Ttec holdings, inc. (TTEC)
Income statement / Quarterly
Mar'20Dec'19Sep'19Jun'19Mar'19Dec'18Sep'18Jun'18Mar'18Dec'17Sep'17Jun'17Mar'17Dec'16Sep'16Jun'16Mar'16Dec'15Sep'15Jun'15Mar'15Dec'14Sep'14Jun'14Mar'14Dec'13Sep'13Jun'13Mar'13Dec'12Sep'12Jun'12Mar'12Dec'11Sep'11Jun'11Mar'11Dec'10Sep'10Jun'10Mar'10
Revenue.

432,213

461,326

395,507

392,515

394,356

419,133

364,936

349,853

375,249

426,623

359,036

353,429

338,277

344,947

312,796

305,105

312,410

341,816

309,195

310,223

325,521

338,170

305,900

295,490

302,221

318,087

296,995

289,692

288,383

295,261

286,268

288,798

292,654

300,538

304,235

293,636

280,979

280,448

271,005

271,927

271,526

Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)

321,557

345,694

304,622

299,237

293,334

313,372

286,925

274,260

283,370

312,618

275,548

268,004

253,898

249,943

233,541

226,768

231,340

245,668

225,978

223,617

232,984

240,146

220,244

212,315

213,787

220,942

208,648

208,809

208,232

212,021

201,766

209,121

211,895

218,088

220,795

210,358

199,121

202,889

193,996

198,194

194,618

Selling, general and administrative

49,834

53,894

48,062

50,864

49,720

47,817

43,321

44,245

47,045

49,942

45,167

43,985

43,220

44,895

40,628

44,774

45,500

48,575

48,418

47,376

50,237

50,537

49,847

47,802

50,367

51,343

50,165

46,168

45,747

44,945

43,845

45,709

48,135

50,273

43,445

47,283

47,801

42,091

40,572

39,741

43,408

Depreciation and amortization

18,872

18,634

16,659

17,050

16,743

17,127

17,317

16,811

17,924

17,234

16,515

16,258

14,500

16,914

16,811

17,221

17,729

17,279

15,486

15,680

15,363

15,386

13,893

14,089

13,170

12,783

11,463

11,263

10,555

10,126

10,695

10,229

10,116

10,061

11,807

11,423

11,598

12,096

12,452

12,946

12,724

Restructuring charges, net

538

175

183

428

961

1,532

2,716

1,034

849

4,897

6,006

3,593

169

502

3,688

114

88

185

622

198

809

1,600

593

617

540

254

758

2,572

851

2,181

2,440

16,296

1,958

1,353

1,616

-57

739

7,124

3,579

1,304

1,469

Impairment losses

696

166

0

2,063

1,506

332

0

0

1,120

-

-

-

-

-

5,602

-

-

-

3,066

-

-

-

-

-

-

-

0

1,205

-

0

161

997

1,800

0

0

0

230

952

327

679

0

Total operating expenses

391,497

418,563

369,526

369,642

362,264

380,180

350,279

336,350

350,308

390,013

343,236

331,840

311,787

338,702

300,270

288,877

294,657

316,741

293,570

286,871

299,393

308,042

284,577

274,823

277,864

285,322

271,034

270,017

265,385

269,273

258,907

282,352

273,904

279,775

277,663

269,007

259,489

265,152

250,926

252,864

252,219

Income from operations

40,716

42,763

25,981

22,873

32,092

38,953

14,657

13,503

24,941

36,610

15,800

21,589

26,490

6,245

12,526

16,228

17,753

25,075

15,625

23,352

26,128

30,128

21,323

20,667

24,357

32,765

25,961

19,675

22,998

25,988

27,361

6,446

18,750

20,763

26,572

24,629

21,490

15,296

20,079

19,063

19,307

Other income (expense)
Interest income

364

622

522

429

340

536

1,401

1,471

1,068

821

899

695

426

408

397

263

166

213

196

364

317

224

542

492

511

378

938

575

669

743

780

695

760

782

896

720

666

498

571

486

574

Interest expense

9,592

5,576

4,041

4,208

5,288

6,040

8,410

7,765

6,459

5,035

3,469

2,912

2,318

2,185

2,041

1,753

1,964

1,827

2,337

1,676

1,698

1,749

1,646

1,861

1,690

1,946

1,799

1,903

1,865

1,886

2,129

1,583

1,098

1,304

1,143

1,291

1,380

949

696

699

817

Deconsolidation, Gain (Loss), Amount

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

-3,655

-

-

0

0

-

-

-

-

-

-

-

-

-

Other income (expense), net

3,396

-1,474

2,713

1,865

798

-832

989

-259

-11,516

-

4,416

1,197

-

14,343

-6,254

-756

-478

1,024

146

1,294

-307

3,663

248

4,249

1,001

-2,225

427

1,884

-808

-738

97

-582

258

801

-386

-705

444

1,259

7,420

545

32

Loss on assets held-for-sale

-

-

-

-

-

-

-

-

-

-

-

-

-960

-

5,300

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Non-cash loss on assets held-for-sale

-

-

-

-

-

-

-

-

-

-

-

3,178

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total other income (expense)

