Zendesk, inc. (ZEN)
CashFlow / Quarterly
Mar'20Dec'19Sep'19Jun'19Mar'19Dec'18Sep'18Jun'18Mar'18Dec'17Sep'17Jun'17Mar'17Dec'16Sep'16Jun'16Mar'16Dec'15Sep'15Jun'15Mar'15Dec'14Sep'14Jun'14Mar'14
Cash flows from operating activities
Net loss

-42,783

-36,168

-34,224

-54,541

-44,720

-33,249

-34,144

-34,366

-29,325

-24,978

-25,815

-26,267

-25,081

-18,370

-25,825

-26,254

-27,171

-24,477

-18,925

-21,482

-19,168

-17,493

-17,919

-21,744

-10,259

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization

11,240

10,810

10,091

8,969

8,732

9,327

8,530

8,798

9,865

7,668

8,131

8,209

7,923

7,506

6,853

6,621

6,526

6,072

4,868

4,581

4,223

3,783

3,169

2,696

1,808

Share-based compensation

42,082

37,672

38,650

43,751

36,657

32,902

31,446

28,147

26,988

22,128

22,376

20,945

19,104

17,092

19,996

18,646

17,695

15,499

13,443

13,385

10,229

8,514

10,818

10,983

1,824

Amortization of deferred costs

10,000

9,000

8,000

8,000

7,000

6,000

5,000

5,490

4,510

3,700

3,702

3,419

3,179

-

-

-

-

-

-

-

-

-

-

-

-

Amortization of debt discount and issuance costs

6,549

6,457

6,366

6,277

6,188

6,101

6,015

5,930

720

0

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Other

2,061

-218

112

452

394

-17

566

2,049

250

222

22

-338

697

1,887

620

196

403

932

207

146

172

6

153

42

136

Changes in operating assets and liabilities:
Accounts receivable

-26,023

30,229

-3,035

15,901

6,966

3,286

12,825

17,587

-3,691

6,162

10,420

2,303

2,316

26

9,355

4,325

-1,898

1,907

9,692

2,755

635

-1,258

3,247

682

1,175

Prepaid expenses and other current assets

-1,743

-2,648

1,843

5,380

3,774

453

2,742

4,061

3,364

-4

2,263

2,473

380

-1,153

-459

8,722

-862

1,349

900

2,468

793

-516

-657

1,764

853

Deferred costs

13,448

14,665

10,944

14,123

10,190

14,182

9,137

10,536

7,043

7,167

5,986

5,507

4,102

-

-

-

-

-

-

-

-

-

-

-

-

Lease right-of-use assets

4,975

4,918

4,915

4,734

4,373

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Other assets and liabilities

232

-3,060

2,401

1,242

498

-14,661

-1,285

-2,716

12,027

442

1,919

3,072

332

2,058

1,449

-3

383

1,582

257

727

638

-421

-831

261

-751

Accounts payable

-10,323

-463

1,258

5,678

15,655

-13,073

10,341

9,214

1,052

-5,398

3,428

1,851

1,958

-1,266

-1,641

1,272

-1,851

3,936

-856

-51

-1,012

356

1,126

242

-777

Accrued liabilities

-662

2,739

65

-2,057

2,512

-3,229

-4,503

590

10,986

76

2,655

1,664

2,524

2,616

842

-504

2,307

-57

991

-53

1,323

-571

50

-352

1,224

Accrued compensation and related benefits

-9,541

7,933

-909

8,887

-4,629

12,539

-1,633

5,091

-971

5,896

109

3,990

-2,596

5,243

-286

3,164

-2,066

4,061

-96

578

-2,837

552

1,789

1,808

1,618

Deferred revenue

-21,464

32,427

6,240

27,294

12,149

22,501

16,951

22,691

10,910

21,357

13,293

10,177

6,704

11,977

9,353

9,874

6,369

9,481

11,068

9,363

3,941

5,100

7,643

5,539

4,108

Lease liabilities

8,794

3,843

8,631

2,562

3,832

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Net cash provided by (used in) operating activities

