| Dec'17 | Dec'16 | Dec'15 | Dec'14 | Dec'13 | Dec'12 | Dec'11 | Dec'10 | Dec'09 |
|---|---|---|---|---|---|---|---|---|
Income Statement Location | ||||||||
Income Statement Location | ||||||||
Total Cost of Revenue [Member] | ||||||||
Product Development [Member] | ||||||||
Sales and Marketing [Member] | ||||||||
General and Administrative [Member] | ||||||||
Product and Service | ||||||||
Product and Service | ||||||||
Subscription Revenue [Member] | ||||||||
Other Revenue [Member] | ||||||||
Revenue: | ||||||||
Subscription revenue | ||||||||
43,712 | 38,720 | 36,091 | 26,372 | 28,610 | 32,138 | 27,257 | 25,246 | 19,636 |
Other revenue | ||||||||
2,798 | 3,377 | 3,821 | 3,947 | 5,884 | 1,314 | 1,519 | 5,014 | 12,189 |
Total services revenue | ||||||||
- | - | - | - | - | 33,452 | 28,776 | 30,260 | 31,825 |
Reimbursed expenses | ||||||||
- | - | - | - | - | 411 | 319 | 625 | 738 |
Total revenue | ||||||||
46,510 | 42,097 | 39,912 | 30,319 | 34,494 | 33,863 | 29,095 | 30,885 | 32,563 |
Operating expenses: | ||||||||
Cost of subscription revenue | ||||||||
10,159 | 10,365 | 8,072 | 6,820 | 7,107 | 12,208 | 12,188 | 11,999 | 11,892 |
Cost of other revenue | ||||||||
3,394 | 3,423 | 2,604 | 2,579 | 3,932 | 702 | 1,000 | 3,511 | 8,127 |
Cost of services | ||||||||
- | - | - | - | - | 12,910 | 13,188 | 15,510 | 20,019 |
Reimbursed expenses | ||||||||
- | - | - | - | - | 411 | 319 | 625 | 738 |
Total cost of revenue, exclusive of depreciation and amortization | ||||||||
13,553 | 13,788 | 10,676 | 9,399 | 11,039 | 13,321 | 13,507 | 16,135 | 20,757 |
Product development | ||||||||
13,295 | 12,502 | 13,891 | 12,545 | 11,112 | - | - | - | - |
Sales and marketing | ||||||||
13,389 | 16,848 | 13,754 | 9,102 | 10,648 | - | - | - | - |
Sales, marketing and development | ||||||||
- | - | - | - | - | 23,142 | 19,954 | 18,640 | 15,238 |
General and administrative | ||||||||
12,166 | 11,827 | 11,705 | 9,140 | 8,782 | 8,255 | 9,144 | 10,082 | 9,838 |
Severance and related costs | ||||||||
- | - | - | - | 154 | 693 | -336 | - | - |
Severance and related costs | ||||||||
- | - | - | - | - | - | - | 494 | 970 |
Depreciation and amortization | ||||||||
6,347 | 5,946 | 4,942 | 3,022 | 3,450 | 3,419 | - | - | - |
Depreciation | ||||||||
- | - | - | - | - | - | 3,218 | 3,291 | 3,752 |
Amortization of intangibles | ||||||||
- | - | - | 106 | 66 | 81 | 177 | 132 | 219 |
Total operating expenses | ||||||||
58,750 | 60,911 | 54,968 | 43,314 | 45,251 | 48,911 | 45,664 | 48,774 | 50,774 |
Operating loss | ||||||||
-12,240 | -18,814 | -15,056 | -12,995 | -10,757 | -15,048 | -16,569 | -17,889 | -18,211 |
Non-operating income (expense): | ||||||||
Interest and other borrowing costs | ||||||||
2,785 | 2,319 | 600 | 1,092 | - | - | - | - | - |
Loss on early extinguishment of debt | ||||||||
-1,834 | - | - | - | - | - | - | - | - |
Change in fair value of warrant liability | ||||||||
-377 | -167 | -3 | 124 | 125 | - | - | - | - |
Other non-operating income | ||||||||
56 | 39 | 10 | 2 | - | - | - | - | - |
Total non-operating expense | ||||||||
-4,186 | -2,113 | -587 | -1,214 | -534 | -384 | 125 | -121 | 53 |
Loss before income taxes | ||||||||
-16,426 | -20,927 | -15,643 | -14,209 | -11,416 | -15,432 | -16,444 | -18,010 | -18,158 |
Income tax (provision) benefit | ||||||||
-106 | 50 | 38 | 23 | -244 | 38 | -5,884 | -1,706 | -2,804 |
Loss from continuing operations | ||||||||
- | - | - | - | - | -15,470 | -10,560 | -16,304 | -15,354 |
Income from discontinued operations, net of tax | ||||||||
- | - | - | - | - | 249 | 28,920 | 2,986 | 4,734 |
Net loss | ||||||||
-16,320 | -20,977 | -15,681 | -14,232 | -11,172 | -15,221 | 18,360 | -13,318 | -10,620 |
Series B Stock fair value over stated value | ||||||||
- | - | - | - | - | 69 | 6,555 | - | - |
Dividends related to 7% Series B convertible preferred stock | ||||||||
584 | 586 | 588 | 589 | 589 | 591 | 1,252 | 1,273 | 1,292 |
Net loss available to common stockholders | ||||||||
-16,904 | -21,563 | -16,269 | -14,821 | -11,761 | -15,881 | 10,553 | -14,591 | -11,912 |
Per share of common stock: | ||||||||
Basic loss from continuing operations | ||||||||
- | - | - | - | - | -1.01 | -1.29 | -1.28 | - |
Basic income from discontinued operations | ||||||||
- | - | - | - | - | 0.02 | 2.03 | 0.22 | 0.36 |
Basic net loss available to common stockholders | ||||||||
-0.56 | -0.86 | -0.70 | -0.74 | -0.70 | -0.99 | 0.74 | -1.06 | -0.90 |
Diluted loss from continuing operations | ||||||||
- | - | - | - | - | -1.01 | -1.29 | -1.28 | - |
Diluted income from discontinued operations | ||||||||
- | - | - | - | - | 0.02 | 2.03 | 0.22 | 0.36 |
Diluted net loss available to common stockholders | ||||||||
-0.56 | -0.86 | -0.70 | -0.74 | -0.70 | -0.99 | 0.74 | -1.06 | -0.90 |
Shares used to calculate basic net loss per share | ||||||||
30,451 | 25,209 | 23,264 | 19,923 | 16,722 | 16,002 | 14,225 | 13 | 13,255 |
Shares used to calculate diluted net loss per share | ||||||||
30,451 | 25,209 | 23,264 | 19,923 | 16,722 | 16,002 | 14,225 | 13 | 13,255 |
Stock-based compensation expense is included in individual line items above: | ||||||||
Stock-based compensation expense | ||||||||
- | - | - | - | - | - | 5,400 | 4,400 | - |