| Jan'20 | Oct'19 | Jul'19 | Apr'19 | Jan'19 | Oct'18 | Jul'18 | Apr'18 | Jan'18 | Oct'17 | Jul'17 | Apr'17 | Jan'17 | Oct'16 | Jul'16 | Apr'16 | Jan'16 | Oct'15 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue: | |||||||||||||||||
Total revenue | |||||||||||||||||
346,767 | 314,768 | 299,876 | 287,624 | 335,360 | 313,283 | 303,748 | 289,413 | 286,744 | 275,552 | 252,458 | 205,670 | 199,214 | 188,561 | 139,785 | 114,690 | 102,697 | 87,756 |
Cost of revenue: | |||||||||||||||||
Total cost of revenue | |||||||||||||||||
75,223 | 72,201 | 68,963 | 75,077 | 85,982 | 74,106 | 73,265 | 95,615 | 108,528 | 108,622 | 97,517 | 83,206 | 76,846 | 69,762 | 54,379 | 43,393 | 37,936 | 35,079 |
Gross profit | |||||||||||||||||
271,544 | 242,567 | 230,913 | 212,547 | 249,378 | 239,177 | 230,483 | 193,798 | 178,216 | 166,930 | 154,941 | 122,464 | 122,368 | 118,799 | 85,406 | 71,297 | 64,761 | 52,677 |
Operating expenses: | |||||||||||||||||
Sales and marketing | |||||||||||||||||
304,936 | 291,838 | 253,843 | 245,703 | 213,707 | 196,497 | 183,191 | 169,860 | 151,201 | 145,405 | 134,276 | 126,746 | 111,374 | 128,625 | 87,917 | 75,849 | 66,128 | 58,599 |
Research and development | |||||||||||||||||
139,088 | 138,206 | 129,169 | 137,982 | 123,037 | 110,531 | 97,050 | 81,291 | 70,924 | 64,512 | 67,817 | 74,607 | 70,914 | 75,281 | 35,129 | 31,390 | 26,024 | 23,857 |
General and administrative | |||||||||||||||||
34,579 | 32,860 | 30,420 | 33,040 | 28,788 | 27,339 | 29,472 | 24,929 | 15,948 | 16,052 | 16,878 | 15,610 | 15,481 | 29,372 | 10,289 | 8,761 | 7,840 | 7,375 |
Total operating expenses | |||||||||||||||||
478,603 | 462,904 | 413,432 | 416,725 | 365,532 | 334,367 | 309,713 | 276,080 | 238,073 | 225,969 | 218,971 | 216,963 | 197,769 | 233,278 | 133,335 | 116,000 | 99,992 | 89,831 |
Loss from operations | |||||||||||||||||
-207,059 | -220,337 | -182,519 | -204,178 | -116,154 | -95,190 | -79,230 | -82,282 | -59,857 | -59,039 | -64,030 | -94,499 | -75,401 | -114,479 | -47,929 | -44,703 | -35,231 | -37,154 |
Other expense, net | |||||||||||||||||
-5,863 | -5,040 | -4,705 | -3,212 | -4,399 | -2,703 | -4,021 | -4,235 | -861 | -189 | -547 | 303 | -421 | -25,712 | -959 | -2,106 | 2,646 | -871 |
Loss before provision for (benefit from) income taxes | |||||||||||||||||
-212,922 | -225,377 | -187,224 | -207,390 | -120,553 | -97,893 | -83,251 | -86,517 | -60,718 | -59,228 | -64,577 | -94,196 | -75,822 | -140,191 | -48,888 | -46,809 | -32,585 | -38,025 |
Provision for (benefit from) income taxes | |||||||||||||||||
4,600 | 3,900 | 7,114 | 2,423 | 2,200 | -3,600 | 4,118 | -843 | 1,913 | 2,259 | 1,555 | 2,639 | 547 | 111 | 1,041 | 11 | 620 | 520 |
Net loss | |||||||||||||||||
-217,564 | -229,300 | -194,338 | -209,813 | -122,763 | -94,265 | -87,369 | -85,674 | -62,631 | -61,487 | -66,132 | -96,835 | -76,369 | -140,302 | -49,929 | -46,820 | -33,205 | -38,545 |
Net loss per share attributable to common stockholders—basic and diluted (in dollars per share) | |||||||||||||||||
-1.13 | -1.21 | -1.04 | -1.15 | -0.68 | -0.54 | -0.51 | -0.51 | -0.39 | -0.39 | -0.43 | -0.67 | -0.54 | -1.89 | -1.11 | -1.05 | -0.76 | -0.90 |
Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted (in shares) | |||||||||||||||||
192,727 | 189,671 | 186,417 | 182,815 | 179,445 | 175,446 | - | - | - | - | - | - | - | - | - | - | - | - |
Product | |||||||||||||||||
Total revenue | |||||||||||||||||
213,547 | 192,444 | 186,347 | 184,794 | 236,932 | 224,346 | 224,650 | 221,117 | 223,170 | 219,052 | 201,472 | 160,076 | 158,213 | 153,536 | 109,216 | 89,957 | 81,229 | 70,396 |
Total cost of revenue | |||||||||||||||||
20,676 | 21,233 | 28,323 | 29,528 | 45,966 | 39,261 | 41,068 | 66,680 | 83,217 | 85,162 | 76,187 | 62,593 | 58,403 | 52,210 | 42,480 | 33,427 | 29,977 | 27,657 |
Professional Services | |||||||||||||||||
Total revenue | |||||||||||||||||
133,220 | 122,324 | 113,529 | 102,830 | 98,428 | 88,937 | 79,098 | 68,296 | 63,574 | 56,500 | 50,986 | 45,594 | 41,001 | 35,025 | 30,569 | 24,733 | 21,468 | 17,360 |
Total cost of revenue | |||||||||||||||||
54,547 | 50,968 | 40,640 | 45,549 | 40,016 | 34,845 | 32,197 | 28,935 | 25,311 | 23,460 | 21,330 | 20,613 | 18,443 | 17,552 | 11,899 | 9,966 | 7,959 | 7,422 |