| Dec'19 | Dec'18 | Dec'17 | Dec'16 | Dec'15 | Dec'14 | Dec'13 | Dec'12 | Dec'11 | Dec'10 |
|---|---|---|---|---|---|---|---|---|---|
Revenue from contracts with customers | |||||||||
Total revenue from contracts with customers | |||||||||
19,806 | 23,335 | 21,274 | - | - | - | - | - | - | - |
Subscription revenue | |||||||||
- | - | - | 17,463 | 17,062 | 18,003 | 19,807 | - | - | - |
Sales-type lease revenue | |||||||||
- | - | - | 1,266 | 4,202 | 5,315 | 1,724 | - | - | - |
Other revenue | |||||||||
- | - | - | 3,583 | 3,255 | 2,728 | 2,218 | - | - | - |
Total Revenue | |||||||||
- | - | - | 22,312 | 24,519 | 26,046 | 23,749 | - | - | - |
Revenues | |||||||||
- | - | - | - | - | - | - | 24,064 | 23,870 | 25,309 |
Operating expenses: | |||||||||
Direct operating costs (includes depreciation and amortization of $461 and $651, respectively) | |||||||||
7,483 | 8,070 | 6,755 | 7,710 | 12,570 | 11,148 | 7,686 | 6,157 | 5,807 | 6,063 |
Selling, general and administrative | |||||||||
13,175 | 14,463 | 15,587 | 16,458 | 18,060 | 18,367 | 16,219 | 18,248 | 20,448 | 18,906 |
Impairment of capitalized software | |||||||||
550 | 23 | - | - | 295 | - | - | - | - | - |
Impairment of goodwill | |||||||||
- | 261 | - | - | - | - | - | - | - | - |
Impairment of capitalized software | |||||||||
- | - | - | - | - | 668 | - | - | - | - |
Impairment of capitalized software | |||||||||
- | - | - | - | - | - | 230 | - | - | - |
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) | |||||||||
360 | 315 | 334 | 422 | 489 | 605 | 733 | 721 | 891 | 665 |
Total operating expenses | |||||||||
21,568 | 23,132 | 22,676 | 24,590 | 31,414 | 30,788 | 24,868 | 25,126 | 27,146 | 25,634 |
Operating loss | |||||||||
-1,762 | 203 | -1,402 | -2,278 | -6,895 | -4,742 | -1,119 | -1,062 | -3,276 | -325 |
Other expense, net: | |||||||||
Interest income | |||||||||
- | - | - | - | 3 | 8 | 3 | 3 | - | - |
Interest expense, net | |||||||||
249 | 389 | 498 | 576 | 484 | 223 | - | - | - | - |
Other expense | |||||||||
9 | 137 | - | - | - | - | - | - | - | - |
Interest income | |||||||||
- | - | - | - | - | - | - | - | 3 | 3 |
Interest expense | |||||||||
- | - | - | - | - | - | 26 | 44 | 52 | 101 |
Other (expense) income | |||||||||
- | - | 889 | - | 162 | 11 | 135 | 25 | 69 | - |
Other income (expense), net | |||||||||
-258 | -526 | 391 | -31 | - | - | - | - | 20 | - |
Loss before income taxes | |||||||||
-2,020 | -323 | -1,011 | - | - | - | - | - | - | - |
Other income | |||||||||
- | - | - | - | - | - | - | - | - | 65 |
Total other income (expense), net | |||||||||
- | - | - | -607 | -319 | -204 | 112 | -16 | - | -33 |
Loss before income taxes | |||||||||
- | - | - | -2,885 | -7,214 | -4,946 | -1,007 | -1,078 | -3,256 | - |
Loss before income taxes | |||||||||
- | - | - | - | - | - | - | - | - | -358 |
Benefit (provision) for income taxes | |||||||||
27 | -64 | 66 | 38 | 12 | 84 | 46 | -83 | 163 | 42 |
Net loss | |||||||||
-2,047 | -259 | -1,077 | -2,923 | -7,226 | -5,030 | -1,053 | -995 | -3,419 | -400 |
Series A preferred stock dividend | |||||||||
16 | 16 | - | - | - | - | - | - | - | - |
Series A preferred stock dividend | |||||||||
- | - | 16 | - | - | - | - | - | - | - |
Net loss attributable to common shareholders | |||||||||
-2,063 | -275 | -1,093 | - | - | - | - | - | - | - |
Net loss per common share - basic and diluted | |||||||||
-0.72 | -0.10 | -0.45 | -1.54 | -3.93 | -0.06 | -0.01 | -0.01 | -0.06 | -0.01 |
Weighted average shares outstanding - basic and diluted | |||||||||
2 | 2 | 2,442 | 1,903 | 1,838 | 87 | 71,962 | 69,040 | 60 | - |
Comprehensive loss | |||||||||
Net loss | |||||||||
-2,047 | -259 | -1,077 | -2,923 | -7,226 | -5,030 | -1,053 | -995 | -3,419 | -400 |
Foreign currency translation adjustment | |||||||||
68 | -145 | 122 | 51 | -307 | -152 | - | - | - | - |
Total comprehensive loss | |||||||||
-1,979 | -404 | -955 | -2,872 | -7,533 | -5,182 | - | - | - | - |
Weighted average shares outstanding - basic | |||||||||
- | - | - | - | - | - | - | - | - | 60,134 |
Subscription Revenue [Member] | |||||||||
Total revenue from contracts with customers | |||||||||
14,278 | 16,031 | 16,949 | - | - | - | - | - | - | - |
Hardware Revenue [Member] | |||||||||
Total revenue from contracts with customers | |||||||||
2,350 | 3,589 | 770 | - | - | - | - | - | - | - |
Other Revenue [Member] | |||||||||
Total revenue from contracts with customers | |||||||||
3,178 | 3,715 | 3,555 | - | - | - | - | - | - | - |