| Mar'20 | Dec'19 | Sep'19 | Jun'19 | Mar'19 | Dec'18 | Sep'18 | Jun'18 | Mar'18 | Dec'17 | Sep'17 | Jun'17 | Mar'17 | Dec'16 | Sep'16 | Jun'16 | Mar'16 | Dec'15 | Sep'15 | Jun'15 | Mar'15 | Dec'14 | Sep'14 | Jun'14 | Mar'14 | Dec'13 | Sep'13 | Jun'13 | Mar'13 | Dec'12 | Sep'12 | Jun'12 | Mar'12 | Dec'11 | Sep'11 | Jun'11 | Mar'11 | Dec'10 | Sep'10 | Jun'10 | Mar'10 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Operating activities | ||||||||||||||||||||||||||||||||||||||||
Net income (loss) | ||||||||||||||||||||||||||||||||||||||||
158,000 | -20,000 | 14,000 | 22,000 | 27,000 | 30,000 | -59,000 | -64,000 | -72,000 | -67,000 | 65,000 | 101,000 | 169,000 | 125,000 | 18,000 | 47,000 | -282,000 | -214,000 | -47,000 | -31,000 | 330,000 | 367,000 | 361,000 | 365,000 | 377,000 | 377,000 | 377,000 | 383,000 | 387,000 | 419,000 | 405,000 | 388,000 | 379,000 | 353,000 | 340,000 | 328,000 | 299,000 | 301,000 | 0 | 0 | 0 |
Adjustments to reconcile net income (loss) to net cash provided by operating activities: | ||||||||||||||||||||||||||||||||||||||||
Depreciation and amortization | ||||||||||||||||||||||||||||||||||||||||
155,000 | 150,000 | 148,000 | 143,000 | 133,000 | 130,000 | 130,000 | 132,000 | 136,000 | 138,000 | 134,000 | 133,000 | 130,000 | 128,000 | 138,000 | 151,000 | 162,000 | 170,000 | 170,000 | 169,000 | 170,000 | 169,000 | 166,000 | 161,000 | 154,000 | 147,000 | 142,000 | 135,000 | 130,000 | 126,000 | 121,000 | 126,000 | 111,000 | 102,000 | 91,000 | 69,000 | 67,000 | 60,000 | 0 | 0 | 0 |
Stock-based compensation expense | ||||||||||||||||||||||||||||||||||||||||
89,000 | 83,000 | 74,000 | 67,000 | 61,000 | 65,000 | 67,000 | 68,000 | 71,000 | 68,000 | 64,000 | 64,000 | 57,000 | 62,000 | 62,000 | 59,000 | 60,000 | 56,000 | 57,000 | 55,000 | 55,000 | 50,000 | 46,000 | 47,000 | 48,000 | 49,000 | 51,000 | 49,000 | 45,000 | 43,000 | 41,000 | 39,000 | 37,000 | 35,000 | 33,000 | 32,000 | 30,000 | 26,000 | 0 | 0 | 0 |
Excess tax benefit from stock-based compensation | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 2,000 | 0 | 1,000 | 1,000 | 2,000 | 2,000 | 4,000 | 5,000 | 7,000 | 11,000 | 17,000 | 23,000 | 37,000 | 37,000 | 29,000 | 28,000 | 14,000 | 17,000 | 17,000 | 12,000 | 10,000 | 0 | 0 | 0 |
Deferred income taxes | ||||||||||||||||||||||||||||||||||||||||
-154,000 | -3,000 | -6,000 | -12,000 | -11,000 | -18,000 | -23,000 | -20,000 | -31,000 | -34,000 | -16,000 | -8,000 | -1,000 | -3,000 | -38,000 | -36,000 | -43,000 | -39,000 | 5,000 | -8,000 | -3,000 | -2,000 | -6,000 | 0 | 7,000 | 18,000 | 56,000 | 61,000 | 70,000 | 77,000 | 68,000 | 82,000 | 78,000 | 71,000 | 56,000 | 41,000 | 38,000 | 41,000 | 0 | 0 | 0 |
Gain on investments | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | -9,000 | -34,000 | -34,000 | -33,000 | -25,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - |
