Support.com, inc. (SPRT)
Income statement / TTM
Mar'20Dec'19Sep'19Jun'19Mar'19Dec'18Sep'18Jun'18Mar'18Dec'17Sep'17Jun'17Mar'17Dec'16Sep'16Jun'16Mar'16Dec'15Sep'15Jun'15Mar'15Dec'14Sep'14Jun'14Mar'14Dec'13Sep'13Jun'13Mar'13Dec'12Sep'12Jun'12Mar'12Dec'11Sep'11Jun'11Mar'11Sep'10Jun'10
Revenue:
Revenue

0

-

0

0

0

-

0

0

0

-

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Services

-

-

-

-

-

-

-

-

-

-

-

-

-

56,311

57,473

59,873

65,559

72,151

78,366

82,647

82,095

77,272

78,897

77,638

75,295

74,867

67,953

63,137

60,481

57,622

53,402

47,165

41,863

37,248

35,404

33,754

0

0

0

Software and other

-

-

-

-

-

-

-

-

-

-

-

-

-

5,349

5,291

5,229

5,214

5,182

5,225

5,310

5,440

5,719

6,602

8,989

11,279

13,296

14,610

14,243

14,087

14,332

14,680

15,091

16,534

16,591

15,608

14,794

0

0

0

Total revenue

-

-

-

-

-

-

-

-

-

-

-

-

-

61,660

62,764

65,102

70,773

77,333

83,591

87,957

87,535

82,991

85,499

86,627

86,574

88,163

82,563

77,380

74,568

71,954

68,082

62,256

58,397

53,839

51,012

48,548

0

0

0

Costs of revenue:
Cost of services

-

-

-

-

-

-

-

-

-

-

-

-

-

50,245

51,287

53,797

56,905

61,439

65,648

67,311

66,038

60,606

57,527

52,553

46,860

43,208

37,842

35,611

36,364

37,345

37,281

36,383

33,393

29,919

28,262

27,691

0

0

0

Cost of software and other

-

-

-

-

-

-

-

-

-

-

-

-

-

486

504

512

505

536

593

654

751

840

956

1,061

1,104

1,172

1,150

1,168

1,258

1,421

1,592

1,738

1,810

1,744

1,589

1,466

0

0

0

Total cost of revenue

40,727

46,865

51,651

55,506

57,290

57,604

0

0

0

-

45,963

46,305

48,057

50,731

51,791

54,309

57,410

61,975

66,241

67,965

66,789

61,446

58,483

53,614

47,964

44,380

38,992

36,779

37,622

38,766

38,873

38,121

35,203

31,663

29,851

29,157

0

0

0

Gross profit

16,491

16,468

15,900

14,813

13,801

11,945

11,786

11,639

12,104

12,733

12,473

12,626

11,296

10,929

10,973

10,793

13,363

15,358

17,350

19,992

20,746

21,545

27,016

33,013

38,610

43,783

43,571

40,601

36,946

33,188

29,209

24,135

23,194

22,176

21,161

19,391

0

0

0

Operating expenses:
Engineering and IT

4,369

4,078

3,494

3,052

2,818

2,780

2,686

2,627

2,821

3,033

3,542

4,247

4,792

5,577

6,177

6,631

7,141

6,957

6,708

6,121

5,248

5,078

5,024

5,277

5,501

5,735

5,977

6,164

6,591

6,773

6,720

6,654

6,379

6,057

5,732

5,436

0

0

0

Sales and marketing

2,181

1,760

1,755

1,694

1,665

1,823

1,797

1,994

2,168

2,425

3,281

4,123

5,406

6,671

7,454

8,186

8,409

8,545

8,677

8,264

7,863

7,206

7,188

9,526

12,214

14,599

15,809

15,478

16,091

18,285

20,417

22,582

23,136

21,791

21,171

19,537

0

0

0

General and administrative

7,836

7,679

7,456

7,571

7,158

7,408

7,472

7,668

8,226

8,696

9,619

10,326

12,326

12,958

14,014

14,358

13,199

13,011

12,052

11,813

11,717

11,320

11,634

11,903

11,276

11,376

11,765

11,585

12,082

12,233

11,367

11,544

12,133

12,005

11,798

11,611

0

0

0

Legal settlement

-

-

-

-

-

-

-

-

-

-

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Amortization of intangible assets and other

-

-

-

-

-

-

-

-

-

16

243

510

771

1,028

1,068

1,068

1,068

1,069

1,074

1,080

1,086

1,091

1,135

1,197

1,259

1,321

1,373

1,435

1,491

1,523

1,486

1,419

1,150

866

628

391

0

0

0

Legal settlement

-

-

0

-

-

-

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Goodwill impairment

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

14,240

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Restructuring

-

-

-

-

-

-

-

-

-

-

0

-

-

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total operating expenses

14,386

13,517

12,705

22,317

21,641

22,011

21,955

12,417

13,349

14,298

17,536

19,929

24,441

27,380

29,136

30,666

44,057

43,822

42,751

41,518

25,914

24,695

24,981

27,903

30,250

33,031

34,924

34,662

36,255

38,814

39,990

42,199

42,798

40,719

39,329

36,975

0

0

0

Income from operations

2,105

2,951

3,195

-7,504

-7,840

-10,066

-10,169

-778

-1,245

-1,565

-5,063

-7,303

-13,145

-16,451

-18,163

-19,873

-30,694

-28,464

-25,401

-21,526

-5,168

-3,150

2,035

5,110

8,360

10,752

8,647

5,939

691

-5,626

-10,781

-18,064

-19,604

-18,543

-18,168

-17,584

0

0

0

Interest income and other, net

837

1,049

1,105

1,081

1,056

965

868

791

715

643

586

546

518

518

494

483

463

430

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Income before income taxes

2,942

4,000

4,300

-6,423

-6,784

-9,101

0

0

0

-

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Interest income and other, net

