| Mar'20 | Dec'19 | Sep'19 | Jun'19 | Mar'19 | Dec'18 | Sep'18 | Jun'18 | Mar'18 | Dec'17 | Sep'17 | Jun'17 | Mar'17 | Dec'16 | Sep'16 | Jun'16 | Mar'16 | Dec'15 | Sep'15 | Jun'15 | Mar'15 | Dec'14 | Sep'14 | Jun'14 | Mar'14 | Dec'13 | Sep'13 | Jun'13 | Mar'13 | Dec'12 | Sep'12 | Jun'12 | Mar'12 | Dec'11 | Sep'11 | Jun'11 | Mar'11 | Dec'10 | Sep'10 | Jun'10 | Mar'10 | Dec'09 | Sep'09 | Jun'09 | Mar'09 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cash flows from operating activities | ||||||||||||||||||||||||||||||||||||||||||||
Net income | ||||||||||||||||||||||||||||||||||||||||||||
1,174,000 | 1,070,000 | 1,425,000 | 1,305,000 | 1,217,000 | 1,239,000 | 1,570,000 | 1,405,000 | 1,366,000 | 344,000 | 1,285,000 | 1,056,000 | 997,000 | 1,047,000 | 1,018,000 | 819,000 | 711,000 | 836,000 | 798,000 | 696,000 | 656,000 | 825,000 | 826,000 | 683,000 | 487,000 | 511,000 | 629,000 | 660,000 | 362,000 | 264,000 | 784,000 | 446,000 | 265,000 | 298,000 | 600,000 | 672,000 | 666,000 | 942,000 | 859,000 | 769,000 | 658,000 | 655,000 | 538,000 | 260,000 | 17,000 |
Adjustments to net income: | ||||||||||||||||||||||||||||||||||||||||||||
Depreciation | ||||||||||||||||||||||||||||||||||||||||||||
186,000 | 186,000 | 183,000 | 173,000 | 166,000 | 158,000 | 151,000 | 144,000 | 137,000 | 133,000 | 133,000 | 134,000 | 139,000 | 139,000 | 150,000 | 155,000 | 161,000 | 172,000 | 193,000 | 198,000 | 203,000 | 211,000 | 213,000 | 213,000 | 213,000 | 213,000 | 217,000 | 221,000 | 228,000 | 232,000 | 241,000 | 241,000 | 243,000 | 247,000 | 213,000 | 220,000 | 224,000 | 226,000 | 213,000 | 215,000 | 211,000 | 209,000 | 217,000 | 221,000 | 230,000 |
Amortization of acquisition-related intangibles | ||||||||||||||||||||||||||||||||||||||||||||
50,000 | 50,000 | 79,000 | 80,000 | 79,000 | 79,000 | 80,000 | 79,000 | 80,000 | 79,000 | 80,000 | 79,000 | 80,000 | 80,000 | 80,000 | 79,000 | 80,000 | 79,000 | 80,000 | 80,000 | 80,000 | 80,000 | 80,000 | 80,000 | 81,000 | 83,000 | 83,000 | 85,000 | 85,000 | 85,000 | 86,000 | 85,000 | 86,000 | 85,000 | 13,000 | 6,000 | 7,000 | 12,000 | 11,000 | 12,000 | 13,000 | 14,000 | 12,000 | 12,000 | 10,000 |
Amortization of capitalized software | ||||||||||||||||||||||||||||||||||||||||||||
14,000 | 14,000 | 13,000 | 14,000 | 13,000 | 12,000 | 12,000 | 10,000 | 12,000 | 12,000 | 12,000 | 12,000 | 11,000 | 8,000 | 7,000 | 8,000 | 8,000 | 10,000 | 12,000 | 13,000 | 13,000 | 14,000 | 15,000 | 14,000 | 16,000 | 147,000 | -112,000 | 15,000 | 32,000 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Stock compensation | ||||||||||||||||||||||||||||||||||||||||||||
63,000 | 41,000 | 48,000 | 67,000 | 61,000 | 42,000 | 46,000 | 74,000 | 70,000 | 45,000 | 54,000 | 75,000 | 68,000 | 48,000 | 56,000 | 76,000 | 72,000 | 58,000 | 66,000 | 84,000 | 78,000 | 60,000 | 62,000 | 77,000 | 78,000 | 66,000 | 71,000 | 75,000 | 75,000 | 64,000 | 66,000 | 64,000 | 69,000 | 66,000 | 93,000 | 53,000 | 57,000 | 47,000 | 47,000 | 49,000 | 47,000 | 43,000 | 46,000 | 47,000 | 50,000 |
Gains on sales of assets | ||||||||||||||||||||||||||||||||||||||||||||
0 | 0 | 0 | 21,000 | 2,000 | 3,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | 82,000 | 0 | 2,000 | 1,000 | 29,000 | 5,000 | 2,000 | 37,000 | 0 | 3,000 | 0 | 3,000 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - |
