Zendesk, inc. (ZEN)

CashFlow / TTM
Mar'20Dec'19Sep'19Jun'19Mar'19Dec'18Sep'18Jun'18Mar'18Dec'17Sep'17Jun'17Mar'17Dec'16Sep'16Jun'16Mar'16Dec'15Sep'15Jun'15Mar'15Dec'14Sep'14Jun'14Mar'14
Cash flows from operating activities
Net loss

-167,716

-169,653

-166,734

-166,654

-146,479

-131,084

-122,813

-114,484

-106,385

-102,141

-95,533

-95,543

-95,530

-97,620

-103,727

-96,827

-92,055

-84,052

-77,068

-76,062

-76,324

-67,415

0

0

0

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization

41,110

38,602

37,119

35,558

35,387

36,520

34,861

34,462

33,873

31,931

31,769

30,491

28,903

27,506

26,072

24,087

22,047

19,744

17,455

15,756

13,871

11,456

0

0

0

Share-based compensation

162,155

156,730

151,960

144,756

129,152

119,483

108,709

99,639

92,437

84,553

79,517

77,137

74,838

73,429

71,836

65,283

60,022

52,556

45,571

42,946

40,544

32,139

0

0

0

Amortization of deferred costs

35,000

32,000

29,000

26,000

23,490

21,000

18,700

17,402

15,331

14,000

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Amortization of debt discount and issuance costs

25,649

25,288

24,932

24,581

24,234

18,766

12,665

6,650

720

0

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Other

2,407

740

941

1,395

2,992

2,848

3,087

2,543

156

603

2,268

2,866

3,400

3,106

2,151

1,738

1,688

1,457

531

477

373

337

0

0

0

Changes in operating assets and liabilities:
Accounts receivable

17,072

50,061

23,118

38,978

40,664

30,007

32,883

30,478

15,194

21,201

15,065

14,000

16,022

11,808

13,689

14,026

12,456

14,989

11,824

5,379

3,306

3,846

0

0

0

Prepaid expenses and other current assets

2,832

8,349

11,450

12,349

11,030

10,620

10,163

9,684

8,096

5,112

3,963

1,241

7,490

6,248

8,750

10,109

3,855

5,510

3,645

2,088

1,384

1,444

0

0

0

Deferred costs

53,180

49,922

49,439

47,632

44,045

40,898

33,883

30,732

25,703

22,762

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Lease right-of-use assets

19,542

18,940

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Other assets and liabilities

815

1,081

-10,520

-14,206

-18,164

-6,635

8,468

11,672

17,460

5,765

7,381

6,911

3,836

3,887

3,411

2,219

2,949

3,204

1,201

113

-353

-1,742

0

0

0

Accounts payable

-3,850

22,128

9,518

18,601

22,137

7,534

15,209

8,296

933

1,839

5,971

902

323

-3,486

1,716

2,501

1,178

2,017

-1,563

419

712

947

0

0

0

Accrued liabilities

85

3,259

-2,709

-7,277

-4,630

3,844

7,149

14,307

15,381

6,919

9,459

7,646

5,478

5,261

2,588

2,737

3,188

2,204

1,690

749

450

351

0

0

0

Accrued compensation and related benefits

6,370

11,282

15,888

15,164

11,368

15,026

8,383

10,125

9,024

7,399

6,746

6,351

5,525

6,055

4,873

5,063

2,477

1,706

-1,803

82

1,312

5,767

0

0

0

Deferred revenue

44,497

78,110

68,184

78,895

74,292

73,053

71,909

68,251

55,737

51,531

42,151

38,211

37,908

37,573

35,077

36,792

36,281

33,853

29,472

26,047

22,223

22,390

0

0

0

Lease liabilities

23,830

18,868

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Net cash provided by (used in) operating activities

67,683

89,261

79,988

75,509

81,347

78,620

72,988

64,589

51,188

42,228

45,488

37,577

27,253

24,560

14,278

14,666

15,117

5,333

-2,843

2,405

-1,510

2,090

0

0

0

Purchases of property and equipment

39,820

39,140

33,819

29,441

37,773

35,323

30,194

27,156

18,413

16,396

21,487

21,513

22,189

20,647

21,252

23,993

22,882

22,989

16,775

15,974

21,441

21,665

0

0

0

Internal-use software development costs

9,686

7,841

6,462

5,810

5,874

7,005

7,834

8,367

8,013

7,521

7,234

6,852

6,811

6,310

5,470

5,095

4,739

4,705

5,293

6,481

7,529

8,013

0

0

0

Purchases of marketable securities

430,937

454,649

483,506

722,038

767,047

700,226

633,456

343,995

214,872

177,309

167,687

195,202

269,011

249,048

229,952

170,627

76,297

70,303

0

0

0

-

-

-

-

Proceeds from maturities of marketable securities

204,342

177,376

185,234

176,598

162,884

170,882

159,594

149,629

140,344

116,735

104,679

84,900

61,293

39,690

30,528

35,438

39,513

36,982

33,925

22,220

16,570

10,450

0

0

0

Proceeds from sales of marketable securities

292,143

328,921

331,216

305,623

155,939

71,359

43,721

19,195

29,470

31,090

42,851

61,063

54,949

53,951

41,746

30,466

33,615

32,152

0

0

0

-

-

-

-

Business combinations, net of cash acquired

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

43,858

0

0

0

-

0

0

0

Purchases of strategic investments

1,500

500

10,500

10,500

10,500

10,000

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Net cash used in investing activities

