| Mar'20 | Dec'19 | Sep'19 | Jun'19 | Mar'19 | Dec'18 | Sep'18 | Jun'18 | Mar'18 | Dec'17 | Sep'17 | Jun'17 | Mar'17 | Dec'16 | Sep'16 | Jun'16 | Mar'16 | Dec'15 | Sep'15 | Jun'15 | Mar'15 | Dec'14 | Sep'14 | Jun'14 | Mar'14 | Dec'13 | Sep'13 | Jun'13 | Mar'13 | Dec'12 | Sep'12 | Jun'12 | Mar'12 | Dec'11 | Sep'11 | Jun'11 | Mar'11 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Operating Activities | ||||||||||||||||||||||||||||||||||||
Net income/(loss) | ||||||||||||||||||||||||||||||||||||
-463,000 | -403,000 | -1,244,000 | -678,000 | -728,000 | -700,000 | 333,000 | 385,000 | 442,000 | 440,000 | 516,000 | 498,000 | 479,000 | 507,000 | 601,000 | 611,000 | 613,000 | 575,000 | 479,000 | 429,000 | 389,000 | 381,000 | 368,000 | 407,000 | 757,000 | 736,000 | 627,000 | 602,000 | 281,000 | 272,000 | 332,000 | 329,000 | 293,000 | 87,000 | 0 | 0 | 0 |
Adjustments to reconcile net income/(loss) to net cash provided by operating activities: | ||||||||||||||||||||||||||||||||||||
Share-based compensation expense | ||||||||||||||||||||||||||||||||||||
51,000 | 50,000 | 53,000 | 41,000 | 37,000 | 35,000 | 31,000 | 38,000 | 43,000 | 45,000 | 49,000 | 52,000 | 53,000 | 51,000 | 46,000 | 47,000 | 47,000 | 48,000 | 50,000 | 50,000 | 49,000 | 47,000 | 51,000 | 50,000 | 49,000 | 47,000 | 42,000 | 41,000 | 36,000 | 34,000 | 33,000 | 31,000 | 31,000 | 27,000 | 0 | 0 | 0 |
Gain on sale of discontinued operations | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 290,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - |
Currency exchange rate differences on financial transactions and other (gains)/losses | ||||||||||||||||||||||||||||||||||||
-187,000 | -178,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | 32,000 | 192,000 | 195,000 | 192,000 | 167,000 | -69,000 | -127,000 | -170,000 | -174,000 | -145,000 | -87,000 | -40,000 | -40,000 | -163,000 | -168,000 | -156,000 | -141,000 | 8,000 | 4,000 | -5,000 | -213,000 | 0 | 0 | 0 |
Loss on derivative instruments | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 0 |
Equity in net income/(loss) of affiliates, net of dividends received | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | -5,000 | 1,000 | -1,000 | 1,000 | -2,000 | 2,000 | 1,000 | 0 | -3,000 | -3,000 | -5,000 | -6,000 | -7,000 | 0 | 0 | 0 |
Depreciation and amortization | ||||||||||||||||||||||||||||||||||||
791,000 | 756,000 | 721,000 | 710,000 | 687,000 | 675,000 | 667,000 | 652,000 | 652,000 | 640,000 | 630,000 | 621,000 | 611,000 | 603,000 | 592,000 | 585,000 | 579,000 | 574,000 | 580,000 | 575,000 | 574,000 | 573,000 | 571,000 | 549,000 | 534,000 | 521,000 | 507,000 | 520,000 | 517,000 | 520,000 | 521,000 | 516,000 | 524,000 | 529,000 | 0 | 0 | 0 |
Changes in operating assets and liabilities, net of effect of businesses acquired and divested: | ||||||||||||||||||||||||||||||||||||
Trade and other receivables, net | ||||||||||||||||||||||||||||||||||||
-12,000 | -4,000 | -86,000 | -86,000 | -90,000 | -95,000 | 23,000 | -20,000 | 47,000 | -10,000 | -30,000 | 3,000 | 3,000 | -53,000 | 59,000 | 102,000 | 79,000 | 35,000 | 52,000 | 42,000 | 67,000 | 93,000 | 70,000 | 66,000 | 90,000 | 84,000 | 49,000 | 65,000 | 37,000 | 13,000 | 20,000 | 13,000 | 77,000 | 71,000 | 0 | 0 | 0 |
Prepaid expenses and other assets | ||||||||||||||||||||||||||||||||||||