Deferred taxes | ||||||||||||||||||||||||||||||||||||||||||||
-34,000 | 50,000 | -4,000 | 31,000 | 4,000 | -23,000 | -52,000 | 1,000 | -31,000 | 159,000 | -2,000 | -54,000 | 9,000 | -42,000 | -125,000 | -59,000 | 24,000 | 51,000 | -50,000 | -57,000 | 1,000 | 23,000 | -27,000 | -57,000 | 0 | 52,000 | 12,000 | -40,000 | 26,000 | -6,000 | 119,000 | 21,000 | -4,000 | 64,000 | 6,000 | -46,000 | 31,000 | -143,000 | -27,000 | -7,000 | -11,000 | 66,000 | 71,000 | 6,000 | 3,000 |
Increase (decrease) from changes in: | ||||||||||||||||||||||||||||||||||||||||||||
Accounts receivable | ||||||||||||||||||||||||||||||||||||||||||||
242,000 | -268,000 | -77,000 | -21,000 | 233,000 | -378,000 | 34,000 | 97,000 | 176,000 | -299,000 | 106,000 | 132,000 | 68,000 | -166,000 | 98,000 | 76,000 | 100,000 | -318,000 | 47,000 | 40,000 | 154,000 | -223,000 | -42,000 | 165,000 | 149,000 | -318,000 | 30,000 | 160,000 | 112,000 | -381,000 | -18,000 | 151,000 | -63,000 | -236,000 | -22,000 | 102,000 | 44,000 | -237,000 | 29,000 | 690,000 | -251,000 | 884,000 | -186,000 | -116,000 | -218,000 |
Inventories | ||||||||||||||||||||||||||||||||||||||||||||
2,000 | -39,000 | -39,000 | -52,000 | -86,000 | 101,000 | 26,000 | 58,000 | 97,000 | 49,000 | -39,000 | 104,000 | 53,000 | -18,000 | -68,000 | 71,000 | 114,000 | -80,000 | -114,000 | 41,000 | 60,000 | 33,000 | 7,000 | 30,000 | -17,000 | 5,000 | 6,000 | 20,000 | -57,000 | -91,000 | -37,000 | 32,000 | 91,000 | -203,000 | -22,000 | 84,000 | 158,000 | 91,000 | 66,000 | 221,000 | -74,000 | -440,000 | -53,000 | 37,000 | 279,000 |
Prepaid expenses and other current assets | ||||||||||||||||||||||||||||||||||||||||||||
88,000 | 20,000 | -44,000 | -18,000 | -223,000 | -101,000 | -151,000 | -61,000 | -356,000 | -33,000 | -31,000 | -83,000 | 71,000 | 211,000 | -95,000 | 8,000 | -43,000 | -5,000 | -40,000 | 5,000 | -54,000 | 16,000 | -96,000 | -14,000 | 29,000 | 75,000 | -247,000 | 318,000 | -10,000 | -82,000 | -25,000 | -50,000 | -5,000 | 192,000 | -1,000 | 3,000 | 9,000 | -22,000 | -4,000 | 45,000 | -11,000 | -139,000 | 31,000 | -15,000 | 8,000 |
Accounts payable and accrued expenses | ||||||||||||||||||||||||||||||||||||||||||||
0 | -29,000 | 29,000 | -26,000 | -67,000 | -13,000 | 51,000 | 6,000 | -51,000 | 70,000 | 47,000 | 12,000 | -78,000 | 59,000 | 14,000 | 40,000 | -41,000 | 48,000 | -48,000 | -34,000 | -108,000 | 92,000 | -48,000 | -59,000 | -117,000 | 13,000 | -17,000 | -36,000 | -244,000 | 222,000 | -9,000 | -77,000 | -37,000 | -68,000 | 95,000 | 58,000 | -83,000 | -40,000 | 115,000 | 8,000 | -26,000 | -31,000 | 54,000 | 101,000 | -119,000 |
Accrued compensation | ||||||||||||||||||||||||||||||||||||||||||||
-353,000 | 100,000 | 129,000 | 129,000 | -373,000 | 105,000 | 137,000 | 123,000 | -372,000 | 82,000 | 140,000 | 131,000 | -356,000 | 62,000 | 149,000 | 147,000 | -322,000 | 44,000 | 132,000 | 125,000 | -294,000 | 38,000 | 127,000 | 113,000 | -189,000 | -19,000 | 96,000 | 95,000 | -154,000 | -41,000 | 95,000 | 75,000 | -211,000 | 65,000 | 59,000 | 80,000 | -281,000 | 343,000 | -130,000 | 96,000 | -63,000 | 5,000 | 28,000 | 26,000 | -97,000 |
