Ttec holdings, inc. (TTEC)
Income statement / Yearly
Dec'19Dec'18Dec'17Dec'16Dec'15Dec'14Dec'13Dec'12Dec'11Dec'10Dec'09Dec'08
Revenue.

1,643,704

1,509,171

1,477,365

1,275,258

1,286,755

1,241,781

1,193,157

1,162,981

1,179,388

1,094,906

1,167,915

1,400,147

Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)

1,242,887

1,157,927

1,110,068

941,592

928,247

886,492

846,631

834,803

848,362

789,697

820,517

1,024,451

Selling, general and administrative

202,540

182,428

182,314

175,797

194,606

198,553

193,423

182,634

188,802

165,812

180,039

199,495

Depreciation and amortization

69,086

69,179

64,507

68,675

63,808

56,538

46,064

41,166

44,889

50,218

56,991

59,166

Restructuring charges, net

1,747

6,131

14,665

4,392

1,814

3,350

4,435

22,875

3,651

13,476

5,072

6,059

Impairment losses

3,735

1,452

5,322

32,050

8,100

373

1,205

2,958

230

1,958

4,587

2,018

Total operating expenses

1,519,995

1,417,117

1,376,876

1,222,506

1,196,575

1,145,306

1,091,758

1,084,436

1,085,934

1,021,161

1,067,206

1,291,189

Income from operations

123,709

92,054

100,489

52,752

90,180

96,475

101,399

78,545

93,454

73,745

100,709

108,958

Other income (expense)
Interest income

1,913

4,476

2,841

1,234

1,090

1,769

2,560

2,978

3,064

2,129

2,634

4,816

Interest expense

19,113

28,674

13,734

7,943

7,538

6,946

7,513

6,696

5,118

3,161

3,158

6,738

Deconsolidation, Gain (Loss), Amount

-

-

-

-

-

-

-3,655

0

0

-

-

-

Other income (expense), net

3,902

-11,618

1,869

6,855

2,157

9,161

-722

-965

154

9,256

2,858

-2,432

Loss on assets held-for-sale

-

-

-

-

-

0

-

-

-

-

-

-

Non-cash loss on assets held-for-sale

-

-

2,578

2,600

0

-

-

-

-

-

-

-

Total other income (expense)

-13,298

-35,816

-11,602

-2,454

-4,291

3,984

-9,330

-4,683

-1,900

8,224

2,334

-4,354

Income before income taxes

110,411

56,238

88,887

50,298

85,889

100,459

92,069

73,862

91,554

81,969

103,043

104,604

Benefit from (provision for) income taxes

25,677

16,483

78,075

12,863

20,004

23,042

20,598

-61

13,279

28,431

27,477

27,269

Net income

84,734

39,755

10,812

37,435

65,885

77,417

71,471

73,923

78,275

53,538

75,566

77,335

Net income attributable to noncontrolling interest

7,570

3,938

3,556

3,757

4,219

5,124

4,083

3,908

4,101

3,664

3,812

3,588

Net income (loss) attributable to TTEC stockholders

77,164

35,817

7,256

33,678

61,666

72,293

67,388

70,015

74,174

49,874

71,754

73,747

Other comprehensive income (loss)
Foreign currency translation adjustments

6,816

-30,382

8,285

-21,055

-38,200

-23,120

-26,342

12,648

-12,596

8,080

18,231

-48,396

Derivative valuation, gross

16,990

11,526

27,931

-7,838

-15,768

-16,970

-29,465

25,266

-21,337

4,583

-

-

Derivative valuation, tax effect

4,530

4,058

11,284

-2,330

-7,228

-6,978

-11,554

9,855

-8,395

1,960

-

-

Other, net of tax

-786

308

105

721

-2,707

1,076

598

527

-655

-792

0

-17,161

Total other comprehensive income (loss)

18,490

-22,606

25,037

-25,842

-49,447

-32,036

-43,655

28,586

-26,193

9,911

-

-

Derivatives valuation, net of tax

-

-

-

-

-

-

-

-

-

-

25,647

-42,596

Other

-

-

-

-

-

-

-

-

-

-

-

100

Total comprehensive income (loss)

103,224

17,149

35,849

11,593

16,438

45,381

27,816

102,509

52,082

63,449

119,444

-13,557

Less: Comprehensive income attributable to noncontrolling interest

7,698

3,624

3,933

3,514

3,026

4,163

3,995

4,039

3,716

3,754

4,157

3,604

Comprehensive income (loss) attributable to TTEC stockholders

95,526

13,525

31,916

8,079

13,412

41,218

23,821

98,470

48,366

59,695

115,287

-

Weighted average shares outstanding
Basic

46,373

46,064

45,826

47,423

48,370

49,297

51,338

54,738

56,669

60,361

62,891

68,208

Diluted

46,758

46,385

46,382

47,736

49,011

50,102

52,244

55,540

57,963

61,792

64,238

69,578

Net income per share attributable to TTEC stockholders
Basic

1.66

0.78

0.16

0.71

1.27

1.47

1.31

1.28

1.31

0.83

1.14

1.08

Diluted

1.65

0.77

0.16

0.71

1.26

1.44

1.29

1.26

1.28

0.81

1.12

1.06