810 | 44,724 | 41,360 | 38,219 | 37,405 | 34,835 | 31,936 | 30,042 | 25,367 | 22,994 | 0 | 0 | 0 |
General and administrative | ||||||||||||||||
45,621 | 41,496 | 38,267 | 39,613 | 38,777 | 37,821 | 36,451 | 30,151 | 30,361 | 27,150 | 23,981 | 22,275 | 17,958 | 17,039 | 0 | 0 | 0 |
Total operating expenses | ||||||||||||||||
228,767 | 216,979 | 209,380 | 204,630 | 199,206 | 188,537 | 176,089 | 160,906 | 155,693 | 143,951 | 130,080 | 121,235 | 103,299 | 94,170 | 0 | 0 | 0 |
Operating loss | ||||||||||||||||
-43,749 | -50,468 | -50,708 | -53,306 | -51,797 | -46,719 | -40,372 | -32,010 | -38,545 | -31,811 | -26,697 | -26,347 | -16,064 | -11,370 | 0 | 0 | 0 |
Other expense (income) | ||||||||||||||||
Other expense (income), net | ||||||||||||||||
-2,475 | 941 | -2,391 | -239 | -2,911 | -2,295 | -1,405 | -870 | 2,457 | 2,038 | -5 | -363 | -1,830 | -1,792 | 0 | 0 | 0 |
Interest expense | ||||||||||||||||
-439 | -367 | -300 | -271 | -256 | -198 | -156 | -87 | -230 | -473 | -707 | -952 | -996 | -982 | 0 | 0 | 0 |
Total other expense (income) | ||||||||||||||||
-2,914 | 574 | -2,691 | -510 | -3,167 | -2,493 | -1,561 | -957 | 2,227 | 1,565 | -712 | -1,315 | -2,826 | -2,774 | 0 | 0 | 0 |
Loss before income taxes | ||||||||||||||||
-46,663 | -49,894 | -53,399 | -53,816 | -54,964 | -49,212 | -41,933 | -32,967 | -36,318 | -30,246 | -27,409 | -27,662 | -18,890 | -14,144 | 0 | 0 | 0 |
Income tax (benefit) expense | ||||||||||||||||
504 | 820 | 421 | 382 | 150 | 239 | 484 | 706 | 847 | 761 | 912 | -886 | -2,279 | -1,683 | 0 | 0 | 0 |
Net loss | ||||||||||||||||
-47,167 | -50,714 | -53,820 | -54,198 | -55,114 | -49,451 | -42,417 | -33,673 | -37,165 | -31,007 | -28,321 | -26,776 | -16,611 | -12,461 | 0 | 0 | 0 |
Net loss per share: | ||||||||||||||||
Basic and diluted (in dollar per share) | ||||||||||||||||
-0.17 | -0.16 | -0.19 | -0.18 | -0.24 | - | - | - | - | - | - | - | - | - | - | - | - |
Weighted average common shares outstanding: | ||||||||||||||||
Basic and diluted (in shares) | ||||||||||||||||
67,528 | 67,336 | 65,518 | 64,755 | 64,306 | - | - | - | - | - | - | - | - | - | - | - | - |
Subscriptions | ||||||||||||||||
Total revenue | ||||||||||||||||
167,178 | 151,299 | 144,299 | 137,430 | 133,617 | 126,012 | 116,302 | 108,057 | 97,022 | 91,514 | 85,481 | 80,489 | 75,798 | 69,972 | 0 | 0 | 0 |
Total cost of revenue | ||||||||||||||||
18,896 | 17,098 | 15,389 | 14,166 | 12,954 | 11,997 | 11,201 | 10,281 | 9,945 | 9,379 | 8,820 | 8,369 | 7,717 | 7,437 | 0 | 0 | 0 |
Professional services | ||||||||||||||||
Total revenue | ||||||||||||||||
111,734 | 109,053 | 107,651 | 103,313 | 101,734 | 100,731 | 100,787 | 98,732 | 93,082 | 85,223 | 74,441 | 65,530 | 59,490 | 62,951 | 0 | 0 | 0 |
Total cost of revenue | ||||||||||||||||
74,998 | 76,743 | 77,889 | 75,253 | 74,988 | 72,928 | 70,171 | 67,612 | 63,011 | 55,218 | 47,719 | 42,762 | 40,336 | 42,686 | 0 | 0 | 0 |