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

294

279

329

374

369

378

344

296

298

311

314

380

455

472

525

0

0

0

Loss from continuing operations, before income taxes

-

-

-

-

-

-

-

-

-

-

-

-

-

-15,933

-17,669

-19,390

-30,231

-28,034

-25,005

-21,166

-4,852

-2,856

2,314

5,439

8,734

11,121

9,025

6,283

987

-5,328

-10,470

-17,750

-19,224

-18,088

-17,696

-17,059

0

0

0

Income tax provision

175

154

193

211

107

-1

523

458

476

604

232

312

303

307

208

224

-1,039

-965

-686

-618

741

740

711

704

748

772

301

298

238

207

458

604

517

401

351

97

0

0

0

Loss from continuing operations, after income taxes

-

-

-

-

-

-

-

-

-

-

-

-

-

-16,240

-17,877

-19,614

-29,192

-27,069

-24,319

-20,548

-5,593

-3,596

1,603

4,735

7,986

10,349

8,724

5,985

749

-5,535

-10,928

-18,354

-19,741

-18,489

-18,047

-17,156

0

0

0

Income from discontinued operations, after income taxes

-

-

-

-

-

-

-

-

-

-

-

-

-

284

280

275

270

28

163

162

161

113

32

33

33

34

85

83

82

111

-144

-119

-130

-151

33

17

0

0

0

Net income

2,767

3,846

4,107

-6,634

-6,891

-9,100

-9,824

-445

-1,006

-1,526

-4,709

-7,069

-12,930

-15,956

-17,597

-19,339

-28,922

-27,041

-24,156

-20,386

-5,432

-3,483

1,635

4,768

8,019

10,383

8,809

6,068

831

-5,424

-11,072

-18,473

-19,871

-18,640

-18,014

-17,139

0

0

0

Basic and diluted earnings per share:
Continuing operations, after income taxes (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.19

-

-

-

-0.27

-0.21

-0.87

-0.15

-0.04

0.00

-0.01

-0.01

0.05

0.06

0.05

0.04

-

-

-

-

-

-

-

-

-

-

Discontinued operations, after income taxes (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

0.00

-

-

-

0.00

0.00

0.00

0.03

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

-

-

-

-

-

-

-

-

-

-

Basic

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.19

-

-

-

-0.27

-0.21

-0.87

-0.12

-0.04

0.00

-0.01

-0.01

0.05

0.06

0.05

0.04

0.03

0.01

-0.05

-0.09

-

-

-

-

-

-

Continuing operations, after income taxes (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.19

-

-

-

-0.27

-0.21

-0.87

-0.15

-0.04

0.00

-0.01

-0.01

0.05

0.06

0.05

0.04

-

-

-

-

-

-

-

-

-

-

Discontinued operations, after income taxes (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

0.00

-

-

-

0.00

0.00

0.00

0.03

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

-

-

-

-

-

-

-

-

-

-

Diluted

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.19

-

-

-

-0.27

-0.21

-0.87

-0.12

-0.04

0.00

-0.01

-0.01

0.05

0.06

0.05

0.04

0.02

0.01

-0.05

-0.09

-

-

-

-

-

-

Shares used in computing per share amounts
Income (loss) from continuing operations (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.12

-0.33

-0.25

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.09

-0.15

-0.07

-0.07

-

-

Income (loss) from discontinued operations (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0.00

0.00

0.01

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0.00

0.00

0.00

0.00

-

-

Net income

0.02

-

0.08

0.03

0.08

-

-0.49

0.02

-0.04

-

0.01

-0.01

-0.07

-

-0.12

-0.33

-0.24

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Shares used in computing basic net income per share (in thousands)

19

18

19

18

18

19

18

18

18

-18,519

18

18

18,557

18,522

18,446

18,373

18,295

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

46,721

46

Loss from continuing operations (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.08

-0.13

Income from discontinued operations (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0.00

0.00

Basic and diluted net loss per share (in dollars per share)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-0.08

-0.13

Shares used in computing diluted net income per share

19

19

19

19

19

18

18

18

18

-18,519

18

18

18,557

18,522

18,446

18,373

18,295

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

46,721

46

Service
Revenue

0

-

0

0

0

-

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total cost of revenue

40,601

46,714

51,477

55,307

57,083

57,396

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Software and Other
Revenue

0

-

0

0

0

-

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total cost of revenue

126

151

174

199

207

208

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-