| Jan'20 | Jan'19 | Jan'18 | Jan'17 | Jan'16 | Jan'15 | Jan'14 | Jan'13 | Jan'12 | Jan'11 | Jan'10 |
|---|---|---|---|---|---|---|---|---|---|---|
Cash flows from operating activities: | ||||||||||
Net (loss) income | ||||||||||
-15,949 | 10,428 | -9,065 | -15,450 | 8,912 | 12,946 | 6,386 | 6,639 | 10,784 | 2,711 | 1,349 |
Adjustments to reconcile net (loss) income to net cash provided by operating activities: | ||||||||||
Depreciation and amortization | ||||||||||
6,412 | 5,517 | 5,772 | 6,046 | 5,785 | 5,759 | 6,069 | 4,989 | 4,721 | 6,960 | 9,992 |
Amortization of costs capitalized to obtain and fulfill contracts | ||||||||||
4,455 | 4,176 | - | - | - | - | - | - | - | - | - |
Provision for doubtful accounts and sales adjustments | ||||||||||
485 | 1,752 | 1,021 | 237 | 774 | 854 | 1,054 | 737 | 1,160 | 468 | 2,025 |
Amortization of right-of-use assets | ||||||||||
5,964 | - | - | - | - | - | - | - | - | - | - |
Tax benefit from reversal of deferred tax valuation allowance | ||||||||||
- | - | - | - | - | - | - | -225 | -954 | -148 | -1,194 |
Loss on disposal of property and equipment | ||||||||||
-78 | -34 | -85 | -41 | -29 | -8 | 0 | -7 | -33 | -65 | 130 |
Excess tax benefits from share-based payment arrangements | ||||||||||
- | - | - | - | - | - | 72 | 462 | 33 | 384 | 0 |
Net change in valuation allowance | ||||||||||
-16,179 | -3,224 | -1,695 | -16,861 | -2,564 | -1,657 | - | - | - | - | - |
Other deferred income taxes | ||||||||||
-6,497 | -4,677 | -2,171 | -2,035 | -3,154 | -2,562 | 623 | 458 | 1,689 | -1,340 | -1,344 |
Change in fair value of a derivative instrument | ||||||||||
-368 | -51 | 377 | 485 | -48 | -877 | 634 | -384 | 0 | 0 | - |
Exit costs | ||||||||||
- | - | - | - | - | - | - | - | - | - | 217 |
Stock compensation expense | ||||||||||
11,354 | 10,122 | 8,924 | 7,323 | 7,440 | 4,993 | 4,680 | 4,608 | 4,507 | 5,303 | 4,592 |
Other, net | ||||||||||
-59 | - | - | - | - | - | - | - | 308 | 320 | 554 |
Adjustment of contingent liability associated with acquisitions | ||||||||||
- | - | - | - | - | 42 | -279 | 0 | 0 | - | - |
Changes in assets and liabilities, net of effects from acquisitions: | ||||||||||
Accounts receivable | ||||||||||
924 | 1,515 | 12,562 | 4,141 | -10,804 | 11,236 | 1,247 | 6,767 | 428 | 4,792 | 10,447 |
Costs capitalized to obtain and fulfill contracts | ||||||||||
5,792 | 4,130 | - | - | - | - | - | - | - | - | - |
Lease liabilities | ||||||||||
6,077 | - | - | - | - | - | - | - | - | - | - |
Prepaid and other assets | ||||||||||
413 | 2,890 | 1,204 | - | - | - | - | - | - | - | - |
Other assets | ||||||||||
- | - | - | 90 | 2,768 | 431 | 197 | 1,668 | -613 | -2,443 | 153 |
Accounts payable | ||||||||||
151 | -4,369 | 2,821 | 646 | -1,441 | 2,568 | -1,260 | 2,142 | -229 | 2,069 | -2,457 |
Deferred revenue | ||||||||||
6,074 | 3,031 | 7,001 | 7,245 | -2,675 | 4,912 | 4,753 | 5,669 | -1,681 | 7,548 | 2,872 |
Other liabilities | ||||||||||
1,070 | -1,747 | 8,478 | 2,482 | -2,261 | 3,576 | 4,264 | -472 | 1,574 | 5,319 | -8,226 |
