Ttec holdings, inc. (TTEC)
CashFlow / Yearly
Dec'19Dec'18Dec'17Dec'16Dec'15Dec'14Dec'13Dec'12Dec'11Dec'10Dec'09Dec'08
Cash flows from operating activities
Net income

84,734

39,755

10,812

37,435

65,885

77,417

71,471

73,923

78,275

53,538

75,566

77,335

Adjustment to reconcile net income to net cash provided by operating activities:
Depreciation and amortization

69,086

69,179

64,507

68,675

63,808

56,538

46,064

41,166

44,889

50,218

56,991

59,166

Amortization of contract acquisition costs

1,002

3,015

1,678

659

900

856

1,160

1,017

1,680

5,267

3,450

2,384

Amortization of debt issuance costs

1,083

992

745

753

712

705

659

808

589

672

596

0

Imputed interest expense and fair value adjustments to contingent consideration

2,339

10,217

51

-4,523

716

-6,233

3,301

904

544

132

90

-

Provision for credit losses

1,711

3,679

458

1,164

1,465

633

695

368

363

600

1,412

1,990

(Gain) loss on disposal of assets

-189

-111

-3,694

44

166

-141

0

-305

415

617

-1,603

305

Gain on sale of business

0

0

908

0

0

-

-

-

-

-

-

-

Impairment losses

3,735

1,452

5,322

32,050

8,100

373

1,205

2,958

230

1,958

4,587

2,018

Impairment of equity investment

0

15,632

0

0

-

-

-

-

-

-

-

-

Gain (adjustment) on bargain purchase of a business

0

685

0

0

-

-

-

-

-

-

-

-

Non-cash loss on assets held for sale reclassified to assets held and used

0

1,616

0

2,700

-

-

-

-

-

-

-

-

Non-cash loss on assets held-for-sale

-

-

-

2,600

0

0

-

-

-

-

-

-

Deferred income taxes

-1,376

-7,975

16,777

-1,583

9,317

9,514

6,892

2,354

1,658

-3,030

6,066

752

Excess tax benefit from equity-based awards

1,231

635

2,192

601

662

1,399

1,343

462

6,491

1,783

484

1,485

Equity-based compensation expense

12,814

12,145

11,852

9,773

11,304

11,307

13,234

13,376

15,856

13,372

11,640

10,312

(Gain) loss on foreign currency derivatives

140

-1,524

681

-1,710

1,469

1,548

-234

-414

-1,073

128

192

-1,942

Loss on deconsolidation of subsidiary, net of cash of zero, zero and $897, respectively

-

-

-

-

-

-

2,758

0

0

-

-

-

Gain on Newgen legal settlement, net of tax

-

-

-

-

-

-

-

-

-

3,542

0

0

Changes in assets and liabilities, net of acquisitions:
Accounts receivable

-29,608

-29,985

59,284

7,858

19,867

41,005

-7,291

-400

5,789

87

-27,258

-17,668

Prepaids and other assets

-27,413

30,438

19,266

92

5,379

5,300

5,374

25,664

-3,578

-17,664

8,651

-8,658

Accounts payable and accrued expenses

97,268

11,713

18,968

-19,141

16,189

-8,115

-2,549

-16,301

-16,502

19,683

-19,142

-14,259

Deferred revenue and other liabilities

-90,246

7,063

60,619

-11,847

-12,855

206

-7,718

11,354

-5,739

-19,462

-118

-5,610

Net cash provided by operating activities

237,989

168,345

113,152

111,830

137,998

94,090

137,979

106,920

113,799

134,455

160,672

160,566

Cash flows from investing activities
Proceeds from grant for property, plant and equipment