-5,832

-6,428

-806

-1,914

-4,150

-6,336

-6,020

-6,553

-16,907

-8,318

1,846

-4,198

-932

290

-690

-734

-1,320

-590

-1,995

-18

-1,688

2,138

-856

2,880

-178

-3,793

-434

-3,099

-2,004

-1,881

-1,252

-1,470

-80

279

-633

-1,276

-270

808

7,295

332

-211

Income before income taxes

34,884

36,335

25,175

20,959

27,942

32,617

8,637

6,950

8,034

28,292

17,646

17,391

25,558

6,535

11,836

15,494

16,433

24,485

13,630

23,334

24,440

32,266

20,467

23,547

24,179

28,972

25,527

16,576

20,994

24,107

26,109

4,976

18,670

21,042

25,939

23,353

21,220

16,104

27,374

19,395

19,096

Benefit from (provision for) income taxes

10,199

5,670

5,196

7,345

7,466

11,835

1,893

653

2,102

69,016

2,071

1,597

5,391

6,196

-813

2,952

4,528

6,566

1,192

7,841

4,405

8,971

5,778

5,417

2,876

7,995

6,358

3,854

2,391

2,969

-3,611

-1,272

1,853

3,797

-496

129

9,849

10,720

7,586

5,071

5,054

Net income

24,685

30,665

19,979

13,614

20,476

20,782

6,744

6,297

5,932

-40,724

15,575

15,794

20,167

339

12,649

12,542

11,905

17,919

12,438

15,493

20,035

23,295

14,689

18,130

21,303

20,977

19,169

12,722

18,603

21,138

29,720

6,248

16,817

17,245

26,435

23,224

11,371

5,384

19,788

14,324

14,042

Net income attributable to noncontrolling interest

3,151

2,402

1,878

1,816

1,474

449

1,369

779

1,341

728

806

1,100

922

953

1,198

926

680

916

1,243

797

1,263

1,329

1,442

1,268

1,085

1,508

1,526

407

642

756

1,291

925

936

1,132

1,064

1,007

898

869

1,118

922

755

Net income (loss) attributable to TTEC stockholders

21,534

28,263

18,101

11,798

19,002

20,333

5,375

5,518

4,591

-41,452

14,769

14,694

19,245

-614

11,451

11,616

11,225

17,003

11,195

14,696

18,772

21,966

13,247

16,862

20,218

19,469

17,643

12,315

17,961

20,382

28,429

5,323

15,881

16,113

25,371

22,217

10,473

4,515

18,670

13,402

13,287

Other comprehensive income (loss)
Foreign currency translation adjustments

-29,814

9,574

-9,138

4,749

1,631

-2,243

-2,255

-20,285

-5,599

-129

-1,153

3,339

6,228

-12,986

-8,541

-9,484

9,956

1,142

-21,997

-6,062

-11,283

-11,747

-16,660

7,010

-1,723

-8,151

-1,708

-19,617

3,134

2,069

7,358

-5,530

8,751

-2,910

-16,612

1,835

5,091

-

-

-

-

Derivative valuation, gross

-10,549

5,473

1,255

6,082

4,180

4,847

7,463

-2,019

1,235

3,218

3,221

7,517

13,975

-5,443

-6,009

-5,965

9,579

1,965

-11,426

-4,662

-1,645

-11,925

-18,908

17,780

-3,917

-7,614

-1,440

-23,801

3,390

3,616

7,260

2,719

11,671

-3,753

-7,104

-8,193

-2,287

-

-

-

-

Derivative valuation, tax effect

-2,746

1,428

353

1,630

1,119

1,314

2,015

-513

1,242

1,167

1,288

3,038

5,791

-1,605

-2,462

-2,363

4,100

1,038

-4,928

-1,845

-1,493

-4,696

-7,675

6,775

-1,382

-2,934

-412

-9,418

1,210

1,375

2,906

1,000

4,574

-1,225

-3,270

-3,070

-830

-

-

-

-

Other, net of tax