Income taxes payable | ||||||||||||||||||||||||||||||||||||||||||||
147,000 | 7,000 | -93,000 | -13,000 | -94,000 | 147,000 | 22,000 | 120,000 | -131,000 | 694,000 | 10,000 | -385,000 | 149,000 | 180,000 | 47,000 | -25,000 | 131,000 | -10,000 | 99,000 | -225,000 | 147,000 | 9,000 | -42,000 | -128,000 | 80,000 | 107,000 | -173,000 | 115,000 | 29,000 | -52,000 | -141,000 | -103,000 | 67,000 | 4,000 | 14,000 | -240,000 | 137,000 | -201,000 | 302,000 | -311,000 | 191,000 | -4,000 | 94,000 | -52,000 | 49,000 |
Changes in funded status of retirement plans | ||||||||||||||||||||||||||||||||||||||||||||
27,000 | 3,000 | 17,000 | 2,000 | 7,000 | 10,000 | 12,000 | 29,000 | -15,000 | -15,000 | 31,000 | 19,000 | -14,000 | -129,000 | 24,000 | 14,000 | 18,000 | -88,000 | 24,000 | 22,000 | 19,000 | -131,000 | 32,000 | 19,000 | 22,000 | -54,000 | 134,000 | -23,000 | -29,000 | -139,000 | -6,000 | -79,000 | 26,000 | - | - | - | - | - | - | - | - | - | - | - | - |
Other | ||||||||||||||||||||||||||||||||||||||||||||
91,000 | 25,000 | -6,000 | 36,000 | -20,000 | -14,000 | 14,000 | 71,000 | 36,000 | -43,000 | 32,000 | 9,000 | 18,000 | -2,000 | 20,000 | -10,000 | 18,000 | -38,000 | 4,000 | -6,000 | 25,000 | -68,000 | -19,000 | -3,000 | 11,000 | 28,000 | 24,000 | 40,000 | 60,000 | 82,000 | -22,000 | 35,000 | -32,000 | 123,000 | -7,000 | -15,000 | 31,000 | 6,000 | -19,000 | -67,000 | 26,000 | 15,000 | -18,000 | 30,000 | 39,000 |
Cash flows from operating activities | ||||||||||||||||||||||||||||||||||||||||||||
851,000 | 1,754,000 | 1,992,000 | 1,796,000 | 1,107,000 | 2,145,000 | 2,106,000 | 1,826,000 | 1,112,000 | 1,929,000 | 1,722,000 | 917,000 | 795,000 | 1,387,000 | 1,465,000 | 1,109,000 | 653,000 | 1,559,000 | 1,409,000 | 820,000 | 609,000 | 1,434,000 | 1,383,000 | 775,000 | 462,000 | 1,199,000 | 1,150,000 | 675,000 | 360,000 | 1,085,000 | 1,205,000 | 675,000 | 449,000 | 971,000 | 1,140,000 | 629,000 | 516,000 | 1,230,000 | 1,318,000 | 562,000 | 710,000 | 1,001,000 | 834,000 | 557,000 | 251,000 |
Cash flows from investing activities | ||||||||||||||||||||||||||||||||||||||||||||
Capital expenditures | ||||||||||||||||||||||||||||||||||||||||||||
161,000 | 163,000 | 149,000 | 284,000 | 251,000 | 323,000 | 370,000 | 249,000 | 189,000 | 231,000 | 186,000 | 151,000 | 127,000 | 110,000 | 139,000 | 158,000 | 124,000 | 164,000 | 139,000 | 125,000 | 123,000 | 125,000 | 103,000 | 80,000 | 77,000 | 107,000 | 123,000 | 98,000 | 84,000 | 96,000 | 150,000 | 146,000 | 103,000 | 153,000 | 193,000 | 276,000 | 194,000 | 301,000 | 396,000 | 283,000 | 219,000 | 436,000 | 226,000 | 48,000 | 43,000 |
Proceeds from asset sales | ||||||||||||||||||||||||||||||||||||||||||||
0 | 0 | 0 | 28,000 | 2,000 | 9,000 | 0 | 0 | 0 | 0 | 0 | 0 | 40,000 | 0 | 0 | 0 | 0 | 100,000 | 0 | 9,000 | 1,000 | 96,000 | 6,000 | 3,000 | 37,000 | 0 | 3,000 | 0 | 18,000 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - |
Purchases of short-term investments | ||||||||||||||||||||||||||||||||||||||||||||
646,000 | 2,070,000 | 986,000 | 239,000 | 149,000 | 333,000 | 3,099,000 | 1,213,000 | 996,000 | 1,450,000 | 1,218,000 | 1,130,000 | 757,000 | 1,332,000 | 978,000 | 993,000 | 200,000 | 1,054,000 | 459,000 | 919,000 | 335,000 | 937,000 | 704,000 | 415,000 | 1,051,000 | 730,000 | 775,000 | 1,866,000 | 536,000 | 661,000 | 1,484,000 | 415,000 | 242,000 | 1,190,000 | 775,000 | 816,000 | 872,000 | 699,000 | 599,000 | 613,000 | 599,000 | 831,000 | 879,000 | 343,000 | 220,000 |