Impairment of goodwill, acquired intangibles and other assets | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 0 | - | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Changes in assets and liabilities: | ||||||||||||||||||||||||||||||||||||||||
Receivables | ||||||||||||||||||||||||||||||||||||||||
3,000 | -190,000 | -44,000 | 8,000 | -26,000 | 34,000 | 6,000 | 13,000 | 29,000 | 6,000 | -60,000 | -110,000 | -80,000 | -40,000 | -29,000 | -14,000 | -30,000 | -1,000 | -36,000 | -42,000 | -27,000 | -101,000 | -27,000 | 35,000 | 93,000 | 46,000 | 19,000 | 7,000 | 2,000 | 165,000 | 73,000 | 79,000 | 27,000 | 65,000 | 3,000 | 7,000 | 110,000 | 15,000 | 0 | 0 | 0 |
Inventories | ||||||||||||||||||||||||||||||||||||||||
-24,000 | 3,000 | -9,000 | 7,000 | 9,000 | -2,000 | 1,000 | -13,000 | 4,000 | -3,000 | 1,000 | 5,000 | -13,000 | -14,000 | -7,000 | -8,000 | 12,000 | 11,000 | 8,000 | -4,000 | 0 | -18,000 | -22,000 | -20,000 | -23,000 | 9,000 | 26,000 | 35,000 | 11,000 | -14,000 | -24,000 | -24,000 | -11,000 | -3,000 | 0 | 12,000 | 9,000 | 18,000 | 0 | 0 | 0 |
Current payables and accrued expenses | ||||||||||||||||||||||||||||||||||||||||
-25,000 | -153,000 | -40,000 | -16,000 | -36,000 | 108,000 | 4,000 | -6,000 | 29,000 | 12,000 | 25,000 | 8,000 | -17,000 | 11,000 | 3,000 | 10,000 | -37,000 | -8,000 | -38,000 | -53,000 | -13,000 | -23,000 | 13,000 | 11,000 | 27,000 | -63,000 | -4,000 | 55,000 | 61,000 | 105,000 | 51,000 | 36,000 | 34,000 | 28,000 | 16,000 | 22,000 | 27,000 | 9,000 | 0 | 0 | 0 |
Deferred revenue | ||||||||||||||||||||||||||||||||||||||||
-70,000 | -62,000 | -11,000 | 10,000 | 65,000 | 115,000 | 124,000 | 147,000 | 94,000 | 115,000 | 6,000 | -5,000 | 6,000 | 1,000 | 4,000 | 14,000 | 44,000 | 24,000 | -2,000 | -7,000 | -17,000 | -28,000 | 1,000 | 16,000 | 34,000 | 9,000 | 18,000 | 16,000 | 10,000 | 42,000 | 7,000 | 22,000 | 48,000 | 45,000 | 56,000 | 53,000 | 51,000 | 10,000 | 0 | 0 | 0 |
Other assets and liabilities | ||||||||||||||||||||||||||||||||||||||||
65,000 | 34,000 | 31,000 | 21,000 | 27,000 | 34,000 | -44,000 | -48,000 | -66,000 | -95,000 | -18,000 | -10,000 | -9,000 | 10,000 | 7,000 | -7,000 | -8,000 | -3,000 | -4,000 | -6,000 | -10,000 | -21,000 | 16,000 | 7,000 | -5,000 | -10,000 | 13,000 | 26,000 | 41,000 | 49,000 | 30,000 | 37,000 | 16,000 | 17,000 | 9,000 | -17,000 | 0 | -9,000 | 0 | 0 | 0 |
Net cash provided by operating activities | ||||||||||||||||||||||||||||||||||||||||
109,000 | 148,000 | 201,000 | 178,000 | 229,000 | 364,000 | 280,000 | 305,000 | 260,000 | 324,000 | 353,000 | 406,000 | 444,000 | 446,000 | 425,000 | 448,000 | 429,000 | 401,000 | 467,000 | 501,000 | 559,000 | 680,000 | 646,000 | 608,000 | 610,000 | 510,000 | 571,000 | 614,000 | 626,000 | 575,000 | 577,000 | 572,000 | 599,000 | 513,000 | 535,000 | 498,000 | 381,000 | 413,000 | 0 | 0 | 0 |
Investing activities | ||||||||||||||||||||||||||||||||||||||||