Net cash provided by operating activities | ||||||||||
16,997 | 19,007 | 10,418 | 18,680 | 24,057 | 23,963 | 24,140 | 16,039 | 21,448 | 25,902 | 17,696 |
Cash flows from investing activities: | ||||||||||
Purchase of property and equipment | ||||||||||
5,671 | 4,340 | 3,720 | 3,267 | 3,208 | 4,577 | 4,779 | 3,071 | 3,781 | 1,432 | 963 |
Acquisition of businesses, net of cash acquired | ||||||||||
- | 2,655 | - | - | - | - | - | 7,817 | 107 | 9 | - |
Capitalized software costs | ||||||||||
1,243 | 1,067 | 1,019 | 146 | 153 | 311 | 366 | 492 | 285 | 484 | 426 |
Purchase of short-term investments | ||||||||||
1,200 | 1,200 | - | - | - | - | - | - | - | - | - |
Proceeds from short-term investments | ||||||||||
2,400 | - | - | - | - | - | - | - | - | - | - |
Other, net | ||||||||||
-2 | -4 | -70 | -7 | -13 | -9 | -33 | 1 | -26 | -3 | -32 |
Net cash used in investing activities | ||||||||||
-5,712 | -9,258 | -4,669 | -3,406 | -3,348 | -4,879 | -5,112 | -11,381 | -4,147 | -1,922 | -1,357 |
Cash flows from financing activities: | ||||||||||
Repayments of debt | ||||||||||
530 | 468 | 445 | 434 | 406 | 388 | 372 | 312 | 308 | 287 | 255 |
Excess tax benefits from share-based payment arrangements | ||||||||||
- | - | - | - | - | - | 72 | 462 | 33 | 384 | 0 |
Payment of contingent liability associated with acquisitions | ||||||||||
- | - | - | - | 750 | 471 | 0 | 0 | - | - | - |
Proceeds from issuance of common stock, net of issuance costs | ||||||||||
- | - | - | - | 8,365 | 37,046 | 0 | 0 | - | - | - |
Dividends paid | ||||||||||
5,617 | 5,479 | 5,367 | 5,301 | 5,235 | 4,452 | 5,304 | 8,076 | 2,409 | 2,204 | 1,873 |
Tax payments related to stock awards | ||||||||||
6,128 | 8,744 | 3,353 | 2,079 | 2,461 | 2,557 | 1,286 | 1,185 | 722 | 24 | -97 |
Repurchase of common stock | ||||||||||
- | - | - | - | - | - | 686 | 7,530 | 4,319 | 0 | 0 |
Changes in cash overdraft | ||||||||||
- | - | - | - | - | - | - | - | - | - | -2,476 |
Net cash used in financing activities | ||||||||||
-12,275 | -14,691 | -9,165 | -7,814 | -487 | 29,178 | -7,576 | -16,641 | -7,725 | -2,131 | -4,507 |
Effect of exchange rates on cash and equivalents | ||||||||||
-1,706 | -2,668 | 5,357 | -109 | -3,017 | -3,720 | -477 | 65 | 75 | 749 | 1,379 |
Net (decrease) increase in cash and equivalents | ||||||||||
-2,696 | -7,610 | 1,941 | 7,351 | 17,205 | 44,542 | 10,975 | -11,918 | 9,651 | 22,598 | 13,211 |
Supplemental disclosure of cash flow information: | ||||||||||
Interest | ||||||||||
610 | 608 | 651 | 655 | 700 | 735 | 726 | 908 | 1,123 | 1,184 | 1,230 |
Income taxes, net of refunds | ||||||||||
3,679 | 3,475 | 3,961 | 3,396 | 3,925 | 3,284 | 2,869 | 5,552 | 3,913 | 1,490 | 3,980 |
Obligations associated with dividend declaration | ||||||||||
- | - | - | - | - | - | - | 1,087 | 1,099 | 926 | - |
Dividends paid in stock | ||||||||||
- | - | - | - | - | - | 145 | 622 | 1,513 | 946 | 1,225 |
Obligations associated with acquisitions | ||||||||||
- | - | - | - | - | - | - | 1,392 | 0 | 117 | - |