Ttec holdings, inc. (TTEC)
Income statement / TTM
Mar'20Dec'19Sep'19Jun'19Mar'19Dec'18Sep'18Jun'18Mar'18Dec'17Sep'17Jun'17Mar'17Dec'16Sep'16Jun'16Mar'16Dec'15Sep'15Jun'15Mar'15Dec'14Sep'14Jun'14Mar'14Dec'13Sep'13Jun'13Mar'13Dec'12Sep'12Jun'12Mar'12Dec'11Sep'11Jun'11Mar'11Dec'10Sep'10Jun'10Mar'10
Revenue.

1,681,561

1,643,704

1,601,511

1,570,940

1,528,278

1,509,171

1,516,661

1,510,761

1,514,337

1,477,365

1,395,689

1,349,449

1,301,125

1,275,258

1,272,127

1,268,526

1,273,644

1,286,755

1,283,109

1,279,814

1,265,081

1,241,781

1,221,698

1,212,793

1,206,995

1,193,157

1,170,331

1,159,604

1,158,710

1,162,981

1,168,258

1,186,225

1,191,063

1,179,388

1,159,298

1,126,068

1,104,359

1,094,906

0

0

0

Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)

1,271,110

1,242,887

1,210,565

1,192,868

1,167,891

1,157,927

1,157,173

1,145,796

1,139,540

1,110,068

1,047,393

1,005,386

964,150

941,592

937,317

929,754

926,603

928,247

922,725

916,991

905,689

886,492

867,288

855,692

852,186

846,631

837,710

830,828

831,140

834,803

840,870

859,899

861,136

848,362

833,163

806,364

794,200

789,697

0

0

0

Selling, general and administrative

202,654

202,540

196,463

191,722

185,103

182,428

184,553

186,399

186,139

182,314

177,267

172,728

173,517

175,797

179,477

187,267

189,869

194,606

196,568

197,997

198,423

198,553

199,359

199,677

198,043

193,423

187,025

180,705

180,246

182,634

187,962

187,562

189,136

188,802

180,620

177,747

170,205

165,812

0

0

0

Depreciation and amortization

71,215

69,086

67,579

68,237

67,998

69,179

69,286

68,484

67,931

64,507

64,187

64,483

65,446

68,675

69,040

67,715

66,174

63,808

61,915

60,322

58,731

56,538

53,935

51,505

48,679

46,064

43,407

42,639

41,605

41,166

41,101

42,213

43,407

44,889

46,924

47,569

49,092

50,218

0

0

0

Restructuring charges, net

1,324

1,747

3,104

5,637

6,243

6,131

9,496

12,786

15,345

14,665

10,270

7,952

4,473

4,392

4,075

1,009

1,093

1,814

3,229

3,200

3,619

3,350

2,004

2,169

4,124

4,435

6,362

8,044

21,768

22,875

22,047

21,223

4,870

3,651

9,422

11,385

12,746

13,476

0

0

0

Impairment losses

2,925

3,735

3,901

3,901

1,838

1,452

0

0

0

-

-

-

-

-

0

-

-

-

0

-

-

-

-

-

-

-

0

0

-

2,958

2,958

2,797

1,800

230

1,182

1,509

2,188

1,958

0

0

0

Total operating expenses

1,549,228

1,519,995

1,481,612

1,462,365

1,429,073

1,417,117

1,426,950

1,419,907

1,415,397

1,376,876

1,325,565

1,282,599

1,239,636

1,222,506

1,200,545

1,193,845

1,191,839

1,196,575

1,187,876

1,178,883

1,166,835

1,145,306

1,122,586

1,109,043

1,104,237

1,091,758

1,075,709

1,063,582

1,075,917

1,084,436

1,094,938

1,113,694

1,100,349

1,085,934

1,071,311

1,044,574

1,028,431

1,021,161

0

0

0

Income from operations

132,333

123,709

119,899

108,575

99,205

92,054

89,711

90,854

98,940

100,489

70,124

66,850

61,489

52,752

71,582

74,681

81,805

90,180

95,233

100,931

98,246

96,475

99,112

103,750

102,758

101,399

94,622

96,022

82,793

78,545

73,320

72,531

90,714

93,454

87,987

81,494

75,928

73,745

0

0

0

Other income (expense)
Interest income

1,937

1,913

1,827

2,706

3,748

4,476

4,761

4,259

3,483

2,841

2,428

1,926

1,494

1,234

1,039

838

939

1,090

1,101

1,447

1,575

1,769

1,923

2,319

2,402

2,560

2,925

2,767

2,887

2,978

3,017

3,133

3,158

3,064

2,780

2,455

2,221

2,129

0

0

0

Interest expense

23,417

19,113

19,577

23,946

27,503

28,674

27,669

22,728

17,875

13,734

10,884

9,456

8,297

7,943

7,585

7,881

7,804

7,538

7,460

6,769

6,954

6,946

7,143

7,296

7,338

7,513

7,453

7,783

7,463

6,696

6,114

5,128

4,836

5,118

4,763

4,316

3,724

3,161

0

0

0

Deconsolidation, Gain (Loss), Amount

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

-

-

0

0

-

-

-

-

-

-

-

-

-

Other income (expense), net

6,500

3,902

4,544

2,820

696

-11,618

-6,370

-6,162

0

-

0

0

-

6,855

-6,464

-64

1,986

2,157

4,796

4,898

7,853

9,161

3,273

3,452

1,087

-722

765

435

-2,031

-965

574

91

-32

154

612

8,418

9,668

9,256

0

0

0

Loss on assets held-for-sale

-

-

-

-

-

-

-

-

-

-

-

-

0

-

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Non-cash loss on assets held-for-sale

-

-

-

-

-

-

-

-

-

-

-

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total other income (expense)