Expenditures for property and equipment | ||||||||||||||||||||||||||||||||||||||||
49,000 | 54,000 | 104,000 | 122,000 | 142,000 | 153,000 | 111,000 | 106,000 | 88,000 | 78,000 | 80,000 | 66,000 | 61,000 | 53,000 | 41,000 | 40,000 | 43,000 | 52,000 | 60,000 | 62,000 | 59,000 | 54,000 | 53,000 | 50,000 | 62,000 | 60,000 | 62,000 | 67,000 | 65,000 | 67,000 | 60,000 | 51,000 | 46,000 | 42,000 | 40,000 | 39,000 | 36,000 | 34,000 | 0 | 0 | 0 |
Additions to capitalized software | ||||||||||||||||||||||||||||||||||||||||
6,000 | 5,000 | 5,000 | 5,000 | 6,000 | 7,000 | 7,000 | 9,000 | 9,000 | 9,000 | 18,000 | 33,000 | 49,000 | 65,000 | 71,000 | 74,000 | 71,000 | 68,000 | 69,000 | 68,000 | 69,000 | 75,000 | 79,000 | 81,000 | 82,000 | 78,000 | 77,000 | 77,000 | 80,000 | 81,000 | 72,000 | 68,000 | 67,000 | 68,000 | 68,000 | 60,000 | 53,000 | 49,000 | 0 | 0 | 0 |
Business acquisitions and other investing activities, net | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Net cash used in investing activities | ||||||||||||||||||||||||||||||||||||||||
-55,000 | -59,000 | -112,000 | -130,000 | -151,000 | -163,000 | -121,000 | -118,000 | -118,000 | -108,000 | -114,000 | -35,000 | -24,000 | -35,000 | -23,000 | -59,000 | -49,000 | -52,000 | -89,000 | -178,000 | -193,000 | -198,000 | -178,000 | -135,000 | -184,000 | -174,000 | -213,000 | -219,000 | -419,000 | -422,000 | -371,000 | -360,000 | -336,000 | -832,000 | -831,000 | -848,000 | -650,000 | -145,000 | 0 | 0 | 0 |
Financing activities | ||||||||||||||||||||||||||||||||||||||||
Repayments of credit-facility borrowings | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | 240,000 | 420,000 | 420,000 | 420,000 | 180,000 | 0 | 0 | 80,000 | 180,000 | 180,000 | 180,000 | 100,000 | 220,000 | 220,000 | 220,000 | 220,000 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Proceeds from credit facility borrowings | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 |
Repurchases of common stock | ||||||||||||||||||||||||||||||||||||||||
317,000 | 300,000 | 333,000 | 318,000 | 296,000 | 300,000 | 206,000 | 357,000 | 368,000 | 351,000 | 364,000 | 182,000 | 78,000 | 82,000 | 185,000 | 400,000 | 435,000 | 657,000 | 810,000 | 675,000 | 734,000 | 551,000 | 477,000 | 382,000 | 375,000 | 382,000 | 425,000 | 424,000 | 370,000 | 277,000 | 0 | 0 | 0 | - | - | - | - | 88,000 | 0 | 0 | 0 |
Proceeds from long-term borrowings | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 600,000 | 600,000 | 600,000 | 600,000 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | 600,000 | 0 | 0 | 0 | - | - | - | - |
Repayments of long-term borrowings | ||||||||||||||||||||||||||||||||||||||||
25,000 | 19,000 | 12,000 | 6,000 | 25,000 | 40,000 | 47,000 | 55,000 | 37,000 | 30,000 | 31,000 | 30,000 | 31,000 | 30,000 | 22,000 | 15,000 | 7,000 | 247,000 | 254,000 | 262,000 | 269,000 | 26,000 | 23,000 | 18,000 | 15,000 | 15,000 | 14,000 | 15,000 | 15,000 | 11,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - |
Payments of finance leases | ||||||||||||||||||||||||||||||||||||||||
39,000 | 33,000 | 22,000 | 14,000 | 8,000 | 5,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Excess tax benefit from stock-based compensation | ||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 2,000 | 0 | 1,000 | 1,000 | 2,000 | 2,000 | 4,000 | 5,000 | 7,000 | 11,000 | 17,000 | 23,000 | 37,000 | 37,000 | 29,000 | 28,000 | 14,000 | 17,000 | 17,000 | 12,000 | 10,000 | 0 | 0 | 0 |
Other financing activities, net | ||||||||||||||||||||||||||||||||||||||||
11,000 | 44,000 | 48,000 | 49,000 | 54,000 | 31,000 | 35,000 | 38,000 | 35,000 | 32,000 | 22,000 | 23,000 | 28,000 | 30,000 | 28,000 | 23,000 | 21,000 | 18,000 | 27,000 | 29,000 | 28,000 | 29,000 | 25,000 | 27,000 | 28,000 | 28,000 | 30,000 | 34,000 | 38,000 | 55,000 | 54,000 | 45,000 | 41,000 | 25,000 | 29,000 | 35,000 | 34,000 | 31,000 | 0 | 0 | 0 |
Net cash used in financing activities | ||||||||||||||||||||||||||||||||||||||||
-370,000 | -308,000 | -319,000 | -289,000 | -275,000 | -554,000 | -399,000 | -374,000 | -370,000 | -109,000 | -193,000 | -189,000 | -161,000 | -262,000 | -287,000 | -390,000 | -339,000 | -324,000 | -327,000 | -307,000 | -374,000 | -326,000 | -473,000 | -369,000 | -357,000 | -362,000 | -398,000 | -388,000 | -324,000 | -196,000 | 12,000 | -56,000 | -58,000 | 212,000 | 251,000 | 297,000 | 329,000 | -47,000 | 0 | 0 | 0 |
Effect of exchange rate changes on cash, cash equivalents and restricted cash | ||||||||||||||||||||||||||||||||||||||||
-12,000 | -1,000 | -9,000 | -5,000 | -19,000 | -20,000 | -17,000 | -15,000 | 4,000 | 8,000 | -9,000 | -6,000 | -12,000 | -14,000 | -1,000 | -11,000 | -5,000 | -20,000 | -25,000 | -29,000 | -33,000 | -17,000 | -9,000 | 4,000 | 0 | -8,000 | -7,000 | -2,000 | -8,000 | 0 | 0 | -17,000 | -5,000 | -4,000 | -5,000 | 11,000 | 6,000 | 1,000 | 0 | 0 | 0 |
(Decrease) increase in cash, cash equivalents and restricted cash | ||||||||||||||||||||||||||||||||||||||||
-328,000 | -220,000 | -239,000 | -246,000 | -216,000 | -373,000 | -257,000 | -202,000 | -224,000 | 115,000 | 37,000 | 176,000 | 247,000 | 135,000 | 114,000 | -12,000 | 36,000 | 5,000 | 26,000 | -13,000 | -41,000 | 139,000 | -14,000 | 108,000 | 69,000 | -34,000 | -47,000 | 5,000 | -125,000 | -43,000 | 218,000 | 139,000 | 200,000 | -111,000 | -50,000 | -42,000 | 66,000 | 222,000 | 0 | 0 | 0 |
Supplemental cash flow disclosure: | ||||||||||||||||||||||||||||||||||||||||
Assets acquired under operating lease | ||||||||||||||||||||||||||||||||||||||||
6,000 | 6,000 | 5,000 | 4,000 | 3,000 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Non-cash investing and financing activities: | ||||||||||||||||||||||||||||||||||||||||
Assets acquired under finance lease | ||||||||||||||||||||||||||||||||||||||||
0 | - | 0 | 0 | 0 | - | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |