Ttec holdings, inc. (TTEC)
CashFlow / Quarterly
Mar'20Dec'19Sep'19Jun'19Mar'19Dec'18Sep'18Jun'18Mar'18Dec'17Sep'17Jun'17Mar'17Dec'16Sep'16Jun'16Mar'16Dec'15Sep'15Jun'15Mar'15Dec'14Sep'14Jun'14Mar'14Dec'13Sep'13Jun'13Mar'13Dec'12Sep'12Jun'12Mar'12Dec'11Sep'11Jun'11Mar'11Dec'10Sep'10Jun'10Mar'10
Cash flows from operating activities
Net income

24,685

30,665

19,979

13,614

20,476

20,782

6,744

6,297

5,932

-40,724

15,575

15,794

20,167

339

12,649

12,542

11,905

17,919

12,438

15,493

20,035

23,295

14,689

18,130

21,303

20,977

19,169

12,722

18,603

21,138

29,720

6,248

16,817

17,245

26,435

23,224

11,371

5,384

19,788

14,324

14,042

Adjustment to reconcile net income to net cash provided by operating activities:
Depreciation and amortization

18,872

18,634

16,659

17,050

16,743

17,127

17,317

16,811

17,924

17,234

16,515

16,258

14,500

16,914

16,811

17,221

17,729

17,279

15,486

15,680

15,363

15,386

13,893

14,089

13,170

12,783

11,463

11,263

10,555

10,126

10,695

10,229

10,116

10,061

11,807

11,423

11,598

12,096

12,452

12,946

12,724

Amortization of contract acquisition costs

130

251

263

235

253

1,832

425

396

362

405

464

403

406

160

165

165

169

146

217

256

281

116

83

299

358

407

247

251

255

254

255

252

256

232

439

374

635

461

2,109

1,769

928

Amortization of debt issuance costs

183

174

174

179

556

248

250

247

247

224

180

170

171

171

170

177

235

178

178

178

178

178

178

179

170

171

169

144

175

277

184

194

153

154

145

62

228

225

447

-149

149

Imputed interest expense and fair value adjustments to contingent consideration

3,220

2,132

762

-1,919

1,364

2,013

3,076

3,117

2,011

12

8

11

20

-203

-4,515

50

145

-70

909

-332

209

-2,558

35

-3,910

200

2,368

263

324

346

304

227

309

64

-105

118

335

196

-

-

-

-

Provision for credit losses

162

-

-

-

-

3,196

226

133

124

78

67

252

61

622

318

6

218

501

558

353

53

162

252

106

113

283

-66

402

76

-122

442

8

40

62

301

208

-208

-42

-1

339

304

(Gain) loss on disposal of assets

-14

-7

-148

-27

-7

-86

10

-17

-18

-3,609

-73

11

-23

-21

24

31

10

48

49

34

35

-

-

0

0

-94

-12

-1

107

-125

-43

-27

-110

64

-345

696

0

135

271

162

49

Impairment losses

696

166

0

2,063

1,506

332

0

0

1,120

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

161

997

1,800

0

0

0

230

952

327

679

0

Impairment of equity investment

-

-

-

-

-

0

0

0

15,632

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Gain (adjustment) on bargain purchase of a business

-

-

-

-

-

0

0

0

685

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Deferred income taxes

4,589

-22

1,370

-366

-2,358

-2,699

-2,949

-1,355

-972

8,622

2,254

6,819

-918

-6,951

-529

814

5,083

4,937

4,721

1,138

-1,479

-3,537

8,016

4,045

990

1,425

2,770

-1,278

3,975

220

10,231

-6,875

-1,222

-3,924

-2,494

2,715

5,361

-5,787

4,321

-3,128

1,564

Excess tax benefit from equity-based awards

195

-11

685

237

320

-73

434

47

227

222

1,267

419

284

62

18

325

196

242

11

0

409

313

36

262

788

269

28

246

800

-543

-131

674

462

1,215

2,177

1,033

2,066

1,783

0

0

0

Equity-based compensation expense

2,919

3,114

3,200

3,300

3,200

2,845

3,100

2,591

3,609

3,494

3,522

2,795

2,041

2,495

2,694

1,825

2,759

2,735

3,291

2,588

2,690

2,276

3,150

2,721

3,160

3,392

3,265

3,386

3,191

3,066

3,465

3,457

3,388

4,293

3,848

3,955

3,760

3,396

3,381

3,407

3,188

(Gain) loss on foreign currency derivatives

-485

-15

-77

190

42

-865

-510

576

-725

1,510

-254

-1,780

1,205

2,939

-4,587

-4,114

4,052

6,289

-2,220

-2,513

-87

3,304

-4,711

2,321

634

-309

-2,693

2,335

433

-988

-389

664

299

-107

-435

-566

35

-866

1,322

-268

-60

Changes in assets and liabilities, net of acquisitions:
Accounts receivable

-11,611

7,097

-9,017

-9,108

-18,580

47,201

-11,488

-24,501

-41,197

72,744

13,209

1,941

-28,610

31,638

165

-23,616

-329

24,589

4,469

-34,012

24,821

16,826

14,941

1,146

8,092

-6,582

-3,513

7,816

-5,012

691

4

1,936

-3,031

-20,543

32,240

5,719

-11,627

24,548

-10,417

972

-15,016

Prepaids and other assets

-19,219

-5,988

-8,322

-7,234

-5,869

-9,314

39,715

2,374

-2,337

-7,548

4,158

15,469

7,187

-12,560

-1,892

5,019

9,525

-1,460

7,629

1,059

-1,849

-10,818

15,487

2,249

-1,618

-5,867

12,285

-8,674

7,630

-5,229

18,914

4,153

7,826

-12,517

2,622

5,931

386

1,218

-16,918

3,555

-5,519

Accounts payable and accrued expenses

-933

13,282

21,216

37,154

25,616

-3,064

24,720

-12,663

2,720

-13,629

5,316

16,825

10,456

-9,794

10,076

-9,165

-10,258

4,332

-1,425

20,865

-7,583

9,715

5,135

-12,148

-10,817

11,471

131

5,248

-19,399

-605

-29,149

28,979

-15,526

11,800

-10,352

5,715

-23,665

30,812

-18,955

-1,416

9,242

Deferred revenue and other liabilities

-23,492

-15,476

-17,300

-46,015

-11,455

-3,137

36,646

-1,759

-24,687

46,553

1,887

4,108

8,071

-7,151

780

-3,731

-1,745

-1,449

1,150

-9,958

-2,598

-3,739

10,599

560

-7,214

-4,493

5,086

-986

-7,325

2,657

6,878

-2,405

4,224

2,591

-2,467

-11,825

5,962

-6,252

-808

-1,147

-11,255

Net cash provided by operating activities

62,165

53,592

63,131

41,303

79,963

2,236

61,403

37,319

67,387

-36,491

24,188

50,523

74,932

992

55,793

42,259

12,786

21,834

30,651

81,693

3,820

32,183

30,277

18,093

13,537

61,366

36,402

33,717

6,494

43,509

14,754

33,993

14,664

74,297

-8,479

23,373

24,608

14,499

45,321

23,203

51,432

Cash flows from investing activities
Proceeds from grant for property, plant and equipment

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

0

110

-1,840

2,197

0

0

-

-

-

-

Proceeds from sale of long-live assets

15

27

28

312

15

13

13

4

4

8

9

9

13

21

30

62

1

-

-

-

-

0

0

0

135

0

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Purchases of property, plant and equipment

16,813

16,338

16,010

15,228

13,200

11,609

14,958

9,375

7,508

8,026

14,343

17,554

12,035

11,969

11,120

12,794

14,949

17,411

19,679

16,467

13,038

15,407

17,751

19,388

15,095

18,532

18,172

9,555

4,105

7,394

15,781

10,994

6,484

17,501

8,804

8,492

3,870

9,409

5,075

5,708

6,608

Payments for contract acquisition costs

-

-

-

-

-

-

-

-

-

-

-

-

1,021

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Investments in non-marketable equity investments

-

-

-

-

-

0

0

0

2,119

0

0

231

1,153

-

-

-

-

0

0

0

9,000

-

-

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Acquisitions, net of cash acquired of $3,123 and zero, respectively

5,243

-

-

-

-

0

25

1,542

460

-

-

-

-

46,060

0

200

200

0

1

1,673

102

513

15,171

572

8,160

210

7,304

1,652

0

36,030

0

182

4,627

84

1,903

43,884

0

-

-

-

-

Net cash used in investing activities

-22,041

-118,768

-15,982

-14,916

-13,185

-11,596

-14,970

-10,913

-10,083

-42,733

-15,979

-96,079

-14,196

-61,187

-11,090

-12,932

-15,148

-17,325

-19,680

-18,024

-22,140

-15,920

-32,922

-19,960

-23,120

-18,742

-25,476

-11,207

-4,105

-43,424

-15,556

-10,951

-11,001

-21,437

-11,576

-50,048

-3,870

-22,207

-8,675

-5,708

-6,608

Cash flows from financing activities
Proceeds from line of credit

523,200

405,950

206,600

286,600

253,600

588,900

479,700

463,000

630,800

721,750

420,137

614,800

536,900

508,700

398,300

605,000

581,500

564,850

512,300

611,400

573,800

537,300

538,600

368,600

632,900

419,500

432,500

314,600

366,950

322,200

341,700

267,400

248,550

121,400

150,700

147,200

258,900

511,400

255,000

275,550

215,150

Payments on line of credit

113,200

314,950

235,600

300,600

293,600

579,400

496,200

476,500

672,300

632,750

422,137

539,800

572,200

420,400

404,300

603,000

548,500

579,850

512,300

622,400

547,800

-

-

-

632,900

437,500

424,500

319,600

359,950

302,200

331,700

274,400

227,550

187,700

138,400

108,700

179,400

511,400

255,000

275,550

215,150

Proceeds from other debt

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

0

3,709

0

1,193

0

6,821

0

0

0

0

-

-

-

-

Payments on other debt

2,400

2,488

2,351

2,518

4,498

1,376

1,772

1,278

1,563

1,540

1,476

1,810

1,215

916

1,092

664

550

666

836

942

778

735

642

1,602

1,525

1,496

1,632

1,323

1,338

2,117

1,393

735

655

453

558

551

537

-

-

-

-

Payments of contingent consideration and hold back payments to acquisitions

-

0

0

365

5,537

564

0

386

399

-

-

-

-

0

0

1,839

7,628

0

0

10,883

1,000

0

0

6,358

2,189

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Dividends paid to shareholders

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

8,713

0

0

8,710

-

-

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Payments to noncontrolling interest

2,091

1,350

1,350

1,350

900

900

900

180

945

900

945

855

945

1,080

1,035

1,302

900

1,036

900

1,667

990

1,124

1,125

2,723

990

1,035

1,035

1,276

1,109

765

720

0

720

765

924

869

990

1,125

945

810

1,260

Capital contribution from noncontrolling interest

-

0

0

2,032

1,330

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Payments of purchase price payables

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

-

-

-

-

-

-

-

-

-

-

-

-

Payments on capital lease obligations and equipment financing

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,256

960

951

Proceeds from exercise of stock options

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

365

6

366

27

198

234

129

1

301

12

6

0

317

539

239

365

428

342

6,234

4,855

1,923

1,750

1,675

243

60

814

Tax payments related to issuance of restricted stock units

1,810

58

2,190

1,450

1,773

25

2,331

565

1,722

460

3,061

1,189

687

241

1,673

3,267

-1,248

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Excess tax benefit from equity-based awards

