| Jan'20 | Oct'19 | Jul'19 | Apr'19 | Jan'19 | Oct'18 | Jul'18 | Apr'18 | Jan'18 | Oct'17 | Jul'17 | Apr'17 | Jan'17 | Oct'16 | Jul'16 | Apr'16 | Jan'16 | Oct'15 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue: | |||||||||||||||||
Total revenue | |||||||||||||||||
1,249,035 | 1,237,628 | 1,236,143 | 1,240,015 | 1,241,804 | 1,193,188 | 1,155,457 | 1,104,167 | 1,020,424 | 932,894 | 845,903 | 733,230 | 642,250 | 545,733 | 444,928 | 0 | 0 | 0 |
Cost of revenue: | |||||||||||||||||
Total cost of revenue | |||||||||||||||||
291,464 | 302,223 | 304,128 | 308,430 | 328,968 | 351,514 | 386,030 | 410,282 | 397,873 | 366,191 | 327,331 | 284,193 | 244,380 | 205,470 | 170,787 | 0 | 0 | 0 |
Gross profit | |||||||||||||||||
957,571 | 935,405 | 932,015 | 931,585 | 912,836 | 841,674 | 769,427 | 693,885 | 622,551 | 566,703 | 518,572 | 449,037 | 397,870 | 340,263 | 274,141 | 0 | 0 | 0 |
Operating expenses: | |||||||||||||||||
Sales and marketing | |||||||||||||||||
1,096,320 | 1,005,091 | 909,750 | 839,098 | 763,255 | 700,749 | 649,657 | 600,742 | 557,628 | 517,801 | 501,021 | 454,662 | 403,765 | 358,519 | 288,493 | 0 | 0 | 0 |
Research and development | |||||||||||||||||
544,445 | 528,394 | 500,719 | 468,600 | 411,909 | 359,796 | 313,777 | 284,544 | 277,860 | 277,850 | 288,619 | 255,931 | 212,714 | 167,824 | 116,400 | 0 | 0 | 0 |
General and administrative | |||||||||||||||||
130,899 | 125,108 | 119,587 | 118,639 | 110,528 | 97,688 | 86,401 | 73,807 | 64,488 | 64,021 | 77,341 | 70,752 | 63,903 | 56,262 | 34,265 | 0 | 0 | 0 |
Total operating expenses | |||||||||||||||||
1,771,664 | 1,658,593 | 1,530,056 | 1,426,337 | 1,285,692 | 1,158,233 | 1,049,835 | 959,093 | 899,976 | 859,672 | 866,981 | 781,345 | 680,382 | 582,605 | 439,158 | 0 | 0 | 0 |
Loss from operations | |||||||||||||||||
-814,093 | -723,188 | -598,041 | -494,752 | -372,856 | -316,559 | -280,408 | -265,208 | -277,425 | -292,969 | -348,409 | -332,308 | -282,512 | -242,342 | -165,017 | 0 | 0 | 0 |
Other expense, net | |||||||||||||||||
-18,820 | -17,356 | -15,019 | -14,335 | -15,358 | -11,820 | -9,306 | -5,832 | -1,294 | -854 | -26,377 | -26,789 | -29,198 | -26,131 | -1,290 | 0 | 0 | 0 |
Loss before provision for (benefit from) income taxes | |||||||||||||||||
-832,913 | -740,544 | -613,060 | -509,087 | -388,214 | -328,379 | -289,714 | -271,040 | -278,719 | -293,823 | -374,786 | -359,097 | -311,710 | -268,473 | -166,307 | 0 | 0 | 0 |
Provision for (benefit from) income taxes | |||||||||||||||||
18,037 | 15,637 | 8,137 | 5,141 | 1,875 | 1,588 | 7,447 | 4,884 | 8,366 | 7,000 | 4,852 | 4,338 | 1,710 | 1,783 | 2,192 | 0 | 0 | 0 |
Net loss | |||||||||||||||||
-851,015 | -756,214 | -621,179 | -514,210 | -390,071 | -329,939 | -297,161 | -275,924 | -287,085 | -300,823 | -379,638 | -363,435 | -313,420 | -270,256 | -168,499 | 0 | 0 | 0 |
Net loss per share attributable to common stockholders—basic and diluted (in dollars per share) | |||||||||||||||||
-1.13 | -1.21 | -1.04 | -1.15 | -0.68 | -0.54 | -0.51 | -0.51 | -0.39 | -0.39 | -0.43 | -0.67 | -0.54 | -1.89 | -1.11 | -1.05 | -0.76 | -0.90 |
Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted (in shares) | |||||||||||||||||
192,727 | 189,671 | 186,417 | 182,815 | 179,445 | 175,446 | - | - | - | - | - | - | - | - | - | - | - | - |
Product | |||||||||||||||||
Total revenue | |||||||||||||||||
777,132 | 800,517 | 832,419 | 870,722 | 907,045 | 893,283 | 887,989 | 864,811 | 803,770 | 738,813 | 673,297 | 581,041 | 510,922 | 433,938 | 350,798 | 0 | 0 | 0 |
Total cost of revenue | |||||||||||||||||
99,760 | 125,050 | 143,078 | 155,823 | 192,975 | 230,226 | 276,127 | 311,246 | 307,159 | 282,345 | 249,393 | 215,686 | 186,520 | 158,094 | 133,541 | 0 | 0 | 0 |
Professional Services | |||||||||||||||||
Total revenue | |||||||||||||||||
471,903 | 437,111 | 403,724 | 369,293 | 334,759 | 299,905 | 267,468 | 239,356 | 216,654 | 194,081 | 172,606 | 152,189 | 131,328 | 111,795 | 94,130 | 0 | 0 | 0 |
Total cost of revenue | |||||||||||||||||
191,704 | 177,173 | 161,050 | 152,607 | 135,993 | 121,288 | 109,903 | 99,036 | 90,714 | 83,846 | 77,938 | 68,507 | 57,860 | 47,376 | 37,246 | 0 | 0 | 0 |