| Dec'19 | Dec'18 | Dec'17 | Dec'16 | Dec'15 | Dec'14 | Dec'13 | Dec'12 | Dec'11 | Dec'10 |
|---|---|---|---|---|---|---|---|---|---|
Revenue: | |||||||||
Revenue | |||||||||
184,455 | 164,833 | 155,913 | 150,266 | - | - | - | - | - | - |
Subscription and support revenue | |||||||||
- | - | - | - | 131,010 | 120,324 | 103,116 | 84,257 | 60,169 | - |
Professional services and other revenue | |||||||||
- | - | - | - | 3,696 | 4,693 | 6,779 | 3,716 | 3,394 | - |
Subscription and support revenue | |||||||||
- | - | - | - | - | - | - | - | - | 40,521 |
Professional services and other revenue | |||||||||
- | - | - | - | - | - | - | - | - | 3,195 |
Total revenue | |||||||||
- | - | - | - | 134,706 | 125,017 | 109,895 | 87,973 | 63,563 | 43,716 |
Cost of revenue: | |||||||||
Cost of revenue | |||||||||
75,469 | 66,624 | 64,618 | 55,847 | - | - | - | - | - | - |
Cost of subscription and support revenue | |||||||||
- | - | - | - | 41,735 | 38,015 | 29,205 | 22,553 | 15,478 | - |
Cost of professional services and other revenue | |||||||||
- | - | - | - | 4,742 | 5,718 | 7,585 | 4,831 | 4,744 | - |
Cost of subscription and support revenue | |||||||||
- | - | - | - | - | - | - | - | - | 11,060 |
Cost of professional services and other revenue | |||||||||
- | - | - | - | - | - | - | - | - | 4,065 |
Total cost of revenue | |||||||||
- | - | - | - | 46,477 | 43,733 | 36,790 | 27,384 | 20,222 | 15,125 |
Gross profit | |||||||||
108,986 | 98,209 | 91,295 | 94,419 | 88,229 | 81,284 | 73,105 | 60,589 | 43,341 | 28,591 |
Operating expenses: | |||||||||
Research and development | |||||||||
32,535 | 31,716 | 31,850 | 30,171 | 29,302 | 28,252 | 21,052 | 18,725 | 15,267 | 12,257 |
Sales and marketing | |||||||||
60,375 | 55,775 | 57,294 | 54,038 | 45,795 | 46,014 | 41,000 | 38,725 | 31,564 | 24,124 |
General and administrative | |||||||||
25,692 | 23,103 | 21,847 | 19,167 | 19,862 | 19,136 | 18,478 | 16,734 | 12,640 | 9,617 |
Merger-related | |||||||||
11,447 | 716 | - | 21 | 201 | 3,075 | 2,069 | 1,852 | 0 | - |
Total operating expenses | |||||||||
130,049 | 111,310 | 110,991 | 103,397 | 95,160 | 96,477 | 82,599 | 76,036 | 59,471 | 45,998 |
Loss from operations | |||||||||
-21,063 | -13,101 | -19,696 | -8,978 | -6,931 | -15,193 | -9,494 | -15,447 | -16,130 | -17,407 |
Interest income | |||||||||
- | - | - | - | 6 | 11 | 58 | 106 | 23 | 185 |
Interest expense | |||||||||
- | - | - | - | 96 | 96 | - | 241 | 358 | - |
Other income (expense), net | |||||||||
-280 | -326 | 547 | -598 | -168 | -1,355 | -594 | -359 | -719 | -503 |
Total other income (expense), net | |||||||||
- | - | - | - | -258 | -1,440 | -536 | -494 | -1,054 | - |
Total other expense, net | |||||||||
- | - | - | - | - | - | - | - | - | 318 |
Loss before income taxes | |||||||||
-21,343 | -13,427 | -19,149 | -9,576 | -7,189 | -16,633 | -10,030 | -15,941 | -17,184 | -17,725 |
Provision for income taxes | |||||||||
560 | 601 | 370 | 410 | 391 | 260 | 212 | -3,489 | 90 | 56 |
Consolidated net loss | |||||||||
- | - | - | - | - | - | -10,242 | -12,452 | -17,274 | -17,781 |
Net income attributable to non-controlling interest in consolidated subsidiary | |||||||||
- | - | - | - | - | - | 20 | 734 | 361 | 280 |
Net loss | |||||||||
-21,903 | -14,028 | -19,519 | -9,986 | -7,580 | -16,893 | -10,262 | -13,186 | -17,635 | -17,501 |
Accretion of dividends on redeemable convertible preferred stock | |||||||||
- | - | - | - | - | - | - | -733 | -5,639 | 5,470 |
Net loss attributable to common stockholders | |||||||||
- | - | - | - | - | - | - | -13,919 | -23,274 | -22,971 |
Net loss per share - basic and diluted | |||||||||
-0.58 | -0.39 | -0.57 | -0.30 | -0.23 | -0.53 | -0.36 | -0.57 | -4.75 | - |
Net loss per share attributable to common stockholders - basic and diluted | |||||||||
- | - | - | - | - | - | - | - | - | 4.98 |
Weighted-average number of common shares used in computing net loss per share | |||||||||
38,028 | 35,808 | 34,376 | 33,189 | 32,598 | 31 | 28,351 | 24 | 4 | 4,612 |
Includes related party revenue | |||||||||
- | - | - | - | - | - | 42 | 3,516 | 3,479 | 3,654 |
Amortization of acquired intangible assets | |||||||||
- | - | - | - | 3,112 | 3,200 | 1,719 | 644 | 0 | - |
Subscription and Support Revenue [Member] | |||||||||
Revenue | |||||||||
173,818 | 150,941 | 143,159 | 142,022 | - | - | - | - | - | - |
Cost of revenue | |||||||||
67,064 | 53,311 | 50,664 | 48,011 | - | - | - | - | - | - |
Professional Services and Other Revenue [Member] | |||||||||
Revenue | |||||||||
10,637 | 13,892 | 12,754 | 8,244 | - | - | - | - | - | - |
Cost of revenue | |||||||||
8,405 | 13,313 | 13,954 | 7,836 | - | - | - | - | - | - |