| Mar'20 | Dec'19 | Sep'19 | Jun'19 | Mar'19 | Dec'18 | Sep'18 | Jun'18 | Mar'18 | Dec'17 | Sep'17 | Jun'17 | Mar'17 | Dec'16 | Sep'16 | Jun'16 | Mar'16 | Dec'15 | Sep'15 | Jun'15 | Mar'15 | Dec'14 | Sep'14 | Jun'14 | Mar'14 | Dec'13 | Sep'13 | Jun'13 | Mar'13 | Sep'12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue: | |||||||||||||||||||||||||||||
Total revenue | |||||||||||||||||||||||||||||
903,330 | 889,152 | 871,599 | 857,336 | 842,424 | 830,950 | 819,218 | 804,933 | 793,959 | 779,648 | 750,424 | 739,469 | 722,788 | 705,995 | 714,192 | 693,397 | 665,563 | 622,967 | 581,175 | 529,770 | 477,052 | 425,662 | 339,942 | 268,383 | 207,116 | 161,552 | 126,186 | 0 | 0 | 0 |
Product | |||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | 184,938 | 201,182 | 210,102 | 216,632 | 217,970 | 206,244 | 194,231 | 178,246 | 142,606 | 117,960 | 97,517 | 88,253 | 69,711 | 0 | 0 | 0 |
Subscription and services | |||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | 529,254 | 492,215 | 455,461 | 406,335 | 363,205 | 323,526 | 282,821 | 247,416 | 197,336 | 150,423 | 109,599 | 73,299 | 56,475 | 0 | 0 | 0 |
Cost of revenue: | |||||||||||||||||||||||||||||
Total cost of revenue | |||||||||||||||||||||||||||||
318,910 | 308,892 | 298,011 | 286,225 | 276,114 | 272,475 | 271,685 | 273,317 | 273,829 | 271,647 | 265,780 | 265,767 | 265,400 | 271,083 | 271,085 | 263,903 | 252,583 | 233,204 | 223,321 | 206,378 | 191,851 | 175,093 | 138,961 | 107,470 | 76,176 | 47,765 | 35,322 | 0 | 0 | 0 |
Total gross profit | |||||||||||||||||||||||||||||
584,420 | 580,260 | 573,588 | 571,111 | 566,310 | 558,475 | 547,533 | 531,616 | 520,130 | 508,001 | 484,644 | 473,702 | 457,388 | 434,912 | 443,107 | 429,494 | 412,980 | 389,763 | 357,854 | 323,392 | 285,201 | 250,569 | 200,981 | 160,913 | 130,940 | 113,787 | 90,864 | 0 | 0 | 0 |
Operating expenses: | |||||||||||||||||||||||||||||
Research and development | |||||||||||||||||||||||||||||
271,434 | 271,326 | 266,041 | 259,304 | 255,341 | 254,142 | 251,749 | 253,945 | 251,117 | 243,273 | 237,989 | 236,338 | 251,963 | 279,594 | 296,710 | 307,419 | 299,845 | 279,467 | 260,879 | 242,212 | 226,822 | 203,187 | 171,551 | 137,336 | 97,944 | 66,036 | 48,761 | 0 | 0 | 0 |
Sales and marketing | |||||||||||||||||||||||||||||
393,126 | 396,822 | 400,963 | 394,905 | 387,607 | 380,962 | 379,516 | 379,324 | 377,541 | 379,278 | 365,836 | 384,487 | 413,479 | 437,519 | 490,621 | 496,996 | 491,599 | 476,166 | 458,815 | 453,309 | 431,892 | 401,151 | 339,959 | 272,748 | 215,751 | 167,466 | 127,311 | 0 | 0 | 0 |
General and administrative | |||||||||||||||||||||||||||||
111,934 | 111,881 | 107,954 | 106,478 | 104,731 | 105,773 | 121,144 | 124,726 | 126,352 | 125,549 | 116,109 | 119,146 | 125,150 | 139,791 | 146,903 | 150,561 | 151,439 | 141,790 | 135,761 | 129,362 | 126,606 | 121,099 | 112,268 | 93,853 | 72,292 | 52,503 | 33,573 | 0 | 0 | 0 |
Restructuring charges | |||||||||||||||||||||||||||||
17,466 | 10,265 | 10,280 | 3,799 | 3,799 | 0 | 0 | 0 | 0 | - | - | - | - | 27,630 | 27,630 | 5,207 | 1,670 | 0 | 2,769 | 0 | 0 | - | 0 | - | - | - | 0 | - | - | - |
Total operating expenses | |||||||||||||||||||||||||||||
793,934 | 790,294 | 785,238 | 764,486 | 751,478 | 740,877 | 752,409 | 757,995 | 755,010 | 748,100 | 719,934 | 762,394 | 816,552 | 884,534 | 961,864 | 960,183 | 944,553 | 897,423 | 857,013 | 829,210 | 789,647 | 729,764 | 626,547 | 503,937 | 385,987 | 286,005 | 209,645 | 0 | 0 | 0 |
Operating loss | |||||||||||||||||||||||||||||
-209,514 | -210,034 | -211,650 | -193,375 | -185,168 | -182,402 | -204,876 | -226,379 | -234,880 | -240,099 | -235,290 | -288,692 | -359,164 | -449,622 | -518,757 | -530,689 | -531,573 | -507,660 | -499,159 | -505,818 | -504,446 | -479,195 | -425,566 | -343,024 | -255,047 | -172,218 | -118,781 | 0 | 0 | 0 |