-56,377

-66,752

-88,631

-435,725

-581,734

-589,676

-547,532

-210,694

-87,954

-69,871

-65,348

-94,074

-181,769

-182,364

-227,159

-177,121

-74,100

-72,721

-23,750

-65,022

-71,893

-71,297

0

0

0

Proceeds from issuance of convertible senior notes, net of issuance costs paid of $13,561

-

-

-

-

-

561,439

561,439

561,493

562,063

0

0

0

0

-

-

-

-

190,094

0

0

0

-

-

-

-

Purchase of capped call related to convertible senior notes

-

-

-

-

-

63,940

63,940

63,940

63,940

0

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Proceeds from exercises of employee stock options

22,059

26,495

24,873

19,613

18,394

16,150

26,586

26,454

26,386

31,882

24,076

31,200

35,186

25,412

24,722

15,020

9,586

10,609

10,257

8,833

7,774

7,229

0

0

0

Proceeds from employee stock purchase plan

33,190

31,490

28,498

26,801

24,759

21,440

19,267

17,058

15,500

14,248

13,280

12,471

11,704

11,004

10,987

10,250

10,202

9,526

0

0

0

-

-

-

-

Taxes paid related to net share settlement of share-based awards

9,055

9,574

8,849

8,146

6,895

5,213

0

0

0

-

-

-

768

803

754

751

716

609

0

0

0

-

-

-

-

Principal payment on debt

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

7,700

7,700

19,739

20,748

0

0

0

Principal payments on debt and capital lease obligations

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

6,962

103

195

285

364

0

0

0

Proceeds from issuance of debt

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3,940

0

0

0

Net cash provided by financing activities

46,194

48,411

43,750

39,117

34,821

529,063

538,971

535,977

536,440

43,141

34,968

41,787

46,136

35,627

35,074

24,534

12,622

203,107

201,455

198,191

286,641

95,768

0

0

0

Effect of exchange rate changes on cash, cash equivalents and restricted cash

84

101

121

83

49

-19

-15

13

95

328

127

-161

18

-334

10

288

-70

242

88

41

129

-21

0

0

0

Net increase in cash, cash equivalents and restricted cash

57,584

71,021

35,228

-321,016

-465,517

17,988

64,412

389,885

499,769

15,826

15,235

-14,871

-108,362

-122,511

-177,797

-137,633

-46,431

135,961

174,950

135,615

213,367

26,540

0

0

0

Supplemental cash flow data
Cash paid for interest

1,438

1,438

1,438

1,418

1,418

699

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Cash paid for taxes

5,338

5,381

3,768

3,198

2,306

2,524

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Cash paid for income taxes and interest

-

-

-

-

-

-

-

-

-

-

0

0

1,706

-

1,051

613

839

793

836

1,013

711

1,056

0

0

0

Non-cash investing and financing activities
Balance of property and equipment in accounts payable and accrued expenses

11,529

9,139

12,369

13,297

4,489

5,582

6,133

3,722

3,881

1,837

2,528

6,272

4,838

3,610

1,395

2,591

2,914

3,179

3,736

-3,555

-2,514

484

0

0

0

Property and equipment acquired through tenant improvement allowances

65

414

619

1,793

4,619

5,640

5,645

4,908

2,017

647

610

-838

-326

237

64

1,075

563

174

174

552

3,522

3,932

0

0

0

Estimated convertible senior notes offering costs incurred but not yet paid

-

-

-

-

-

-

-

0

0

-

-

0

0

-

-

-

-

-

-

-

-

-

-

-

-

Issuance of common stock for the acquisition of Zopim

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

10,892

0

0

0

Vesting of early exercised stock options

-

-

-

-

-

-

-

-

-

411

0

0

0

-

-

-

-

1,048

1,131

1,278

1,411

1,512

0

0

0

Follow-on offering related costs not yet paid for

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0

-

-

-

-

Internal-Use Software Development Costs
Share-based compensation capitalized in deferred costs and in internal-use software development costs

2,651

2,176

1,807

1,715

1,939

2,414

2,706

2,897

2,860

2,704

2,588

2,119

714

2,365

2,172

2,375

3,885

2,085

2,294

2,613

2,972

2,476

0

0

0

Deferred Costs
Share-based compensation capitalized in deferred costs and in internal-use software development costs

0

-

0

0

0

-

0

0

0

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-