127

-840

37

-38

55

-9

103

106

108

-281

127

130

129

-481

802

225

175

-569

223

234

-2,595

272

248

280

276

147

152

137

162

-378

298

262

345

-989

113

111

110

-

-

-

-

Total other comprehensive income (loss)

-37,490

12,779

-8,199

9,163

4,747

1,281

3,296

-21,685

-5,498

1,641

907

7,948

14,541

-17,305

-11,286

-12,861

15,610

1,500

-28,272

-8,645

-14,030

-18,704

-27,645

18,295

-3,982

-12,684

-2,584

-33,863

5,476

3,932

12,010

-3,549

16,193

-6,427

-20,333

-3,177

3,744

-

-

-

-

Total comprehensive income (loss)

-12,805

43,444

11,780

22,777

25,223

22,063

10,040

-15,388

434

-39,083

16,482

23,742

34,708

-16,966

1,363

-319

27,515

19,419

-15,834

6,848

6,005

4,591

-12,956

36,425

17,321

8,293

16,585

-21,141

24,079

25,070

41,730

2,699

33,010

10,818

6,102

20,047

15,115

-

-

-

-

Less: Comprehensive income attributable to noncontrolling interest

1,700

2,715

1,693

1,787

1,503

353

1,313

516

1,442

780

899

1,240

1,014

780

1,202

792

740

583

906

731

806

951

1,053

1,167

992

1,524

1,642

277

552

774

1,357

960

948

1,112

697

956

951

-

-

-

-

Comprehensive income (loss) attributable to TTEC stockholders

-14,505

40,729

10,087

20,990

23,720

21,710

8,727

-15,904

-1,008

-39,863

15,583

22,502

33,694

-17,746

161

-1,111

26,775

18,836

-16,740

6,117

5,199

3,640

-14,009

35,258

16,329

6,769

14,943

-21,418

23,527

24,296

40,373

1,739

32,062

9,706

5,405

19,091

14,164

-

-

-

-

Weighted average shares outstanding
Basic

46,498

46,487

46,481

46,318

46,203

46,193

46,172

46,016

45,871

45,854

45,838

45,662

45,950

46,370

47,081

47,873

48,368

48,440

48,345

48,325

48,370

48,699

49,093

49,351

50,045

50,412

50,732

51,861

52,347

53,241

54,093

55,125

56,493

56,297

56,476

56,713

57,190

181,513

59,808

61

61

Diluted

46,813

46,831

46,768

46,684

46,590

46,390

46,316

46,401

46,452

46,696

46,367

46,150

46,315

46,662

47,315

48,221

48,746

48,886

48,936

49,064

49,158

49,384

49,940

50,111

50,973

51,453

51,678

52,628

53,217

54,125

54,905

55,712

57,418

57,333

57,748

57,974

58,797

186,014

61,028

62

63

Net income per share attributable to TTEC stockholders
Basic

0.46

0.61

0.39

0.25

0.41

0.44

0.12

0.12

0.10

-0.90

0.32

0.32

0.42

0.00

0.24

0.24

0.23

0.35

0.23

0.30

0.39

0.46

0.27

0.34

0.40

0.38

0.35

0.24

0.34

0.37

0.53

0.10

0.28

0.29

0.45

0.39

0.18

0.09

0.31

0.22

0.21

Diluted

0.46

0.60

0.39

0.25

0.41

0.44

0.12

0.12

0.10

-0.90

0.32

0.32

0.42

0.00

0.24

0.24

0.23

0.35

0.23

0.30

0.38

0.43

0.27

0.34

0.40

0.38

0.34

0.23

0.34

0.36

0.52

0.10

0.28

0.28

0.44

0.38

0.18

0.07

0.31

0.22

0.21

Dividends declared per share outstanding

0.34

-

0.32

0.00

0.30

-

0.28

0.00

0.27

-

0.25

0.00

0.22

-

0.20

0.00

0.18

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-