Support.com, Inc. SPRT Income Statement

Support.com, inc. (SPRT)

Income statement / Yearly

Dec'19	Dec'18	Dec'17	Dec'16	Dec'15	Dec'14	Dec'13	Dec'12	Dec'11	Dec'10	Dec'09
Revenue:
Services
-	-	54,670	-	-	-	-	-	-	-	-
Software and other
-	-	5,451	-	-	-	-	-	-	-	-
Revenue
63,333	69,549	60,121	-	-	-	-	-	-	-	-
Services
-	-	-	56,311	72,151	77,272	74,867	57,622	37,248	32,276	16,770
Software and other
-	-	-	5,349	5,182	5,719	13,296	14,332	16,591	11,901	725
Total revenue
-	-	-	61,660	77,333	82,991	88,163	71,954	53,839	44,177	17,495
Costs of revenue:
Cost of services
-	-	47,101	-	-	-	-	-	-	-	-
Cost of software and other
-	-	287	-	-	-	-	-	-	-	-
Total cost of revenue
-	-	47,388	-	-	-	-	-	-	-	-
Cost of services
-	-	-	50,245	61,439	60,606	43,208	37,343	29,919	26,737	16,620
Cost of software and other
-	-	-	486	536	840	1,172	1,421	1,744	1,358	59
Total cost of revenue
46,865	57,604	-	50,731	61,975	61,446	44,380	38,764	31,663	28,095	16,679
Gross profit
16,468	11,945	12,733	10,929	15,358	21,545	43,783	33,190	22,176	16,082	816
Operating expenses:
Engineering and IT
4,078	2,780	3,033	5,577	6,957	5,078	5,735	6,773	6,057	5,214	5,795
Sales and marketing
1,760	1,823	2,425	6,671	8,545	7,206	14,599	18,285	21,791	18,091	7,675
General and administrative
7,679	7,408	8,696	12,958	13,011	11,320	11,376	12,234	12,005	10,963	14,119
Amortization of intangible assets and other
-	-	16	1,028	1,069	1,091	1,321	1,522	866	364	177
Legal settlement
0	10,000	0	-	-	-	-	-	-	-	-
Goodwill impairment
-	-	-	0	14,240	0	0	-	-	-	-
Restructuring
-	-	128	1,146	0	0	-	-	-	-	-
Total operating expenses
13,517	22,011	14,298	27,380	43,822	24,695	33,031	38,814	40,719	34,632	27,766
Income from operations
2,951	-10,066	-1,565	-16,451	-28,464	-3,150	10,752	-5,624	-18,543	-18,550	-26,950
Interest income and other, net
1,049	965	643	518	430	294	-	-	-	-	-
Income before income taxes
4,000	-9,101	-	-	-	-	-	-	-	-	-
Interest income and other, net
-	-	-	-	-	-	369	297	455	540	428
Loss from continuing operations, before income taxes
-	-	-922	-15,933	-28,034	-2,856	11,121	-5,327	-18,088	-18,010	-26,522
Income tax provision
154	-1	604	307	-965	740	772	208	401	88	-4,941
Loss from continuing operations, after income taxes
-	-	-	-16,240	-27,069	-3,596	10,349	-5,535	-18,489	-18,098	-21,581
Income from discontinued operations, after income taxes
-	-	-	284	28	113	34	111	-151	31	7,004
Net income
3,846	-9,100	-1,526	-15,956	-27,041	-3,483	10,383	-5,424	-18,640	-18,067	-14,577
Basic and diluted earnings per share:
Continuing operations, after income taxes (in dollars per share)
-	-	-	-0.88	-1.49	-0.20	0.20	-0.11	-0.39	-	-
Discontinued operations, after income taxes (in dollars per share)
-	-	-	0.01	0.00	0.01	0.00	0.00	0.00	-	-
Basic
0.20	-0.48	-0.08	-0.87	-1.49	-0.19	0.20	-0.11	-0.39	-	-
Continuing operations, after income taxes (in dollars per share)
-	-	-	-0.88	-1.49	-0.20	0.19	-0.11	-0.39	-	-
Discontinued operations, after income taxes (in dollars per share)
-	-	-	0.01	0.00	0.01	0.00	0.00	0.00	-	-
Diluted
0.20	-0.48	-0.08	-0.87	-1.49	-0.19	0.19	-0.11	-0.39	-	-
Shares used in computing per share amounts
Income (loss) from continuing operations (in dollars per share)
-	-	-	-	-	-	-	-	-	-0.39	-
Income (loss) from discontinued operations (in dollars per share)
-	-	-	-	-	-	-	-	-	0.00	-
Net income
-	-	-	-	-	-	-	-	-	-0.39	-
Shares used in computing basic net income per share (in thousands)
18	18	18	18,409	18,182	17,944	51,553	48,798	48,288	-	-
Loss from continuing operations (in dollars per share)
-	-	-	-	-	-	-	-	-	-	-0.47
Income from discontinued operations (in dollars per share)
-	-	-	-	-	-	-	-	-	-	0.16
Basic and diluted net loss per share (in dollars per share)
-	-	-	-	-	-	-	-	-	-	-0.31
Shares used in computing diluted net income per share
19	18	18	18,409	18,182	17,944	53,825	48,798	48,288	46,818	46,378
Service
Revenue
59,545	64,476	-	-	-	-	-	-	-	-	-
Total cost of revenue
46,714	57,396	-	-	-	-	-	-	-	-	-
Software and Other
Revenue
3,788	5,073	-	-	-	-	-	-	-	-	-
Total cost of revenue
151	208	-	-	-	-	-	-	-	-	-