| Dec'19 | Dec'18 | Dec'17 | Dec'16 | Dec'15 | Dec'14 | Dec'13 | Dec'12 | Dec'11 | Dec'10 | Dec'09 | Dec'08 | Dec'07 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cash flows from operating activities | ||||||||||||
Net income | ||||||||||||
1,058,300 | 851,900 | -557,100 | 253,200 | 837,800 | 852,400 | 798,400 | 1,025,900 | 1,165,400 | 909,900 | 848,800 | 919,000 | 857,300 |
Adjustments to reconcile net income to net cash provided by operating activities: | ||||||||||||
Depreciation | ||||||||||||
79,600 | 76,900 | 77,100 | 74,200 | 67,700 | 66,600 | 64,200 | 61,700 | 61,000 | 61,500 | 55,900 | 61,700 | 49,100 |
Amortization | ||||||||||||
178,100 | 187,800 | 185,800 | 189,000 | 202,500 | 205,300 | 198,600 | 184,400 | 131,600 | 114,400 | 98,300 | 82,300 | 74,800 |
Goodwill impairment charge (Note 5) | ||||||||||||
0 | 0 | 464,000 | 0 | 0 | - | - | - | - | - | - | - | - |
Gain on divestitures of businesses, excluding transaction costs (Note 5) | ||||||||||||
532,100 | - | - | - | - | - | - | - | - | - | - | - | - |
Deferred income tax provision/(benefit) (Note 11) | ||||||||||||
-24,500 | -15,100 | 69,500 | -174,200 | -39,900 | -26,800 | -39,300 | -35,200 | 21,200 | 28,600 | -20,800 | 15,900 | 4,200 |
Stock compensation expense | ||||||||||||
- | - | - | - | - | - | - | - | - | - | 31,900 | 26,300 | 50,200 |
Gain on revaluation of equity interests (Note 4) | ||||||||||||
- | - | - | - | - | - | - | - | 49,900 | 0 | 0 | - | - |
Other non-cash items, net | ||||||||||||
-118,400 | -66,200 | -124,200 | -98,300 | -63,700 | -49,500 | -53,300 | -77,200 | -29,800 | -37,900 | -44,100 | 42,900 | 14,600 |
Increase/(decrease) in cash resulting from changes in: | ||||||||||||
Other assets | ||||||||||||
-7,500 | 31,000 | 62,500 | 71,400 | 107,400 | 31,100 | 55,400 | 27,800 | 27,700 | -28,100 | 31,400 | -6,900 | 16,200 |
Accounts payable and accrued liabilities | ||||||||||||
94,300 | -126,500 | -417,600 | 522,800 | 14,200 | -29,400 | 81,100 | 9,300 | -43,000 | 10,500 | 75,500 | 35,200 | 43,400 |
Income taxes payable | ||||||||||||
-36,800 | -193,100 | 850,400 | 190,900 | 47,100 | -39,300 | 3,400 | -79,900 | -62,300 | -159,200 | 138,300 | 91,200 | 15,300 |
Other liabilities | ||||||||||||
-28,200 | 4,200 | 8,200 | -40,900 | -14,600 | -1,300 | -15,700 | -30,300 | -51,200 | -37,300 | -22,500 | -27,500 | -21,600 |
Net cash provided by operating activities | ||||||||||||
914,600 | 821,300 | 742,000 | 1,041,900 | 1,071,100 | 1,045,900 | 1,088,600 | 1,185,300 | 1,174,900 | 994,400 | 1,218,100 | 1,253,900 | 1,103,500 |
Cash flows from investing activities | ||||||||||||
Payments for capitalized contract costs | ||||||||||||
46,600 | 150,300 | 74,800 | 107,300 | 122,800 | 73,100 | 119,300 | 174,900 | 96,700 | 35,000 | 27,300 | 82,800 | 80,900 |
Payments for internal use software | ||||||||||||
33,000 | 52,000 | 33,200 | 53,700 | 49,300 | 38,100 | 41,800 | 32,400 | 13,000 | 25,400 | 11,900 | 17,000 | 27,700 |
Purchases of property and equipment | ||||||||||||
48,100 | 136,700 | 69,100 | 68,800 | 94,400 | 67,800 | 80,200 | 60,900 | 52,800 | 53,300 | 59,700 | 53,900 | 83,500 |
Proceeds from divestitures of businesses, net of cash divested (Note 5) | ||||||||||||
711,700 | - | - | - | - | - | - | - | - | - | - | - | - |
Acquisition of business, net | ||||||||||||
- | - | 24,900 | - | 0 | 10,600 | 0 | -10,000 | 1,218,600 | 4,700 | 515,900 | 42,800 | 0 |
Purchases of available-for-sale non-settlement related investments | ||||||||||||
- | - | - | - | - | - | 100,000 | 0 | 0 | - | - | - | - |
Proceeds from sale of available-for-sale non-settlement related investments | ||||||||||||
- | - | - | - | - | 100,200 | 0 | 0 | - | - | - | - | - |
Purchases of non-settlement related investments and other | ||||||||||||
6,800 | 24,200 | 192,100 | 64,700 | 110,900 | 0 | 0 | - | - | - | - | - | - |
Proceeds from maturity of non-settlement related investments and other | ||||||||||||
23,400 | 13,700 | 203,800 | 53,200 | 100,300 | 0 | 0 | - | - | - | - | - | - |
Purchases of held-to-maturity non-settlement related investments | ||||||||||||
1,300 | 2,800 | 42,700 | 39,700 | 9,300 | 0 | 0 | - | - | - | - | - | - |
Proceeds from held-to-maturity non-settlement related investments | ||||||||||||
33,000 | 23,500 | 28,400 | 9,900 | 0 | 0 | - | - | - | - | - | - | - |
Net proceeds from settlement of foreign currency forward contracts related to acquisitions | ||||||||||||
- | - | - | - | - | - | - | - | -20,800 | 0 | 0 | - | - |
Proceeds from receivable for securities sold | ||||||||||||
- | - | - | - | - | - | - | - | - | 36,900 | 255,500 | -298,100 | 0 |
Notes receivable issued to agents | ||||||||||||
- | - | - | - | - | - | - | - | - | - | - | 1,000 | 6,100 |
Repayments of notes receivable issued to agents | ||||||||||||
- | - | - | - | - | - | - | - | - | 16,900 | 35,200 | 41,900 | 32,000 |
Purchase of equity method investments | ||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | 35,800 |
Net cash provided by/(used in) investing activities | ||||||||||||
632,300 | -328,800 | -204,600 | -271,100 | -286,400 | -89,400 | -341,300 | -258,200 | -1,360,300 | -64,600 | -324,100 | -453,700 | -202,000 |
Cash flows from financing activities | ||||||||||||
Cash dividends paid | ||||||||||||
340,800 | 341,700 | 325,600 | 312,200 | 316,500 | 265,200 | 277,200 | 254,200 | 194,200 | 165,300 | 41,200 | 28,400 | 30,000 |
Common stock repurchased (Note 11) | ||||||||||||
552,600 | 412,400 | 502,800 | 501,600 | 511,300 | 495,400 | 399,700 | 766,500 | 803,900 | 581,400 | 400,200 | 1,314,500 | 726,800 |
Net repayments of commercial paper | ||||||||||||
120,000 | 125,000 | - | - | - | - | - | -297,000 | 297,000 | 0 | -82,800 | 255,300 | -13,600 |
Net proceeds from issuance of borrowings | ||||||||||||
495,900 | 685,400 | 746,200 | 575,000 | 0 | 0 | 497,300 | 742,800 | 696,300 | 247,000 | 496,600 | 500,000 | 0 |
Principal payments on borrowings | ||||||||||||
824,900 | 414,400 | 500,000 | 1,005,400 | 500,000 | 500,000 | 300,000 | 0 | 696,300 | 0 | 500,000 | 500,000 | 0 |
Proceeds from exercise of options | ||||||||||||
36,700 | 10,100 | 13,000 | 36,400 | 75,800 | 14,200 | 28,900 | 53,400 | 100,000 | 42,100 | 23,200 | 300,500 | 216,100 |
Other financing activities | ||||||||||||
-4,100 | -9,200 | -1,300 | -1,400 | - | - | - | - | - | - | - | - | - |
Net repayments of net borrowings under credit facilities | ||||||||||||
- | - | - | - | - | - | - | - | - | - | - | - | -3,000 |
Net cash used in financing activities | ||||||||||||
-1,069,800 | -357,200 | -570,500 | -1,209,200 | -1,252,000 | -1,246,400 | -450,700 | -521,500 | -601,100 | -457,600 | -504,400 | -1,297,700 | -530,100 |
Net change in cash, cash equivalents, and restricted cash | ||||||||||||
477,100 | 135,300 | -33,100 | -438,400 | -467,300 | -289,900 | 296,600 | 405,600 | -786,500 | 472,200 | 389,600 | -497,500 | 371,400 |
Supplemental cash flow information: | ||||||||||||
Interest paid | ||||||||||||
151,300 | 142,500 | 128,000 | 159,000 | 161,800 | 170,800 | 193,700 | 181,800 | 191,300 | 175,500 | 150,000 | 171,600 | 185,800 |
Income taxes paid | ||||||||||||
318,900 | 339,400 | -11,600 | 68,400 | 92,800 | 179,400 | 158,000 | 257,100 | 144,900 | 365,400 | 162,800 | 230,300 | 340,900 |
Cash paid for lease liabilities | ||||||||||||
53,800 | - | - | - | - | - | - | - | - | - | - | - | - |
Non-cash lease liabilities arising from obtaining right-of-use assets | ||||||||||||
269,100 | - | - | - | - | - | - | - | - | - | - | - | - |
Non-cash exchange of 5.400% notes due 2011 for 5.253% notes due 2020 (Note 15) | ||||||||||||
- | - | - | - | - | - | - | - | - | 303,700 | 0 | 0 | - |