hD

Income Statement Summary

TTEC Holdings (TTEC) annual income statement covering fiscal 2020 through 2025, as reported to the SEC.

  • TTEC Holdings reported revenue. of $2.14B in fiscal 2025, down 3.2% from $2.21B in fiscal 2024.
  • Income from operations was -$117.14M, a smaller loss than the $173.52M in fiscal 2024. Operating margin was -5.5%.
  • Net income was -$192.47M, a smaller loss than the $320.96M in fiscal 2024. Net margin was -9%.
  • Diluted earnings per share was -$3.99, a smaller loss than the $6.74 in fiscal 2024.
  • Selling, General and Administrative Expense took 13.1% of revenue..

Revenue. has grown 1.9% a year on average since fiscal 2020, from $1.95B to $2.14B.

An income statement shows what a company sold and what it cost to run the business, ending with the profit left over.

Figures in USD thousands, except per share data
Dec'25Dec'24Dec'23Dec'22Dec'21Dec'20
Revenue.

2,136,899

2,207,587

2,462,817

2,443,707

2,273,062

1,949,248

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Revenue.

2,136,899

2,207,587

2,462,817

2,443,707

2,273,062

1,949,248

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Costs and Expenses [Abstract]
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization

1,670,687

1,735,865

1,932,877

1,856,518

1,704,109

1,452,719

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization

1,670,687

1,735,865

1,932,877

1,856,518

1,704,109

1,452,719

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Selling, General and Administrative Expense

280,333

293,042

290,873

287,433

239,994

203,902

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Selling, General and Administrative Expense

280,333

293,042

290,873

287,433

239,994

203,902

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Depreciation, Depletion and Amortization, Nonproduction

89,760

97,955

101,272

111,791

96,706

78,862

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Depreciation, Depletion and Amortization, Nonproduction

89,760

97,955

101,272

111,791

96,706

78,862

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Restructuring Charges

5,897

10,152

8,041

5,673

3,807

3,264

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Restructuring Charges

5,897

10,152

8,041

5,673

3,807

3,264

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Asset Impairment Charges

207,367

244,093

11,733

13,749

11,254

5,809

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Asset Impairment Charges

207,367

244,093

11,733

13,749

11,254

5,809

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total operating expenses

2,254,044

2,381,107

2,344,796

2,275,164

2,055,870

1,744,556

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total operating expenses

2,254,044

2,381,107

2,344,796

2,275,164

2,055,870

1,744,556

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Income from operations

-117,145

-173,520

118,021

168,543

217,192

204,692

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Income from operations

-117,145

-173,520

118,021

168,543

217,192

204,692

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Nonoperating Income (Expense) [Abstract]
Investment Income, Interest

9,368

2,732

5,150

1,811

761

1,656

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Investment Income, Interest

9,368

2,732

5,150

1,811

761

1,656

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Interest expense

71,706

84,315

78,321

36,067

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Interest expense

71,706

84,315

78,321

36,067

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Interest expense

-

-

-

-

12,384

17,489

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Interest expense

-

-

-

-

12,384

17,489

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Deconsolidation, Gain (Loss), Amount

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Deconsolidation, Gain (Loss), Amount

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other income (expense), net

9,246

18,586

-4,126

10,161

2,315

-18,591

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other income (expense), net

9,246

18,586

-4,126

10,161

2,315

-18,591

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Loss on assets held-for-sale

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Loss on assets held-for-sale

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Non-cash loss on assets held-for-sale

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Non-cash loss on assets held-for-sale

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total other income (expense)

-53,092

-62,997

-77,297

-24,095

-9,308

-34,424

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total other income (expense)

-53,092

-62,997

-77,297

-24,095

-9,308

-34,424

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Income before income taxes

-170,237

-236,517

40,724

144,448

207,884

170,268

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Income before income taxes

-170,237

-236,517

40,724

144,448

207,884

170,268

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Benefit from (provision for) income taxes

14,835

74,100

22,460

27,115

49,695

40,937

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Benefit from (provision for) income taxes

14,835

74,100

22,460

27,115

49,695

40,937

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Net income (loss)

-185,072

-310,617

18,264

117,333

158,189

129,331

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Net income (loss)

-185,072

-310,617

18,264

117,333

158,189

129,331

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Net income (loss) attributable to noncontrolling interest

7,394

10,348

9,836

14,093

17,219

10,683

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Net income (loss) attributable to noncontrolling interest

7,394

10,348

9,836

14,093

17,219

10,683

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Net income (loss) attributable to TTEC stockholders

-192,466

-320,965

8,428

103,200

141,000

118,600

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Net income (loss) attributable to TTEC stockholders

-192,466

-320,965

8,428

103,200

141,000

118,600

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest [Abstract]
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax

22,319

-30,841

30,783

-28,688

-17,551

29,537

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax

22,319

-30,841

30,783

-28,688

-17,551

29,537

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification, before Tax

3,709

-11,898

8,416

178

-11,452

5,717

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification, before Tax

3,709

-11,898

8,416

178

-11,452

5,717

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Derivative valuation, tax effect

-

-

2,190

49

-2,981

1,468

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Derivative valuation, tax effect

-

-

2,190

49

-2,981

1,468

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other, net of tax

-72

330

-391

183

-391

488

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other, net of tax

-72

330

-391

183

-391

488

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total other comprehensive income (loss)

25,956

-42,409

36,618

-28,376

-26,413

34,274

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total other comprehensive income (loss)

25,956

-42,409

36,618

-28,376

-26,413

34,274

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Derivatives valuation, net of tax

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Derivatives valuation, net of tax

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Other

-

-

-

-

-

-

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total comprehensive income (loss)

-159,116

-353,026

54,882

88,957

131,776

163,605

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Total comprehensive income (loss)

-159,116

-353,026

54,882

88,957

131,776

163,605

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Less: Comprehensive income attributable to noncontrolling interest

8,167

10,184

9,501

12,679

12,067

8,352

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Less: Comprehensive income attributable to noncontrolling interest

8,167

10,184

9,501

12,679

12,067

8,352

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Comprehensive income (loss) attributable to TTEC stockholders

-167,283

-363,210

45,381

76,278

119,709

155,253

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Comprehensive income (loss) attributable to TTEC stockholders

-167,283

-363,210

45,381

76,278

119,709

155,253

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Weighted Average Number of Shares Outstanding, Diluted [Abstract]
Weighted Average Number of Shares Outstanding, Basic

48,211

47,614

47,335

47,121

46,890

46,647

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Weighted Average Number of Shares Outstanding, Basic

48,211

47,614

47,335

47,121

46,890

46,647

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Weighted Average Number of Shares Outstanding, Diluted

48,211

47,614

47,419

47,335

47,386

46,993

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Weighted Average Number of Shares Outstanding, Diluted

48,211

47,614

47,419

47,335

47,386

46,993

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Net income (loss) per share attributable to TTEC stockholders
Basic

-3.99

-6.74

0.18

2.19

3.01

2.54

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Basic

-3.99

-6.74

0.18

2.19

3.01

2.54

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Diluted

-3.99

-6.74

0.18

2.18

2.97

2.52

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

Diluted

-3.99

-6.74

0.18

2.18

2.97

2.52

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx

xxxxx