-101,000 | -64,000 | -3,000 | -28,000 | 3,000 | 76,000 | 90,000 | 95,000 | 86,000 | 28,000 | -18,000 | -7,000 | 16,000 | -4,000 | 20,000 | 48,000 | 52,000 | 63,000 | 60,000 | 87,000 | 84,000 | 76,000 | 23,000 | -5,000 | -4,000 | -21,000 | 25,000 | 23,000 | 24,000 | 18,000 | 38,000 | 28,000 | 37,000 | 37,000 | 0 | 0 | 0 |
Accounts payable and other current liabilities and deferred revenues | ||||||||||||||||||||||||||||||||||||
-18,000 | 20,000 | -12,000 | 45,000 | -28,000 | 21,000 | 26,000 | -41,000 | 7,000 | -41,000 | -46,000 | -21,000 | -10,000 | 50,000 | 43,000 | -23,000 | -45,000 | -36,000 | -15,000 | 24,000 | 37,000 | 4,000 | 86,000 | 102,000 | 57,000 | 55,000 | 48,000 | 58,000 | 128,000 | 190,000 | 154,000 | 196,000 | 104,000 | 32,000 | 0 | 0 | 0 |
Other non-current liabilities | ||||||||||||||||||||||||||||||||||||
-94,000 | -95,000 | -48,000 | -55,000 | -25,000 | -6,000 | 5,000 | 8,000 | 1,000 | 2,000 | -6,000 | -6,000 | -2,000 | -8,000 | -9,000 | -5,000 | -8,000 | -2,000 | 0 | -2,000 | -6,000 | -2,000 | -8,000 | -6,000 | 0 | -6,000 | -12,000 | -12,000 | -12,000 | -10,000 | -2,000 | -5,000 | -5,000 | -2,000 | 0 | 0 | 0 |
Interest payable | ||||||||||||||||||||||||||||||||||||
11,000 | 11,000 | 0 | 0 | 0 | - | - | - | 11,000 | 22,000 | 21,000 | 27,000 | 20,000 | 14,000 | 10,000 | 8,000 | 8,000 | 15,000 | 21,000 | 10,000 | 20,000 | 6,000 | 23,000 | 16,000 | 29,000 | 13,000 | 19,000 | 22,000 | 25,000 | 29,000 | 21,000 | 19,000 | 15,000 | 31,000 | 0 | 0 | 0 |
Income taxes | ||||||||||||||||||||||||||||||||||||
-520,000 | -489,000 | -366,000 | 101,000 | 119,000 | 126,000 | -71,000 | -56,000 | 0 | -6,000 | 14,000 | 18,000 | 40,000 | 64,000 | 11,000 | 10,000 | 17,000 | 11,000 | -7,000 | -2,000 | -15,000 | -23,000 | 136,000 | 94,000 | 68,000 | 63,000 | -45,000 | -7,000 | -19,000 | -31,000 | 184,000 | 156,000 | 165,000 | 14,000 | 0 | 0 | 0 |
Net cash (used in)/provided by operating activities | ||||||||||||||||||||||||||||||||||||
1,104,000 | 1,066,000 | 1,142,000 | 1,116,000 | 1,132,000 | 1,058,000 | 1,018,000 | 1,169,000 | 1,153,000 | 1,310,000 | 1,347,000 | 1,265,000 | 1,249,000 | 1,296,000 | 1,154,000 | 1,152,000 | 1,195,000 | 1,209,000 | 1,209,000 | 1,147,000 | 1,104,000 | 1,093,000 | 1,012,000 | 941,000 | 937,000 | 901,000 | 921,000 | 931,000 | 841,000 | 784,000 | 746,000 | 684,000 | 690,000 | 641,000 | 0 | 0 | 0 |
Investing Activities | ||||||||||||||||||||||||||||||||||||
Acquisition of subsidiaries and affiliates, net of cash acquired | ||||||||||||||||||||||||||||||||||||
29,000 | 61,000 | 66,000 | 73,000 | 100,000 | 43,000 | 222,000 | 227,000 | 208,000 | 778,000 | 617,000 | 614,000 | 810,000 | 285,000 | 311,000 | 301,000 | 102,000 | 246,000 | 309,000 | 319,000 | 321,000 | 314,000 | 250,000 | 1,422,000 | 1,422,000 | 1,249,000 | 1,226,000 | 105,000 | 155,000 | 160,000 | 145,000 | 101,000 | 79,000 | 123,000 | 0 | 0 | 0 |
Additions to property, plant and equipment and other assets | ||||||||||||||||||||||||||||||||||||
90,000 | 116,000 | 98,000 | 106,000 | 110,000 | 106,000 | 130,000 | 132,000 | 128,000 | 119,000 | 81,000 | 85,000 | 98,000 | 109,000 | 117,000 | 120,000 | 129,000 | 134,000 | 167,000 | 178,000 | 182,000 | 163,000 | 147,000 | 129,000 | 135,000 | 130,000 | 139,000 | 137,000 | 99,000 | 132,000 | 165,000 | 161,000 | 199,000 | 177,000 | 0 | 0 | 0 |
Additions to intangible assets | ||||||||||||||||||||||||||||||||||||