-2,609

32,211

20,223

17,858

18,969

22,938

15,744

23,696

16,242

17,306

7,345

10,295

7,282

20,566

-566

-29

4,589

10,284

-178

422

-5,195

2,108

5,070

-3,493

-1,595

Purchases of property and equipment

9,938

13,512

11,474

4,896

9,258

8,191

7,096

13,228

6,808

3,062

4,058

4,485

4,791

8,153

4,084

5,161

3,249

8,758

6,825

4,050

3,356

2,544

6,024

9,517

3,580

Internal-use software development costs

3,058

2,834

2,041

1,753

1,213

1,455

1,389

1,817

2,344

2,284

1,922

1,463

1,852

1,997

1,540

1,422

1,351

1,157

1,165

1,066

1,317

1,745

2,353

2,114

1,801

Purchases of marketable securities

121,430

79,943

103,883

125,681

145,142

108,800

342,415

170,690

78,321

42,030

52,954

41,567

40,758

32,408

80,469

115,376

20,795

13,312

21,144

21,046

14,801

-

-

-

-

Proceeds from maturities of marketable securities

74,231

31,205

45,875

53,031

47,265

39,063

37,239

39,317

55,263

27,775

27,274

30,032

31,654

15,719

7,495

6,425

10,051

6,557

12,405

10,500

7,520

3,500

700

4,850

1,400

Proceeds from sales of marketable securities

54,784

28,289

57,520

151,550

91,562

30,584

31,927

1,866

6,982

2,946

7,401

12,141

8,602

14,707

25,613

6,027

7,604

2,502

14,333

9,176

6,141

-

-

-

-

Business combinations, net of cash acquired

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

42,759

551

0

548

-

0

112

1,784

Purchases of strategic investments

1,500

0

0

0

500

10,000

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Net cash used in investing activities

-6,911

-36,920

-14,003

1,457

-17,286

-58,799

-361,097

-144,552

-25,228

-16,655

-24,259

-21,812

-7,145

-12,132

-52,985

-109,507

-7,740

-56,927

-2,947

-6,486

-6,361

-7,956

-44,219

-13,357

-5,765

Proceeds from issuance of convertible senior notes, net of issuance costs paid of $13,561

-

-

-

-

-

0

-54

-570

562,063

0

0

0

0

-

-

-

-

-16

0

-684

190,794

-

-

-

-

Purchase of capped call related to convertible senior notes

-

-

-

-

-

0

0

0

63,940

0

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Proceeds from exercises of employee stock options

4,001

4,518

8,767

4,773

8,437

2,896

3,507

3,554

6,193

13,332

3,375

3,486

11,689

5,526

10,499

7,472

1,915

4,836

797

2,038

2,938

4,484

-627

979

2,393

Proceeds from employee stock purchase plan

10,115

8,433

7,747

6,895

8,415

5,441

6,050

4,853

5,096

3,268

3,841

3,295

3,844

2,300

3,032

2,528

3,144

2,283

2,295

2,480

2,468

-

-

-

-

Taxes paid related to net share settlement of share-based awards

1,897

2,172

2,323

2,663

2,416

1,447

1,620

1,412

734

-

-

-

154

177

281

156

189

128

278

121

82

-

-

-

-

Principal payment on debt

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

6,199

753

748

0

18,238

1,762

Principal payments on debt and capital lease obligations

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

6,952

0

0

10

93

92

90

89

Proceeds from issuance of debt

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

0

0

3,940

Net cash provided by financing activities

12,219

10,779

14,191

9,005

14,436

6,118

9,558

4,709

508,678

16,026

6,564

5,172

15,379

7,853

13,383

9,521

4,870

7,300

2,843

-2,391

195,355

5,648

-421

86,059

4,482

Effect of exchange rate changes on cash, cash equivalents and restricted cash

16

16

19

33

33

36

-19

-1

-35

40

9

81

198

-161

-279

260

-154

183

-1

-98

158

29

-48

-10

8

Net increase in cash, cash equivalents and restricted cash

2,715

6,086

20,430

28,353

16,152

-29,707

-335,814

-116,148

499,657

16,717

-10,341

-6,264

15,714

16,126

-40,447

-99,755

1,565

-39,160

-283

-8,553

183,957

-171

-39,618

69,199

-2,870

Supplemental cash flow data
Cash paid for interest

719

0

719

0

719

0

699

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Cash paid for taxes

657

1,368

1,794

1,519

700

-245

1,224

627

918

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Cash paid for income taxes and interest

-

-

-

-

-

-

-

-

-

-

776

560

196

-

531

269

168

83

93

495

122

126

270

193

467

Non-cash investing and financing activities
Balance of property and equipment in accounts payable and accrued expenses

4,801

-3,328

-169

10,225

2,411

-98

759

1,417

3,504

453

-1,652

1,576

1,460

1,144

2,092

142

232

-1,071

3,288

465

497

-514

-4,003

1,506

3,495

Property and equipment acquired through tenant improvement allowances

0

0

0

65

349

205

1,174

2,891

1,370

210

437

0

0

173

-1,011

512

563

0

0

0

174

0

378

2,970

584

Estimated convertible senior notes offering costs incurred but not yet paid

-

-

-

-

-

-

-

-795

850

-

-

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Issuance of common stock for the acquisition of Zopim

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-1

0

-89

10,982

Vesting of early exercised stock options

-

-

-

-

-

-

-

-

-

94

93

109

115

-

-

-

-

233

239

265

311

316

386

398

412

Follow-on offering related costs not yet paid for

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

605

-

-

-

-

Internal-Use Software Development Costs
Share-based compensation capitalized in deferred costs and in internal-use software development costs

850

797

579

425

375

428

487

649

850

720

678

612

694

604

209

-793

2,345

411

412

717

545

620

731

1,076

49

Deferred Costs
Share-based compensation capitalized in deferred costs and in internal-use software development costs

404

-

357

369

297

-

232

207

163

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-