Proceeds from short-term investments | ||||||||||||||||||||||||||||||||||||||||||||
1,638,000 | 310,000 | 220,000 | 196,000 | 1,584,000 | 2,160,000 | 1,720,000 | 1,375,000 | 1,455,000 | 795,000 | 920,000 | 1,265,000 | 1,120,000 | 765,000 | 515,000 | 1,210,000 | 900,000 | 437,000 | 980,000 | 860,000 | 615,000 | 475,000 | 412,000 | 1,294,000 | 785,000 | 685,000 | 681,000 | 2,268,000 | 615,000 | 559,000 | 173,000 | 853,000 | 613,000 | 301,000 | 1,638,000 | 505,000 | 1,111,000 | 389,000 | 374,000 | 1,033,000 | 768,000 | 618,000 | 139,000 | 544,000 | 729,000 |
Redemptions and sales of long-term investments | ||||||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 22,000 | 67,000 | 1,000 | 2,000 | 16,000 | 43,000 | 3,000 |
Business acquisitions, net of cash acquired | ||||||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 51,000 | 104,000 |
Other | ||||||||||||||||||||||||||||||||||||||||||||
5,000 | -7,000 | -1,000 | -37,000 | 13,000 | 11,000 | 14,000 | -6,000 | 4,000 | 7,000 | 4,000 | -8,000 | 9,000 | 8,000 | 1,000 | -6,000 | 3,000 | -6,000 | -7,000 | -1,000 | 0 | 0 | -6,000 | 0 | -1,000 | -29,000 | -3,000 | -5,000 | -9,000 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Purchases of long-term investments | ||||||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 1,000 | - | 1,000 | 2,000 | 1,000 | 2,000 | 4,000 | 0 | 2,000 | 4,000 | 0 | 3,000 | 2,000 |
Proceeds from long-term investments | ||||||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 20,000 | 29,000 | 3,000 | - | 11,000 | 45,000 | 19,000 | - | - | - | - | - | - | - | - |
Cash flows from investing activities | ||||||||||||||||||||||||||||||||||||||||||||
826,000 | -1,921,000 | -914,000 | -258,000 | 1,173,000 | 1,505,000 | -1,768,000 | -81,000 | 266,000 | -898,000 | -488,000 | -8,000 | 267,000 | -685,000 | -603,000 | 65,000 | 573,000 | -675,000 | 389,000 | -174,000 | 158,000 | -491,000 | -383,000 | 802,000 | -305,000 | -123,000 | -211,000 | 309,000 | 22,000 | -189,000 | -1,441,000 | 321,000 | 270,000 | -997,000 | -4,696,000 | -542,000 | 63,000 | -548,000 | -662,000 | 204,000 | -51,000 | -651,000 | -950,000 | 142,000 | 363,000 |
Cash flows from financing activities | ||||||||||||||||||||||||||||||||||||||||||||
Proceeds from issuance of long-term debt | ||||||||||||||||||||||||||||||||||||||||||||
749,000 | 0 | 748,000 | 0 | 743,000 | 0 | 0 | 1,500,000 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | 0 | 0 | 0 | 498,000 | 0 | 0 | 986,000 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Repayment of debt | ||||||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | 0 | 0 | 375,000 | 250,000 | 0 | 0 | 1,000,000 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Repayment of debt and commercial paper borrowings | ||||||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 500,000 | 575,000 | 300,000 | 200,000 | 0 | 0 | 0 | - | - | - | - | - | - | - | - |
Dividends paid | ||||||||||||||||||||||||||||||||||||||||||||