419,000 | 403,000 | 393,000 | 398,000 | 404,000 | 414,000 | 411,000 | 397,000 | 375,000 | 370,000 | 347,000 | 333,000 | 340,000 | 324,000 | 309,000 | 310,000 | 286,000 | 274,000 | 277,000 | 262,000 | 255,000 | 249,000 | 246,000 | 246,000 | 246,000 | 244,000 | 249,000 | 239,000 | 247,000 | 226,000 | 214,000 | 216,000 | 198,000 | 190,000 | 0 | 0 | 0 |
Other investing activities | ||||||||||||||||||||||||||||||||||||
0 | - | - | - | 0 | - | - | - | 0 | - | - | - | - | - | - | - | - | - | - | 0 | 0 | - | - | - | - | - | - | - | 0 | - | - | - | - | 1,000 | 0 | 0 | 0 |
Net cash used in investing activities | ||||||||||||||||||||||||||||||||||||
-544,000 | -582,000 | -525,000 | -520,000 | -554,000 | -506,000 | -751,000 | -752,000 | -682,000 | -1,236,000 | -939,000 | -930,000 | -1,172,000 | -642,000 | -668,000 | -660,000 | -446,000 | -581,000 | -759,000 | -762,000 | -762,000 | -732,000 | -641,000 | -1,795,000 | -866,000 | -687,000 | -683,000 | 449,000 | -506,000 | -522,000 | -522,000 | -478,000 | -471,000 | -486,000 | 0 | 0 | 0 |
Financing Activities | ||||||||||||||||||||||||||||||||||||
Net borrowings under revolving credit facility | ||||||||||||||||||||||||||||||||||||
0 | - | 0 | 0 | 0 | - | 0 | 0 | 0 | - | - | - | - | -164,000 | 147,000 | 177,000 | -75,000 | -116,000 | 0 | 0 | 0 | - | - | 0 | 0 | - | - | - | 0 | - | 0 | 0 | 0 | - | - | - | 0 |
Proceeds from issuances of debt, net of issuance costs | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | 2,745,000 | 4,751,000 | 4,751,000 | 2,501,000 | 2,502,000 | 496,000 | 496,000 | 496,000 | 746,000 | 0 | 0 | 0 | - | - | - | - | 2,485,000 | 3,274,000 | 2,658,000 | 2,655,000 | 1,998,000 | 1,209,000 | 1,209,000 | 1,209,000 | 277,000 | 0 | 0 | 0 |
Repayment of debt | ||||||||||||||||||||||||||||||||||||
57,000 | 57,000 | 57,000 | 49,000 | 825,000 | 819,000 | 812,000 | 813,000 | 2,298,000 | 2,296,000 | 3,953,000 | 3,991,000 | 1,746,000 | 1,765,000 | 125,000 | 105,000 | 98,000 | 98,000 | 99,000 | 899,000 | 4,599,000 | 4,598,000 | 4,811,000 | 4,008,000 | 306,000 | 2,171,000 | 2,782,000 | 2,782,000 | 2,848,000 | 2,230,000 | 1,601,000 | 1,691,000 | 1,630,000 | 2,110,000 | 0 | 0 | 0 |
Decrease in other short-term borrowings | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | -5,000 | 5,000 | -3,000 | -2,000 | 3,000 | 6,000 | -10,000 | -12,000 | -6,000 | 0 | 0 | 0 |
Cash dividends paid to shareholders | ||||||||||||||||||||||||||||||||||||
292,000 | 395,000 | 497,000 | 497,000 | 497,000 | 494,000 | 491,000 | 488,000 | 484,000 | 474,000 | 464,000 | 454,000 | 444,000 | 434,000 | 424,000 | 428,000 | 419,000 | 408,000 | 402,000 | 381,000 | 372,000 | 356,000 | 337,000 | 317,000 | 283,000 | 265,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - |
Repurchase of common stock | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | 70,000 | 93,000 | 116,000 | 118,000 | 140,000 | 141,000 | 198,000 | 377,000 | 418,000 | 568,000 | 651,000 | 609,000 | 667,000 | 884,000 | 738,000 | 591,000 | 466,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - |
Activity from share-based compensation plans | ||||||||||||||||||||||||||||||||||||
-9,000 | -8,000 | -7,000 | -7,000 | -2,000 | 15,000 | 17,000 | 23,000 | 24,000 | 21,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 1,801,000 | 0 | 0 | 0 |