-

-

-

-

-

-

-

-

-

-

-

-

-

62

18

325

196

242

11

0

409

313

36

262

788

269

28

246

800

-543

-131

674

462

1,215

2,177

1,033

2,066

1,640

15

20

108

Payments of debt issuance costs

35

0

0

90

1,729

-

-

-

-

-

-

-

-

0

5

0

1,883

-

-

-

-

-

-

-

-

-

-

-

-

35

0

13

419

0

0

0

22

2,288

0

0

0

Purchase of treasury stock

-

-

-

-

-

-

-

-

-

0

0

6,670

11,658

17,404

21,168

27,381

8,730

629

4,348

6,339

5,915

9,793

10,232

16,583

20,466

4,905

20,626

21,151

9,850

26,032

14,479

18,076

22,656

5,326

14,619

9,919

33,829

31,976

11,014

17,737

19,568

Net cash (used in) provided by financing activities

403,664

72,229

-34,891

-31,605

-53,107

-6,297

-21,295

-28,358

-46,129

73,023

-7,756

56,119

-49,805

59,381

-30,954

-42,295

12,263

-29,684

-6,046

-30,668

9,250

-26,210

3,038

-26,703

-24,370

-25,161

-15,333

-29,919

-249

-9,253

-5,165

-24,722

4,175

-65,395

3,231

30,117

47,938

-32,656

-12,957

-19,427

-20,857

Effect of exchange rate changes on cash, cash equivalents and restricted cash

-7,374

2,741

-3,390

708

-469

15

-2,519

-8,382

-4,018

1,796

479

872

280

-5,230

-7,771

-7,124

5,217

-691

-12,597

-4,873

-2,532

-349

-10,559

5,971

-3,687

-4,349

-1,313

-12,519

3,926

3,276

5,766

-503

8,552

-903

-7,653

1,137

1,646

598

3,978

-482

507

Increase (decrease) in cash, cash equivalents and restricted cash

436,414

9,794

8,868

-4,510

13,202

-15,642

22,619

-10,334

7,157

-4,405

932

11,435

11,211

-6,044

5,978

-20,092

15,118

-25,866

-7,672

28,128

-11,602

-10,296

-10,166

-22,599

-37,640

13,114

-5,720

-19,928

6,066

-5,892

-201

-2,183

16,390

-13,438

-24,477

4,579

70,322

-39,766

27,667

-2,414

24,474

Supplemental disclosures
Cash paid for interest

2,864

3,207

3,057

3,484

3,360

3,779

5,084

4,392

4,201

3,589

3,281

2,730

2,127

2,000

1,821

1,528

1,627

1,412

1,947

1,353

1,340

1,366

1,368

1,688

982

949

1,045

1,178

1,048

1,244

1,462

833

873

1,105

882

976

1,050

703

349

363

802

Cash paid for income taxes

3,248

11,240

5,631

16,969

2,476

9,896

9,875

16,070

4,143

7,456

5,452

5,455

450

2,986

3,050

6,046

7,659

4,254

3,163

4,958

2,803

4,005

3,054

4,652

2,834

4,428

3,416

7,162

1,751

3,175

4,667

6,659

1,887

7,626

1,835

3,015

11,860

3,677

5,955

4,764

1,197

Non-cash investing and financing activities
Acquisition of long lived assets through finance leases

837

559

1,854

-2,299

3,617

3,536

3,943

3,491

4,048

8,905

57

340

534

-1,833

-250

1,665

1,002

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Acquisition of equipment through increase in accounts payable, net

-3,511

1,374

-714

-1,559

1,780

-717

808

620

-372

-308

1,679

-2,635

1,361

-139

-831

1,546

-1,257

-5,062

8,073

-921

-1,704

1,226

1,524

479

941

-1,041

3,803

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Purchases of equipment through financing arrangements

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

-110

110

-

-

-

-

Landlord incentives credited to deferred rent

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

1,119

0

604

0

0

0

0

-

-

-

-

Contract acquisition costs credited to accounts receivable

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

200

-

-

-

-

-

-

-

1,000

-

-

-

0

-

-

-

-

-

-

-

-

-

-

-

-

Recognition of asset retirement obligations

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

278

-

-

-

-

Acquisition of equipment through installment purchase agreements

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

186