841,000 | 841,000 | 721,000 | 722,000 | 724,000 | 736,000 | 602,000 | 606,000 | 611,000 | 611,000 | 495,000 | 498,000 | 500,000 | 499,000 | 382,000 | 382,000 | 383,000 | 386,000 | 348,000 | 354,000 | 356,000 | 356,000 | 319,000 | 323,000 | 325,000 | 326,000 | 308,000 | 309,000 | 232,000 | 235,000 | 194,000 | 195,000 | 195,000 | 193,000 | 148,000 | 150,000 | 153,000 | 153,000 | 143,000 | 147,000 | 149,000 | 149,000 | 138,000 | 139,000 | 141,000 |
Stock repurchases | ||||||||||||||||||||||||||||||||||||||||||||
1,641,000 | 489,000 | 456,000 | 863,000 | 1,152,000 | 2,009,000 | 1,200,000 | 1,018,000 | 873,000 | 706,000 | 650,000 | 650,000 | 550,000 | 475,000 | 500,000 | 527,000 | 630,000 | 627,000 | 790,000 | 654,000 | 670,000 | 698,000 | 670,000 | 743,000 | 720,000 | 734,000 | 734,000 | 721,000 | 679,000 | 600,000 | 600,000 | 300,000 | 300,000 | 300,000 | 450,000 | 452,000 | 771,000 | 600,000 | 600,000 | 750,000 | 504,000 | 352,000 | 251,000 | 250,000 | 101,000 |
Proceeds from common stock transactions | ||||||||||||||||||||||||||||||||||||||||||||
146,000 | 48,000 | 194,000 | 146,000 | 151,000 | 38,000 | 55,000 | 102,000 | 178,000 | 162,000 | 76,000 | 84,000 | 161,000 | 57,000 | 154,000 | 193,000 | 68,000 | 64,000 | 35,000 | 51,000 | 246,000 | 78,000 | 68,000 | 125,000 | 283,000 | 168,000 | 349,000 | 343,000 | 454,000 | 133,000 | 63,000 | 68,000 | 259,000 | 127,000 | 33,000 | 180,000 | 350,000 | 287,000 | 41,000 | 50,000 | 29,000 | 38,000 | 34,000 | 19,000 | 18,000 |
Excess tax benefit from share-based payments | ||||||||||||||||||||||||||||||||||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 4,000 | 8,000 | 56,000 | - | 11,000 | 15,000 | 49,000 | 8,000 | 9,000 | 11,000 | 52,000 | 12,000 | 3,000 | 5,000 | 18,000 | 3,000 | 1,000 | 8,000 | 19,000 | 10,000 | 1,000 | 2,000 | 0 | - | - | - | - |
Other | ||||||||||||||||||||||||||||||||||||||||||||
-9,000 | -7,000 | -13,000 | -6,000 | -16,000 | -7,000 | -8,000 | -21,000 | -11,000 | -10,000 | -9,000 | -8,000 | -4,000 | 0 | 0 | -3,000 | 0 | - | - | - | - | 1,000 | 0 | 0 | -4,000 | 0 | 0 | -7,000 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Cash flows from financing activities | ||||||||||||||||||||||||||||||||||||||||||||
-1,596,000 | -1,289,000 | -998,000 | -1,445,000 | -998,000 | -2,714,000 | -1,755,000 | -543,000 | -1,317,000 | -671,000 | -1,078,000 | -842,000 | -1,143,000 | -917,000 | -728,000 | -1,220,000 | -945,000 | -1,017,000 | -1,849,000 | -704,000 | -724,000 | -1,050,000 | -910,000 | -1,926,000 | -219,000 | -884,000 | -684,000 | -1,197,000 | -405,000 | -690,000 | 254,000 | -997,000 | -518,000 | -563,000 | 636,000 | 3,071,000 | -555,000 | -456,000 | -701,000 | -845,000 | -624,000 | -462,000 | -355,000 | -370,000 | -224,000 |
Net change in cash and cash equivalents | ||||||||||||||||||||||||||||||||||||||||||||
81,000 | -1,456,000 | 80,000 | 93,000 | 1,282,000 | 936,000 | -1,417,000 | 1,202,000 | 61,000 | 360,000 | 156,000 | 67,000 | -81,000 | -215,000 | 134,000 | -46,000 | 281,000 | -133,000 | -51,000 | -58,000 | 43,000 | -107,000 | 90,000 | -349,000 | -62,000 | 192,000 | 255,000 | -213,000 | -23,000 | 206,000 | 18,000 | -1,000 | 201,000 | -589,000 | -2,920,000 | 3,158,000 | 24,000 | 226,000 | -45,000 | -79,000 | 35,000 | -112,000 | -471,000 | 329,000 | 390,000 |