Proceeds from exercise of stock options | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 84,000 | - | 63,000 | 72,000 | 98,000 | 103,000 | 106,000 | 91,000 | 80,000 | 85,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - |
Proceeds from employee stock purchase plan | ||||||||||||||||||||||||||||||||||||
4,000 | 4,000 | 4,000 | 4,000 | 5,000 | 5,000 | 5,000 | 6,000 | 5,000 | 6,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Finance leases | ||||||||||||||||||||||||||||||||||||
55,000 | 60,000 | 60,000 | 65,000 | 73,000 | 76,000 | 73,000 | 64,000 | 62,000 | 55,000 | 56,000 | 53,000 | 44,000 | 40,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Activity under stock plans | ||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 0 | - | - | - | 0 |
Other financing activities | ||||||||||||||||||||||||||||||||||||
-29,000 | -28,000 | -20,000 | -15,000 | -19,000 | -18,000 | -24,000 | -25,000 | -21,000 | -22,000 | -17,000 | -14,000 | -11,000 | -11,000 | 10,000 | 8,000 | 1,000 | 1,000 | -3,000 | -49,000 | -79,000 | -78,000 | -102,000 | -66,000 | -32,000 | -35,000 | -111,000 | -99,000 | -107,000 | -98,000 | -447,000 | -444,000 | -428,000 | -220,000 | 0 | 0 | 0 |
Net cash provided by financing activities | ||||||||||||||||||||||||||||||||||||
-566,000 | -544,000 | -653,000 | -590,000 | -612,000 | -676,000 | -480,000 | -546,000 | -504,000 | -215,000 | -206,000 | -176,000 | -49,000 | -248,000 | -408,000 | -468,000 | -650,000 | -492,000 | -383,000 | -284,000 | -222,000 | -585,000 | -703,000 | 23,000 | 20,000 | 83,000 | 192,000 | -489,000 | -380,000 | -298,000 | -303,000 | -270,000 | -305,000 | -250,000 | 0 | 0 | 0 |
Effect of exchange-rate changes on cash and cash equivalents | ||||||||||||||||||||||||||||||||||||
-37,000 | -10,000 | -21,000 | -7,000 | -26,000 | -8,000 | -3,000 | 13,000 | 44,000 | 43,000 | 14,000 | 5,000 | -9,000 | -9,000 | 10,000 | -9,000 | -10,000 | -52,000 | -78,000 | -80,000 | -78,000 | -67,000 | -36,000 | -16,000 | -23,000 | -21,000 | 0 | 0 | 0 | - | - | - | -15,000 | -7,000 | 0 | 0 | 0 |
Net increase/(decrease) in cash and cash equivalents | ||||||||||||||||||||||||||||||||||||
-43,000 | -70,000 | -57,000 | -1,000 | -60,000 | -132,000 | -216,000 | -116,000 | 11,000 | -98,000 | 216,000 | 164,000 | 19,000 | 397,000 | 88,000 | 15,000 | 89,000 | 84,000 | -11,000 | 21,000 | 42,000 | -291,000 | -368,000 | -847,000 | 68,000 | 276,000 | 412,000 | 874,000 | -62,000 | -31,000 | -79,000 | -91,000 | -101,000 | -102,000 | 0 | 0 | 0 |
Supplemental Cash Flow Information | ||||||||||||||||||||||||||||||||||||
Cash paid for income taxes | ||||||||||||||||||||||||||||||||||||
234,000 | 224,000 | 231,000 | 203,000 | 206,000 | 206,000 | 213,000 | 231,000 | 222,000 | 232,000 | 225,000 | 211,000 | 180,000 | 157,000 | 161,000 | 162,000 | 159,000 | 159,000 | 142,000 | 150,000 | 151,000 | 154,000 | 163,000 | 150,000 | 208,000 | 147,000 | 313,000 | 252,000 | 118,000 | 124,000 | -128,000 | -257,000 | -186,000 | -132,000 | 0 | 0 | 0 |
Cash paid for interest, net of amounts capitalized | ||||||||||||||||||||||||||||||||||||
381,000 | 386,000 | 388,000 | 377,000 | 384,000 | 380,000 | 380,000 | 384,000 | 369,000 | 352,000 | 342,000 | 326,000 | 324,000 | 319,000 | 317,000 | 313,000 | 309,000 | 296,000 | 281,000 | 287,000 | 276,000 | 294,000 | 286,000 | 605,000 | 394,000 | 304,000 | 858,000 | 431,000 | 403,000 | 384,000 | -407,000 | -876,000 | -614,000 | -446,000 | 0 | 0 | 0 |