-14,980

-13,298

-13,206

-18,420

-23,059

-35,816

-37,798

-29,932

-27,577

-11,602

-2,994

-5,530

-2,066

-2,454

-3,334

-4,639

-3,923

-4,291

-1,563

-424

2,474

3,984

-1,947

-1,525

-7,504

-9,330

-7,418

-8,236

-6,607

-4,683

-2,523

-1,904

-1,710

-1,900

-1,371

6,557

8,165

8,224

0

0

0

Income before income taxes

117,353

110,411

106,693

90,155

76,146

56,238

51,913

60,922

71,363

88,887

67,130

61,320

59,423

50,298

68,248

70,042

77,882

85,889

93,670

100,507

100,720

100,459

97,165

102,225

95,254

92,069

87,204

87,786

76,186

73,862

70,797

70,627

89,004

91,554

86,616

88,051

84,093

81,969

0

0

0

Benefit from (provision for) income taxes

28,410

25,677

31,842

28,539

21,847

16,483

73,664

73,842

74,786

78,075

15,255

12,371

13,726

12,863

13,233

15,238

20,127

20,004

22,409

26,995

24,571

23,042

22,066

22,646

21,083

20,598

15,572

5,603

477

-61

767

3,882

5,283

13,279

20,202

28,284

33,226

28,431

0

0

0

Net income

88,943

84,734

74,851

61,616

54,299

39,755

-21,751

-12,920

-3,423

10,812

51,875

48,949

45,697

37,435

55,015

54,804

57,755

65,885

71,261

73,512

76,149

77,417

75,099

79,579

74,171

71,471

71,632

82,183

75,709

73,923

70,030

66,745

83,721

78,275

66,414

59,767

50,867

53,538

0

0

0

Net income attributable to noncontrolling interest

9,247

7,570

5,617

5,108

4,071

3,938

4,217

3,654

3,975

3,556

3,781

4,173

3,999

3,757

3,720

3,765

3,636

4,219

4,632

4,831

5,302

5,124

5,303

5,387

4,526

4,083

3,331

3,096

3,614

3,908

4,284

4,057

4,139

4,101

3,838

3,892

3,807

3,664

0

0

0

Net income (loss) attributable to TTEC stockholders

79,696

77,164

69,234

56,508

50,228

35,817

-25,968

-16,574

-7,398

7,256

48,094

44,776

41,698

33,678

51,295

51,039

54,119

61,666

66,629

68,681

70,847

72,293

69,796

74,192

69,645

67,388

68,301

79,087

72,095

70,015

65,746

62,688

79,582

74,174

62,576

55,875

47,060

49,874

0

0

0

Other comprehensive income (loss)
Foreign currency translation adjustments

-24,629

6,816

-5,001

1,882

-23,152

-30,382

-28,268

-27,166

-3,542

8,285

-4,572

-11,960

-24,783

-21,055

-6,927

-20,383

-16,961

-38,200

-51,089

-45,752

-32,680

-23,120

-19,524

-4,572

-31,199

-26,342

-16,122

-7,056

7,031

12,648

7,669

-16,301

-8,936

-12,596

0

0

0

-

-

-

-

Derivative valuation, gross

2,261

16,990

16,364

22,572

14,471

11,526

9,897

5,655

15,191

27,931

19,270

10,040

-3,442

-7,838

-430

-5,847

-4,544

-15,768

-29,658

-37,140

-14,698

-16,970

-12,659

4,809

-36,772

-29,465

-18,235

-9,535

16,985

25,266

17,897

3,533

-7,379

-21,337

0

0

0

-

-

-

-

Derivative valuation, tax effect

665

4,530

4,416

6,078

3,935

4,058

3,911

3,184

6,735

11,284

8,512

4,762

-639

-2,330

313

-2,153

-1,635

-7,228

-12,962

-15,709

-7,089

-6,978

-5,216

2,047

-14,146

-11,554

-7,245

-3,927

6,491

9,855

7,255

1,079

-2,991

-8,395

0

0

0

-