Interest income | |||||||||||||||||||||||||||||
20,593 | 22,017 | 22,486 | 21,695 | 18,941 | 16,033 | 13,462 | 11,446 | 10,231 | 9,323 | 8,471 | 7,690 | 7,149 | 6,582 | 6,098 | 5,367 | 4,131 | 2,935 | 1,873 | 1,145 | 937 | 713 | 471 | 244 | 109 | 68 | 55 | 0 | 0 | 0 |
Interest expense | |||||||||||||||||||||||||||||
62,510 | 61,927 | 61,352 | 60,774 | 58,972 | 56,426 | 53,823 | 51,458 | 50,238 | 49,766 | 49,373 | 48,781 | 48,305 | 47,869 | 47,428 | 46,996 | 38,925 | 27,116 | 15,434 | 3,853 | 19 | 26 | 23 | 260 | 388 | 525 | 686 | 0 | 0 | 0 |
Other expense, net | |||||||||||||||||||||||||||||
-2,476 | -1,775 | -1,432 | -2,896 | -14,816 | -14,804 | -14,512 | -13,088 | -518 | -10 | -2,292 | -2,759 | -3,830 | -3,247 | -1,568 | -2,086 | -1,701 | -3,284 | -3,476 | -3,127 | -2,650 | -1,936 | -1,147 | -4,717 | -5,111 | -7,257 | -7,828 | 0 | 0 | 0 |
Loss before income taxes | |||||||||||||||||||||||||||||
-253,907 | -251,719 | -251,948 | -235,350 | -240,015 | -237,599 | -259,749 | -279,479 | -275,405 | -280,552 | -278,484 | -332,542 | -404,150 | -494,156 | -561,655 | -574,404 | -568,068 | -535,125 | -516,196 | -511,653 | -506,178 | -480,444 | -426,265 | -347,757 | -260,437 | -179,932 | -127,240 | 0 | 0 | 0 |
Provision for income taxes | |||||||||||||||||||||||||||||
4,390 | 5,690 | 4,524 | 5,724 | 6,624 | 5,524 | 5,447 | 4,867 | 4,432 | 4,632 | 3,135 | 3,236 | 2,609 | -8,721 | -6,914 | -7,506 | -6,917 | 4,090 | -7,404 | -18,360 | -29,635 | -36,654 | -85,687 | -76,284 | -65,552 | -59,297 | -266 | 0 | 0 | 0 |
Net loss | |||||||||||||||||||||||||||||
-258,340 | -257,409 | -256,590 | -241,132 | -246,668 | -243,123 | -265,140 | -284,317 | -279,797 | -285,184 | -281,612 | -335,771 | -406,752 | -485,435 | -554,741 | -566,898 | -561,151 | -539,215 | -508,792 | -493,293 | -476,543 | -443,790 | -340,578 | -271,473 | -194,885 | -120,635 | -126,974 | 0 | 0 | 0 |
Net loss per share, basic and diluted (usd per share) | |||||||||||||||||||||||||||||
-0.35 | -0.22 | -0.31 | -0.33 | -0.38 | -0.24 | -0.26 | -0.38 | -0.39 | -0.37 | -0.39 | -0.39 | -0.45 | -0.38 | -0.75 | -0.86 | -0.98 | -0.87 | -0.88 | -0.87 | -0.88 | -0.71 | -0.83 | -0.82 | -0.76 | 2.88 | -1.61 | -2.15 | -1.78 | -0.80 |
Weighted average shares used in computing net loss per share, basic and diluted (shares) | |||||||||||||||||||||||||||||
217,789 | 214,801 | 212,207 | 204,109 | 197,819 | 194,701 | 192,359 | 189,696 | 186,456 | 182,415 | 179,732 | 176,645 | 172,236 | 167,290 | 164,728 | 162,045 | 158,781 | 156,185 | 154,523 | 154,121 | 151,651 | 147,910 | 144,923 | 141,895 | 133,976 | 115,610 | 31,590 | 18,704 | 15,180 | 11,025 |
Product, subscription and support | |||||||||||||||||||||||||||||
Total revenue | |||||||||||||||||||||||||||||
713,016 | 708,836 | 702,655 | 698,485 | 691,812 | 687,382 | 0 | 667,041 | 657,709 | 645,965 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Total cost of revenue | |||||||||||||||||||||||||||||
215,100 | 210,432 | 203,922 | 196,402 | 189,340 | 188,301 | 188,606 | 190,292 | 191,792 | 190,786 | 285,389 | 253,626 | 221,949 | 192,659 | 70,682 | 75,272 | 76,414 | 74,481 | 73,031 | 67,206 | 63,854 | 58,980 | 50,303 | 42,221 | 34,276 | 28,912 | 21,937 | 0 | 0 | 0 |
Professional services | |||||||||||||||||||||||||||||
Total revenue | |||||||||||||||||||||||||||||
190,314 | 180,316 | 168,944 | 158,851 | 150,612 | 143,568 | 0 | 137,892 | 136,250 | 133,683 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Total cost of revenue | |||||||||||||||||||||||||||||
103,810 | 98,460 | 94,089 | 89,823 | 86,774 | 84,174 | 83,079 | 83,025 | 82,037 | 80,861 | -19,609 | 12,141 | 43,451 | 78,424 | 200,403 | 188,631 | 176,169 | 158,723 | 150,290 | 139,172 | 127,997 | 116,113 | 88,658 | 65,249 | 41,900 | 18,853 | 13,385 | 0 | 0 | 0 |