| Dec'19 | Dec'18 | Dec'17 | Dec'16 | Dec'15 | Dec'14 | Dec'13 | Dec'12 | Dec'11 | Dec'10 | Dec'09 |
|---|---|---|---|---|---|---|---|---|---|---|
Revenue | ||||||||||
182,702 | 173,634 | 184,593 | 194,089 | 217,670 | 261,853 | 264,645 | 273,241 | 268,449 | 258,868 | 252,271 |
Cost of revenue | ||||||||||
37,261 | 35,922 | 33,621 | 34,321 | 38,527 | 53,054 | 45,714 | 48,910 | 49,116 | 38,999 | 33,427 |
Gross profit | ||||||||||
145,441 | 137,712 | 150,972 | 159,768 | 179,143 | 208,799 | 218,931 | 224,331 | 219,333 | 219,869 | 218,844 |
Operating expenses | ||||||||||
Sales and marketing | ||||||||||
99,572 | 98,911 | 96,660 | 114,340 | 136,084 | 173,208 | 146,104 | 150,882 | 160,942 | 130,879 | 114,899 |
Research and development | ||||||||||
24,510 | 25,210 | 24,747 | 26,273 | 29,939 | 33,176 | 33,995 | 23,453 | 24,218 | 23,437 | 26,239 |
General and administrative | ||||||||||
34,297 | 33,210 | 34,066 | 40,501 | 50,124 | 57,120 | 56,432 | 55,262 | 62,031 | 53,239 | 57,182 |
Impairment | ||||||||||
- | - | - | 3,930 | 6,754 | 20,333 | 0 | 0 | - | - | - |
Lease abandonment and termination | ||||||||||
- | - | - | 1,644 | 55 | 3,812 | 842 | 0 | 0 | -583 | -8 |
Total operating expenses | ||||||||||
158,379 | 157,331 | 155,473 | 186,688 | 222,956 | 287,649 | 237,373 | 229,597 | 247,191 | 206,972 | 198,312 |
Loss from operations | ||||||||||
-12,938 | -19,619 | -4,501 | -26,920 | -43,813 | -78,850 | -18,442 | -5,266 | -27,858 | 12,897 | 20,532 |
Other income and (expense): | ||||||||||
Interest income | ||||||||||
61 | 103 | 66 | 46 | 23 | 17 | 117 | 187 | 302 | 262 | 159 |
Interest expense | ||||||||||
316 | 313 | 491 | 470 | 378 | 233 | 61 | 0 | 5 | 66 | 356 |
Other income and (expense) | ||||||||||
554 | 165 | 881 | 2,297 | -1,469 | -1,129 | 368 | 3 | 142 | -220 | 112 |
Total other income and (expense) | ||||||||||
299 | -45 | 456 | 1,873 | -1,824 | -1,345 | 424 | 190 | 439 | -24 | -85 |
Loss before income taxes | ||||||||||
-12,639 | -19,664 | -4,045 | -25,047 | -45,637 | -80,195 | -18,018 | -5,076 | -27,419 | 12,873 | 20,447 |
Income tax expense (benefit) | ||||||||||
317 | 1,809 | -2,499 | 2,503 | 1,159 | -6,489 | -1,884 | 28,909 | -7,769 | -411 | 7,084 |
Net loss | ||||||||||
-12,956 | -21,473 | -1,546 | -27,550 | -46,796 | -73,706 | -16,134 | -33,985 | -19,650 | 13,284 | 13,363 |
Loss per share: | ||||||||||
Basic | ||||||||||
-0.55 | -0.95 | -0.07 | -1.25 | -2.17 | -3.47 | -0.75 | -1.61 | -0.95 | 0.65 | 0.89 |
Diluted | ||||||||||
-0.55 | -0.95 | -0.07 | -1.25 | -2.17 | -3.47 | -0.75 | -1.61 | -0.95 | 0.63 | 0.67 |
Common shares and equivalents outstanding: | ||||||||||
Basic weighted average shares | ||||||||||
23,444 | 22,705 | 22,244 | 21,969 | 21,571 | 21,253 | 21,528 | 21,045 | 20,773 | 20,439 | 14,990 |
Diluted weighted average shares | ||||||||||
23,444 | 22,705 | 22,244 | 21,969 | 21,571 | 21,253 | 21,528 | 21,045 | 20,773 | 21,187 | 19,930 |
Subscription and service | ||||||||||
Total revenue | ||||||||||
- | - | - | 154,336 | 151,701 | 125,602 | 107,853 | 92,322 | 73,067 | 43,278 | 33,722 |
Total cost of revenue | ||||||||||
- | - | - | 23,676 | 21,629 | 18,862 | 13,523 | 15,226 | 12,619 | 6,450 | 3,163 |
Product | ||||||||||
Total revenue | ||||||||||
- | - | - | 39,753 | 65,969 | 136,251 | 156,792 | 180,919 | 195,382 | 215,590 | 218,549 |
Total cost of revenue | ||||||||||
- | - | - | 10,645 | 16,898 | 34,192 | 32,191 | 33,684 | 36,497 | 32,549 | 30,264 |