| Feb'20 | Oct'19 | Jul'19 | Apr'19 | Jan'19 | Oct'18 | Jul'18 | Apr'18 | Jan'18 | Oct'17 | Jul'17 | Apr'17 | Jan'17 | Oct'16 | Jul'16 | Apr'16 | Jan'16 | Oct'15 | Jul'15 | Apr'15 | Oct'14 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue: | ||||||||||||||||||||
Revenue: | ||||||||||||||||||||
1,643,440 | 1,573,652 | 1,518,022 | 1,430,579 | 1,359,824 | 1,277,464 | 1,182,276 | 1,098,062 | 1,024,762 | 923,960 | 843,325 | 781,869 | 739,171 | 650,348 | 584,756 | 506,203 | 440,333 | 339,291 | 0 | 0 | 0 |
Cost of revenue: | ||||||||||||||||||||
Total cost of revenue | ||||||||||||||||||||
509,886 | 507,612 | 503,500 | 478,211 | 457,528 | 433,931 | 406,131 | 379,863 | 353,781 | 314,988 | 288,451 | 268,847 | 252,279 | 225,215 | 206,946 | 185,237 | 167,893 | 136,330 | 0 | 0 | 0 |
Gross profit | ||||||||||||||||||||
1,133,554 | 1,066,040 | 1,014,522 | 952,368 | 902,296 | 843,533 | 776,145 | 718,199 | 670,981 | 608,972 | 554,874 | 513,022 | 486,892 | 425,133 | 377,810 | 320,966 | 272,440 | 202,961 | 0 | 0 | 0 |
Operating expenses: | ||||||||||||||||||||
Research and development | ||||||||||||||||||||
433,662 | 415,388 | 399,508 | 376,519 | 349,936 | 328,786 | 306,930 | 292,260 | 279,196 | 276,348 | 269,033 | 258,307 | 245,817 | 226,895 | 208,348 | 187,901 | 166,645 | 135,798 | 0 | 0 | 0 |
Sales and marketing | ||||||||||||||||||||
728,022 | 708,725 | 670,809 | 628,370 | 584,111 | 550,782 | 520,850 | 494,653 | 464,049 | 411,908 | 386,329 | 356,360 | 347,695 | 331,000 | 303,411 | 275,345 | 240,574 | 209,871 | 0 | 0 | 0 |
General and administrative | ||||||||||||||||||||
163,153 | 157,476 | 158,711 | 152,286 | 137,506 | 127,078 | 113,833 | 102,404 | 95,170 | 88,295 | 85,699 | 83,167 | 84,652 | 82,482 | 88,694 | 84,291 | 75,402 | 64,356 | 0 | 0 | 0 |
Legal settlement | ||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | 0 | - | - | - | 0 | - | - | - |
Total operating expenses | ||||||||||||||||||||
1,324,837 | 1,281,589 | 1,229,028 | 1,157,175 | 1,071,553 | 1,006,646 | 941,613 | 889,317 | 838,415 | 776,551 | 771,061 | 727,834 | 708,164 | 670,377 | 600,453 | 547,537 | 482,621 | 410,025 | 0 | 0 | 0 |
Loss from operations | ||||||||||||||||||||
-191,283 | -215,549 | -214,506 | -204,807 | -169,257 | -163,113 | -165,468 | -171,118 | -167,434 | -167,579 | -216,187 | -214,812 | -221,272 | -245,244 | -222,643 | -226,571 | -210,181 | -207,064 | 0 | 0 | 0 |
Other income (expense), net | ||||||||||||||||||||
-3,383 | -2,555 | -5,453 | -8,833 | -8,016 | -2,874 | 1,153 | 8,451 | 11,445 | 6,899 | 5,569 | 2,340 | 1,627 | 370 | 391 | -17 | -2,002 | -1,655 | 0 | 0 | 0 |
Loss before provision for income taxes | ||||||||||||||||||||
-194,666 | -218,104 | -219,959 | -213,640 | -177,273 | -165,987 | -164,315 | -162,667 | -155,989 | -160,680 | -210,618 | -212,472 | -219,645 | -244,874 | -222,252 | -226,588 | -212,183 | -208,719 | 0 | 0 | 0 |
Provision for income taxes | ||||||||||||||||||||
6,321 | 3,987 | 330 | 754 | 1,089 | 1,524 | 4,420 | 4,356 | 3,889 | 3,675 | 3,146 | 2,431 | 1,887 | 1,571 | 1,881 | 1,832 | 1,569 | 1,136 | 0 | 0 | 0 |
Net loss | ||||||||||||||||||||
-200,987 | -222,091 | -220,289 | -214,394 | -178,362 | -167,511 | -168,735 | -167,023 | -159,878 | -164,355 | -213,764 | -214,903 | -221,532 | -246,445 | -224,133 | -228,420 | -213,752 | -209,855 | 0 | 0 | 0 |
Net loss per share attributable to common stockholders, basic and diluted (in dollars per share) | ||||||||||||||||||||
0.00 | -0.12 | -0.26 | -0.41 | -0.10 | -0.12 | -0.26 | -0.29 | -0.06 | -0.14 | -0.28 | -0.28 | -0.09 | -0.40 | -0.31 | -0.34 | 1.57 | -0.76 | -1.89 | -1.51 | -1.43 |
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted (in shares) | ||||||||||||||||||||
259,601 | 255,047 | 251,298 | 245,334 | 239,836 | 235,205 | 229,359 | 223,768 | 218,186 | 213,274 | 209,193 | 205,783 | 201,036 | 195,807 | 192,730 | 189,283 | 188,982 | 74,565 | 33,688 | 32,605 | 28,280 |
Product | ||||||||||||||||||||
Revenue: | ||||||||||||||||||||
1,238,654 | 1,202,274 | 1,177,869 | 1,118,878 | 1,075,586 | 1,019,612 | 948,521 | 887,053 | 834,454 | 761,568 | 694,319 | 645,570 | 614,458 | 530,531 | 483,581 | 423,853 | 375,733 | 292,136 | 0 | 0 | 0 |
Cost of revenue | ||||||||||||||||||||
362,970 | 370,222 | 376,834 | 362,226 | 352,054 | 337,245 | 316,027 | 295,017 | 275,242 | 241,821 | 221,154 | 206,749 | 194,150 | 172,140 | 159,410 | 144,204 | 132,870 | 109,024 | 0 | 0 | 0 |
Support subscription | ||||||||||||||||||||
Revenue | ||||||||||||||||||||
404,786 | 371,378 | 340,153 | 311,701 | 284,238 | 257,852 | 233,755 | 211,009 | 190,308 | 162,392 | 149,006 | 136,299 | 124,713 | 119,817 | 101,175 | 82,350 | 64,600 | 47,155 | 0 | 0 | 0 |
Cost of revenue | ||||||||||||||||||||
146,916 | 137,390 | 126,666 | 115,985 | 105,474 | 96,686 | 90,104 | 84,846 | 78,539 | 73,167 | 67,297 | 62,098 | 58,129 | 53,075 | 47,536 | 41,033 | 35,023 | 27,306 | 0 | 0 | 0 |