-

-

-

-

-

-

-

110

357

0

785

-4,276

Proceeds from sale of long-live assets

382

34

39

114

202

135

0

450

2,034

0

0

-

Purchases of property, plant and equipment

60,776

43,450

51,958

50,832

66,595

67,641

50,364

40,653

38,667

26,800

24,973

65,988

Proceeds from sale of business

0

0

636

0

0

-

-

-

-

-

-

-

Investments in non-marketable equity investments

0

2,119

1,384

3,179

9,000

0

0

-

-

-

-

-

Payment of contract acquisition costs

-

-

-

-

-

-

-

-

1,758

0

3,900

0

Settlement of foreign currency contracts for net investment hedging

-

-

-

-

-

-

-

-

-

-

1,727

0

Purchases of foreign currency option contracts

-

-

-

-

-

-

-

-

-

-

-

416

Investment in deconsolidated subsidiary

-

-

-

-

-

-

-

-

-

3,600

0

0

Deposit on pending acquisition

-

-

-

-

-

-

-

-

3,026

0

0

-

Acquisitions, net of cash acquired of $3,123 and zero, respectively

102,457

2,027

116,320

46,460

1,776

24,416

9,166

40,839

45,871

12,798

0

0

Net cash used in investing activities

-162,851

-47,562

-168,987

-100,357

-77,169

-91,922

-59,530

-80,932

-86,931

-43,198

-29,815

-62,128

Cash flows from financing activities
Proceeds from line of credit

1,152,750

2,162,400

2,293,587

2,093,500

2,262,350

2,077,400

1,533,550

1,179,850

678,200

1,257,100

920,960

1,147,730

Payments on line of credit

1,144,750

2,224,400

2,166,887

1,976,200

2,262,350

2,077,400

1,541,550

1,135,850

614,200

1,257,100

1,001,760

1,132,330

Proceeds from other debt

-

-

-

-

-

-

3,709

8,014

0

0

-

-

Payments on other debt

11,855

5,989

6,041

3,222

3,222

4,504

5,789

4,900

2,099

3,749

-

-

Payments of contingent consideration and hold back payments to acquisitions

5,902

1,349

1,409

9,467

11,883

8,547

0

-

-

-

-

-

Dividends paid to shareholders

28,739

25,346

21,531

18,262

17,423

0

0

-

-

-

-

-

Payments to noncontrolling interest

4,950

2,925

3,645

4,317

4,593

5,962

4,455

2,205

3,548

4,140

3,690

2,148

Capital contribution from noncontrolling interest

3,362

0

0

-

-

-

-

-

-

-

-

-

Payments on capital lease obligations and equipment financing

-

-

-

-

-

-

-

-

-

-

2,332

1,359

Purchase of mandatorily redeemable noncontrolling interest

-

-

-

4,105

0

0

-

-

-

-

-

-

Proceeds from exercise of stock options

0

208

2,150

371

825

443

862

1,374

14,762

2,792

6,159

2,933

Tax payments related to issuance of restricted stock units

5,471

4,643

5,397

3,933

4,248

-

-

-

-

-

-

-

Excess tax benefit from equity-based awards

-

-

-

601

662

1,399

1,343

462

6,491

1,783

484

309

Payments of debt issuance costs

1,819

35

918

1,888

35

0

1,800

467

22

2,288

0

1,109

Purchase of treasury stock

0

0

18,328

74,683

17,231

57,074

56,532

81,243

63,693

80,295

34,766

89,580

Net cash (used in) provided by financing activities

-47,374

-102,079

71,581

-1,605

-57,148

-74,245

-70,662

-34,965

15,891

-85,897

-114,945

-75,554

Effect of exchange rate changes on cash, cash equivalents and restricted cash

-410

-14,904

3,427

-14,908

-20,693

-8,624

-14,255

17,091

-5,773

4,601

5,570

-26,181

Increase (decrease) in cash, cash equivalents and restricted cash

27,354

3,800

19,173

-5,040

-17,012

-80,701

-6,468

8,114

36,986

9,961

21,482

-3,297

Supplemental disclosures
Cash paid for interest

13,108

17,456

11,727

6,976

6,052

5,404

4,220

4,412

4,013

2,217

2,775

4,098

Cash paid for income taxes

36,316

39,984

18,813

19,741

15,178

14,545

16,757

16,388

24,336

15,593

24,543

21,196

Non-cash investing and financing activities
Acquisition of long lived assets through finance leases

3,731

15,018

9,836

584

10,492

696

0

-

-

-

-

-

Acquisition of equipment through increase in accounts payable, net

881

339

97

-681

386

4,170

2,762

0

0

-

-

-

Purchases of equipment through financing arrangements

-

-

-

-

-

-

-

6,100

0

186

3,971

-

Landlord incentives credited to deferred rent

-

-

-

-

-

-

1,016

1,723

0

810

165

0

Contract acquisition costs credited to accounts receivable

-

-

-

-

1,055

471

1,000

0

0

-

-

-

Grant income credited to property, plant and equipment

-

-

-

-

-

-

-

-

110

0

745

792

Recognition of asset retirement obligations

-

-

-

-

-

-

-

-

278

406

183

0

Acquisition of equipment through installment purchase agreements

-

-

-

-

-

-

-

-

-

-

-

0