-

-

-

Other, net of tax

-714

-786

45

111

255

308

36

60

84

105

-95

580

675

721

633

54

63

-2,707

-1,866

-1,841

-1,795

1,076

951

855

712

598

73

219

344

527

-84

-269

-420

-655

0

0

0

-

-

-

-

Total other comprehensive income (loss)

-23,747

18,490

6,992

18,487

-12,361

-22,606

-22,246

-24,635

4,998

25,037

6,091

-6,102

-26,911

-25,842

-7,037

-24,023

-19,807

-49,447

-69,651

-69,024

-42,084

-32,036

-26,016

-955

-53,113

-43,655

-27,039

-12,445

17,869

28,586

18,227

-14,116

-13,744

-26,193

0

0

0

-

-

-

-

Total comprehensive income (loss)

65,196

103,224

81,843

80,103

41,938

17,149

-43,997

-37,555

1,575

35,849

57,966

42,847

18,786

11,593

47,978

30,781

37,948

16,438

1,610

4,488

34,065

45,381

49,083

78,624

21,058

27,816

44,593

69,738

93,578

102,509

88,257

52,629

69,977

52,082

0

0

0

-

-

-

-

Less: Comprehensive income attributable to noncontrolling interest

7,895

7,698

5,336

4,956

3,685

3,624

4,051

3,637

4,361

3,933

3,933

4,236

3,788

3,514

3,317

3,021

2,960

3,026

3,394

3,541

3,977

4,163

4,736

5,325

4,435

3,995

3,245

2,960

3,643

4,039

4,377

3,717

3,713

3,716

0

0

0

-

-

-

-

Comprehensive income (loss) attributable to TTEC stockholders

57,301

95,526

76,507

75,147

38,253

13,525

-48,048

-41,192

-2,786

31,916

54,033

38,611

14,998

8,079

44,661

27,760

34,988

13,412

-1,784

947

30,088

41,218

44,347

73,299

16,623

23,821

41,348

66,778

89,935

98,470

83,880

48,912

66,264

48,366

0

0

0

-

-

-

-

Weighted average shares outstanding
Basic

46,498

46,487

46,481

46,318

46,203

46,193

46,172

46,016

45,871

45,854

45,838

45,662

45,950

46,370

47,081

47,873

48,368

48,440

48,345

48,325

48,370

48,699

49,093

49,351

50,045

50,412

50,732

51,861

52,347

53,241

54,093

55,125

56,493

56,297

56,476

56,713

57,190

181,513

59,808

61

61

Diluted

46,813

46,831

46,768

46,684

46,590

46,390

46,316

46,401

46,452

46,696

46,367

46,150

46,315

46,662

47,315

48,221

48,746

48,886

48,936

49,064

49,158

49,384

49,940

50,111

50,973

51,453

51,678

52,628

53,217

54,125

54,905

55,712

57,418

57,333

57,748

57,974

58,797

186,014

61,028

62

63

Net income per share attributable to TTEC stockholders
Basic

0.46

0.61

0.39

0.25

0.41

0.44

0.12

0.12

0.10

-0.90

0.32

0.32

0.42

0.00

0.24

0.24

0.23

0.35

0.23

0.30

0.39

0.46

0.27

0.34

0.40

0.38

0.35

0.24

0.34

0.37

0.53

0.10

0.28

0.29

0.45

0.39

0.18

0.09

0.31

0.22

0.21

Diluted

0.46

0.60

0.39

0.25

0.41

0.44

0.12

0.12

0.10

-0.90

0.32

0.32

0.42

0.00

0.24

0.24

0.23

0.35

0.23

0.30

0.38

0.43

0.27

0.34

0.40

0.38

0.34

0.23

0.34

0.36

0.52

0.10

0.28

0.28

0.44

0.38

0.18

0.07

0.31

0.22

0.21

Dividends declared per share outstanding

0.34

-

0.32

0.00

0.30

-

0.28

0.00

0.27

-

0.25

0.00

0.22

-

0.20

0.00

0.18

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-